Operation Manager

Curriculum Vitae

Name : Ms. Janelou Valladores Walters

Address : Unit 919, Tower J,Hampton Garden,C. Raymundo Pasig,Manila

Cellphone No..# 091********

1Work Experiences :

February 2013 up to present – Marketing officer ( JN STW INC, Pasig city )

Research and finds buildings under construction as prospect.

Analyzes requirements and coordinate with person in charge of projects.

Submits request for quotation to engineers in charge .

Monitors completion of quotation for timely submission to clients

Coordinates with staff for quotations and samples requested .

Evaluates capacity of prospects to pay and coordinates approval with the

Management

Does follow up on clients quotation and their acceptance of proposals.

Coordinates concerns of clients to the management.

Ensures the clients of quality works on project accepted.

Does any clerical work in office if needed .

May 2010 – Nov. 2010 – Sales Officer ( UNIVERSAL STUDIO, Singapore )

In charge of distribution of tickets

For Universal Studio guests .

Monitors tickets availability and

Stocks positions.

Informs management of any discrepancy in stocks

Records inventory of stocks in computer.

Performs any task needed in the office .

Coordinates with staff in any concerns regarding sales .

June 2008 – June 2009 – Admin Officer ( ASIATRAVEL, Singapore )

In charge of collection from hotels booked through internet.

Follow up on internet bookings of guest to hotels .

Resolve concerns of guest booking .

Ensures availability of rooms booked through internet .

Performs other task as required.

April 2007 –April 2008 - Assistant Teacher in ( KIDZ STATION -Singapore)

Assist Teachers in kids reading and writing activities.

Ensures their safety in playground .

Assist the kids in their personal needs while in school.

Teach them how to read, write, paints, sings and dance.

Address their concerns with other children.

Helps them recognize their abilities .

Helps them recognize and develop their talents .

Comforts them when they feel sad or looking for parents.

Helps them develop their own ability to help themselves.

Helps them develop their social skills.

June 2006 – Nov .2006 – Photographer ( DIGIPHOTO,Singapore )

Big O’s Tire Corporation ( Importer and Distributor of Automotive Parts – Ac Delco / Goodyear Tires .)

Joined as an Account Executive in 1998, helped to developed and expand the company over the next 7 years progressing from Account Executive to one of the 4 Branch Managers covering the entire Philippines.

Sept.18, 2004 to Nov.30,2005 Branch Manager ( Cebu Branch )

Jan.27,2004 to Sept. 18, 2004 Sales & Operation Manager ( Cebu Branch)

June 5,2000 to Jan.26, 2002 Account Manager ( Cebu Branch)

Sept.5,1998 to June 4, 2000 Account Executive ( Manila Branch )

Duties & Responsibilities :

Branch Manager

In-charge of sales management of the whole Visayas Region ( Phil.)

Implements company policies.

Responsible for recruiting, training and supervising Account Executives.

Monitors sales executives performances.

Identifies, select and develop new accounts.

Monitors competitors activity in the market.

Manages performance of Account Executive through coaching and training.

Controlls and manages Account Executive expenses.

Motivates staff for effective performance.

Receives, inspects & audits stock deliveries.

Monitores availability of stocks at the Head Office.

Management of Account receivables in accordance with credit term policies

When necessary, also collected overdue accounts.

Ensures all payments were deposited to the company account.

Manages and controlls the branch expenses.

Handles petty cash for branch operation.

Promotes harmony and cooperation in the branch.

Resolves concerns of customers and staff.

Sales & Operation Manager

Ensure sales target is achieved by every Account Executives.

Monitors and reports sales every month.

Handles deliveries and shipment of orders.

Resolve concerns of customers..

Monitors competitors in the market.

Promotes products in the market.

Motivates staff to perform effectively.

Leads weekly meetings.

Promotes cooperation and team building.

Fulfills all sales orders and deliveries.

Ensures monthly reports were forwarded to Head Office.

Resolves concerns on overdue accounts .

Account Manager

Responsible for the sales of the branch.

Monitored and reported sales of Account Executives.

Product orientation for staff.

Motivated and evaluated Account Executives.

Implemented strategies in promoting products.

Prepared monthly sales projections.

Promoted products and assisted in opening new accounts.

Evaluated products,moving and non moving stocks.

Resolved concerns of customers.

Monitored competitors prices in the market

Collected payments from customer accounts.

Coordinated with the Branch Manager on accounts

Account Executive

Promotes Good Year tires and Ac Delco Products.

Analyze and open new accounts.

Monitors accounts sales every month.

Performs field work, visiting customers on a weekly basis.

Performs daily Tele Marketing.

Prepares monthly sales report.

Identifies products that were available in the market.

Ensures the delivery were on time and correct.

Coordinates with the staff regarding customer service.

Oct .1992 to May 1997 Professional Singer

Locally and Abroad .

Duties as per the position

Educational Attainment

1990 – 1992 Bachelor of Science in Computer Engineering

Rizal Technological College

1979 –1983 High School ( Secondary )

Elpidio Quirino High School

1972-1979 Elementary School ( Primary )

Punta Elementary School

Language /Dialects Spoken

English, Tagalog, Cebuano, Japanese

Government Civil Service Eligibility Rating : 82.5 %

Special Skills

Computer Literate, Microsoft excel and Word,Adobe Acrobat, Internet skills,

Holds a Professional Phil. driving license, and International Driving License

Hobbies

Reading, singing,dancing and cinema

Religion - Christian -LDS

.

Trainings / Seminars Attended

Title of Trainings, Seminars Duration /No. of Training Hours Sponsored By

1. Truck and Tire Service Jan.24 -28,2000/ 32 hours GoodYear Phils .

Engineering Course

2. Creative Selling Sept.3 –4,1999/ 16 hours GuthrieJensen

I hereby state that the above information are true and correct.

Janelou Valladores - Walters

Contact this candidate