Resume/Clemente/ExecutiveAssistant/November****

SHARON D. CLEMENTE

Westlake, OH 44145 * C 440-***-**** * acs6dr@r.postjobfree.com EXECUTIVE ASSISTANT

Innovative and enterprising business professional with proven experience in communication at all levels of business, and with a team oriented approach. Strong computer skills; flexible method to problem solving; and possesses a solid work ethic.

Manages Calendars Schedules Meetings Eager to learn new things

Go-To-Person Excel, Power Point, Microsoft Word, Outlook and Internet Searches PROFESSIONAL EXPERIENCE

ST. JOHN MEDICAL CENTER, Westlake, Ohio 2010 – 2015 OFFICE COORDINATOR ~ SPEECH & AUDIOLOGY ~ 2013 – 2015

Selected as point-person in an office startup/transition from private practice to corporate ownership. Identified areas that did not meet compliance, such as OSHA Safety Standards, and partnered with key players to align and meet federal regulations.

Commended for identifying areas of concern pre-Joint Commission site visit that aided in passing the survey. Due to quick thinking procuring the agents, having them in stock, and ability to provide the surveyor immediate proof of approved cleaning agents we passed the Joint Commission Survey.

Streamlined departmental patient charting functioning by implementing an organized systematic file placement for ease of therapists and the office staff increasing productivity by 85%.

Consistently exceeded deadlines. Challenging data entry project estimated to take 4-6 weeks was completed in 2-weeks increasing office efficiency reducing data retrieval time and maximizing customer service.

Created and utilized excel database program to track physician referrals. Follow-up contact with them increased referrals and revenue by 35%.

Created an Excel spreadsheet maintaining the stats on therapists’ productivity. This spreadsheet became the standard tool to measure departmental productivity.

Organized clinical assessment therapy tools by placing them in clear bins for therapists’ visual acuity and for swift at- glance retrieval thereby reducing retrieval time by 50% and increased therapist’s productivity by 50%.

Took and transcribed meeting minutes, agendas, and arranged lectures and catering requirements as needed. GRADUATE MEDICAL EDUCATION ~ OFFICE COORDINATOR ~ 2012 – 2013

Handled highly confidential, sensitive and proprietary information with complete discretion.

Devised color coding system for all contract renewals thereby increasing renewal efficiency by 75%.

Developed and implemented plan to initiate annual resident contract renewals two months in advance to facilitate efficiency by obtaining necessary organizational signature-routing to ensure contracts were ready for resident signature by renewal time; thus increasing efficiency by 95%.

Devised Excel spreadsheet to track on-boarding paperwork retrieval for new residents in order to maintain productivity, thereby increasing efficiency by 93%.

Successfully organized, planned and hosted resident graduation which included the guest list comprised of the medical staff, past alumni, private VIP’s, spouses and significant others.

Developed Excel spread sheet to maintain metrics for ordering resident lab coats, catering, and all office supplies increasing efficiency by 75%.

Responsible for daily operations: took and disseminated meeting minutes, agendas, made travel arrangements, secured meeting space, arranged for catering needs, audio/visual equipment. Resume/Clemente/ExecutiveAssistant/November2015

SHARON D. CLEMENTE Page ~ 2

ST. JOHN MEDICAL CENTER CONTINUED…

EXECUTIVE ASSISTANT

Sr. VP, Clinical Affairs / Chief Medical Officer, and VP, Professional Services ~ 2010 - 2012

Discretely maintained both VP’s calendars, scheduled internal and external meetings involving heavy executive level communication.

Responsible for daily operations: took and disseminated meeting minutes, agendas, made travel arrangements, secured meeting space, arranged for catering needs, audio/visual equipment.

Handled highly confidential, sensitive and proprietary information with complete discretion.

Used own initiative in addressing complex problems with creativity, flexibility and adapting to the situation and demonstrated a commitment to the Mission and Values of the organization.

Recognized as having an excellent reputation as a good resource and the “go-to person”.

Troubleshot and resolved issues/conflicts with discretion and in a timely manner.

Responsible for the preparation, organization, follow-through and dissemination of over 250 complex physician contracts and leasing agreements.

Designed and maintained the database management of complex physician contracts and leasing agreements, letters tracking systems, time-logs and vendors.

Accountable for obtaining and the management of all Certificates of Insurance for all leases annually. THE LEUKEMIA & LYMPHOMA SOCIETY, Beachwood, Ohio 2009 – 2009 ADMINISTRATIVE ASSISTANT ~ Executive Director

Provided comprehensive daily support to the executive director and all team event managers as needed. PRIOR EXPERIENCE WITH THE METROHEALTH SYSTEM, Cleveland, Ohio _ 1996 - 2008 RESIDENCY PROGRAM COORDINATOR ~ Graduate Medical Education EXECUTIVE ASSISTANT ~ Vice President of Medical Operations ADMINISTRATIVE ASSISTANT ~ Manager of Research Administration EDUCATION

Classes toward Business Administration and Psychology ~ Lorain County Community College, Elyria, Ohio PROFESSIONAL DEVELOPMENT

Psychological Factors of Dementia

Effective Communication Techniques

Communication Styles Stemming Across Generational Lines Team Building, Customer Service, Business Relations, and Computer Training Catholic Guide to End of Life Decisions and Ethical Aspects of Medical Research