Service Maintenance
Resume:
Pamela Suntken
Lake Worth, Fl. 33467
(E-mail) ******@***.***
PROFESSIONAL EXPERIENCE
****-******* **** ******** ****** & Fitness Trainer
Personal Weight & Fitness Trainer on a one-to-one basis. I teach my clients how to keep a healthy and fit lifestyle. I also teach proper techniques and perfect form for light and heavy weight lifting, as in free weights an universal weight machines, and emphasize proper eating habits an preparation of healthy foods.
2007-2010 LA Fitness
Personal Weight & Fitness Trainer
2003-2007 Diamond Resorts-Polo Towers
Front Desk Clerk, Guest Services, check-in-check out, heavy telephones. Dealt with housekeeping maintenance engineering services, bell captains and concierges. Learned proprietary hotel computer MIS system.
2001-2006 D Agostino Management
Management Assistant
Assisted Investor/Developer in management of apartment buildings and neighborhood strip shopping centers. Prepared paperwork for renting to and processing potential tenants. Assisted in Property Management supervision of site management, gardeners, and input all tenant records into database. Assisted in rehabilitation of apartments, supervising independent painting contractors an various contracted maintenance workers.
2004-2005 Evanston Nissan/Isuzu/Subaru
Warranty Administrator
Responsible for all vehicles brought into Service Maintenance. Prepared paperwork to properly identify the scope of customer work for the technicians. Prepared all paperwork for Nissan, Subaru an Isuzu. Entered all appropriate data in computer to its respective vehicle line. I tracked 24-hour response for revenue received. Answered all phone calls from customers including making appointments for service maintenance, making calls to and from each manufacturer to properly assist in revenue retrieval. All filing of paperwork was my responsibility. The two focal points of my responsibilities were to greet customers at the Service Desk and expedite previous maintenance work on vehicles brought into the dealership. In charge of all rental vehicles and paperwork, coordinated the scheduling for entire Service Department.
1995-2003 South Chicago Dodge/Northside Ford
Warranty Administrator, Biller and Contracts Administrator
In charge f all warranties for Dodge and Daimler-Chrysler and Ford. Utilized the D.I.A.L machine for entering customer and vehicle information to retrieve revenue. Worked in the service department, gathering information from customers regarding maintenance and complaints of vehicle to better assist in the mechanic in effectively maintaining customer s vehicles. Handled both dial-in and outgoing phone contacts with tact and professionalism. Prepared all contracts and paperwork for financial institutions for customer financing. Cashiered for the Parts, Service and Sales Department. Entered all Billing data in the accounting software for each vehicle sold. Prepared all License and Title paperwork for the Secretary of State. Handled all phone calls to and from Finance and Insurance Department.
Education: University Of Phoenix (Associate of Arts)AdministrativHealthcare. John F. Kennedy High School (High School Diploma
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