COLLEEN P. GORNAK

** ******** ***, #*** **** Wylie, SC 29710

980-***-**** acs7h1@r.postjobfree.com

HEALTH CARE PRACTICE MANAGER

Urgent Care Facilities Multi-Provider Practices

Results oriented leader with over 15 years experience in all facets of medical practice management, financial stewardship and analysis, and human resource controllership within high-profile and emerging corporations. Proficient in cross-sector collaboration to achieve shared professional objectives and to guarantee superior client care and satisfaction. Accomplished in streamlining and improving processes, enhancing productivity, and implementing innovative solutions.

New Business Development

Recruitment & Training

Resolution Advocacy

Health Care Management

Strategic Planning & Analysis

Regulatory Compliance

Insurance Processes

Provider Relations

Resource Allocation

Industry Networking

Vendor Relations

Meaningful Use/EMR

PROFESSIONAL EXPERIENCE

Tenet Physician Network, F ort Mill, SC 2014 – 2015 Practice Manager III, Managed Urgent Care And Pediatrics Office

Streamline financial and operational processes, introduce improvements, motivate increased productivity, profitability, and organizational efficiency.

Govern all aspects of daily operations, produce strategic operational and financial assessments, deliver statistical forecasting, ensure maximum yield and revenue acceleration.

Produce MU attestation, maintain consistent preparedness, mentor staff and physicians, provide comprehensive EMR / NextGen implementation and development.

Direct organizational socialization of staff and physicians within IT, HR and Credentials departments.

Drive improvement implementation, evaluate performance against estimates, report results and analysis. NEXTCARE Urgent Care, C harlotte, NC 2010 – 2013

Practice Manager III

Selected to relocate and to implement managerial expertise, optimized development of three urgent care facilities, advanced panoptic volume by 5%.

Guaranteed sustained optimal trajectory of all facilities, imparted financial management, strategic planning and analysis, and new venture development.

Curtailed expenditures by 7% through standardization of ordering and asset fulfillment procedures, repositioned responsibilities and increased productivity despite staff reductions.

Spearheaded development and control of monthly and annual financial reports, aided in executive decision-making processes and revenue management, produced comprehensive practice dividends.

Established and directed industry best practices and ensured internal company protocol and regulatory compliance throughout facilities.

Advanced company prestige, promoted facilities and services, identified and applied current industry trends.

Championed company-wide collaboration and motivated achievement of shared professional objectives. Association of Multi-Specialty Physicians, Inc., Beaver, PA 1989 – 2010 Practice Manager/Surgical Coordinator/Coding-Billing

Chosen as transferred specialist to expertly revamp organizational structure of multi-physician facility.

Proffered managerial expertise for over $1M of annuities, proficiently established and governed resource allocations and preservations.

Ensured comprehensive compliance to Medicare, Public Aide and Insurance procedures and policies, provided complete and accurate claim filing, medical coding and documentation.

Trained and mentored staff, advanced individual and team output and maximized effectuation potential. Colleen P. Gornak, 980-***-****, acs7h1@r.postjobfree.com Resume, Page 2 Tristate Medical Group & Cardiology, B eaver, PA 1995 – 1999 Patient Care Coordinator/Poster/Interim Office Manager

Evaluated and improved organizational processes, produced strategic analysis and forecasting, originated inventive solutions, and alleviated non efficient procedures.

Constructed mutually beneficial professional relationships with vendors and clients, assured highest levels of service and satisfaction, preserved internal and regulatory compliances.

Ensured comprehensive support, directed scheduling of patient testing, surgical procedures, and follow-up care. CAREER NOTE

Consultant / Practice Manager for Pain Management 2015

Practice Manager/Surgical Coordinator / Billing / Collections, Drs. Cuddy, Pupi, Thompson, & Meuser, Associates/ Associates of Multi-Specialty Group (groups merged and more surgeons added) Beaver, PA, 1989 - 2010

Medical Coding / Billing / Collections / Followup, T he Medical Center of Beaver, Beaver, PA, 1976 - 1984

EDUCATION & PROFESSIONAL DEVELOPMENT

Pain Clinic Consultation & Management

HIPPA, & OSHA Guidelines

NextGen, EMR/EPM, ELCOMP, MS Office

Medicare & Private Insurance Submission

Services Guidelines & Disease Classification

Member - Gaston, Fort Mill Chambers

Member - Advisory Board, ECPI College

Member - American Medical Associations

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