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Customer Service Manager

Location:
Chicago, IL
Salary:
50,000
Posted:
January 21, 2016

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Resume:

PEDRO A GALVEZ

**** * ****** **

CHICAGO, Ill *0629-2213

Phone: 773-***-****

Alt. Phone: 773-***-****

E-mail: acs7fa@r.postjobfree.com

OBJECTIVE

Oversee the shop operations be in charge off all the mechanics and tech, and tire installers. Made sure the shop was running smoothly and made sure all the machines worked properly. And in charged off the inventory, tires, oil, and hard parts.

WORK EXPERIENCE

Service Manager (12/2012 - 8/2013)

Quick Service Auto Center, Des Plaines, IL

Open & Closing procedure. Close out register, sales, customer sales. Order and return parts for credit, distribute workflow to mechanics.

SERVICE MANAGER (9/2011 - 9/2012)

CARX ASSOCIATES CORP., TOLEDO, OH

Oversee the daily store procedures. Open and close, cashier, customer service, scheduling, training. Sales, work flow, ordering and returning parts back to vendors.

Service Manager (8/2010 - 5/2011)

Tire Kingdom, Matteson, IL

oversee the shop operations be in charge off all the mechanics and tech, and tire installers. Made sure the shop was running smoothly and made sure all the machines worked properly. And in charged off the inventory, tires, oil, and hard parts. And customer service. Payroll and sales.

Store Manager (2/2007 - 8/2010)

Pep Boys Auto, Bedford Park, IL

office work, Payroll, Inventory, Time Keeper, in Charge of the operation of the whole store. Service department, customer service, delegate to employees and train employees. Cash registers receive and ship out parts. Take orders and sale parts to customers.

Mechanic/ maintenance (6/2006 - 2/2007)

Superior Graphite, Bedford Park, IL

general maintenance on equipment. Welding, electricity, general laborer. Carpentry work. Fork lift driver.

Store Manager (6/1998 - 6/2006)

Pepboys auto, Chicago, IL

Store operations timekeeper, sales, customer service, inventory, sale parts, take orders, recieve merchandise and send out merchandise.

EDUCATION

Some High School or less

Farragut Career Academy

chicago, IL

Number of Years Attended:: 4, Degree:: diploma, Major:: general studies, Minor::

No Educational Requirement

lincoln Technical institute

niorridge, il

Number of Years Attended:: 1, Degree:: diploma, Major:: automotive, Minor::

REFERENCES

Antonio Palomino

Dispatcher

11201 S. Spaulding

Evergreen pk, IL 60629

Phone: 773-***-****

Relationship: friend

Reggie Johnson

Store Manger

20728 S. Cicero AVe

Matteson, IL

Phone: 708-***-****

Relationship: friend

jorge Fernandez

Asst. Manager

5959 S. western Ave

Chicago, IL 60629

Phone: 773-***-****

Relationship: Friend



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