Customer Service Administrative Assistant

MANINDER MANKOO

** **** **** ********, ********, ON L6P1A4 [C: 647-***-****] acs7e0@r.postjobfree.com

OBJECTIVE: Position as an Administrative Assistant

SKILLS SUMMARY

Over Three years of experience providing professional administrative assistance.

Hold an MBA with emphasis on Human Resource Management, Certified from World Education Services.

Extensive experience performing general office functions including data entry in Excel spreadsheets, filing, faxing, Scanning and printing.

Knowledge of Writing Business letters, Addressing/ Redistributing E-mails.

Proficient in MS Office (Word, Excel and PowerPoint), Outlook and Internet.

Excellent customer service skills with professional telephone manner.

Planned events like board meetings and recorded minutes of meetings.

Strong time management, Organizational and planning skills.

Adapted to diverse work styles and consistently provided friendly, personable service.

Learned organizational processes, policies and procedures with minimal ramp up time.

PROFESSIONAL EXPERIENCE

Administrative Assistant 2015-2015

Deca Aviation Engineering Mississauga, ON

Maintained accurate well organized records in excel spreadsheets and hard copy filing systems.

Managed all incoming and outgoing E-mail and redistributing in different departments.

Responsible for accounting data entry, Scanning and printing the documents.

Managed calendar and operated multiline telephone system thereby answering, screening and directing calls.

Coordinate and planned for office services such as equipments and office supplies.

Prepared correspondence, presentations and documents.

Booked meetings, organized catering and boardrooms.

Greeting all in-person visitors, answering inquiries and providing general information.

Administrative Assistant 2012 to 2015

Krupa Builders Private Limited Mumbai, India

Designed electronic file systems and maintained electronic and paper files.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Managed petty cash, office supplies and helped in office management.

Organized files, developed spread sheets, faxed reports and scanned documents.

Planning and scheduling board meetings, answering phones and greeting clients and customers.

Posted open positions on company and social media websites.

Team Leader 2010 to/2012

Forex Dubai, U.A.E

Imparting Training to new employees in trading with Foreign Currencies.

Building more clients through telemarketing and performed customer service.

Creating weekly and monthly reports and presentations.

Human Resource Assistant 2002 to 2009

Puroma Private Limited Mumbai, India

Performing all duties related to recruitment process that includes searching right candidates through websites

Conducting first round of interviews, assisting in training programs.

Arranging candidates for various positions, developing performance evaluation system

Preparing salary payments and kept records of leaves.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Master of Business Administration, HR 1999-2001

Ch. Charan University Meerut, India.

Top 75% in the Coursework of Human Resource Management and Business Administration.

Bachelor of Commerce, Accounting 1996-1999

Punjab University Punjab, India

Coursework in Accounting and Business Laws.

References available upon Request

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