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Human Resources Employee Relations

Location:
Charlotte, NC
Posted:
January 19, 2016

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Resume:

Yvette C. Sullivan, SPHR

***** ************-******* **, ************, NC 28078

704-***-**** --- acs6cp@r.postjobfree.com

Professional Summary

Human Resources professional with 20 plus years proven results. Dynamic and dedicated business professional who contributes exceptional leadership skills in all areas of an organization. Thorough understanding of the purpose of HR as a means of supporting the mission and vision of an organization. Equipped to direct high-level projects simultaneously, establish priorities, and operate proactively and successfully. Provides effective direction and support to both the organization, and to individuals, in identifying issues and providing solutions. Meets and exceeds performance requirements under stress while maintaining focus. Practical intelligence. Enthusiastic. Person of integrity.

Experience with Microsoft Office products, third-party Payroll providers, including ADP, Paychex, Paycom.

Experience Summary

Various Temporary Assignments Jul 2015 – Present

Working in both a volunteer and temporary employee capacity.

Acuity Healthcare, Charlotte, NC 2014 – July 2015

Corporate HR Manager

Long-term acute care hospital company, with 9 hospitals across the US. Employs 1600 people. Responsible for all aspects of the HR function with responsibility for administration/compliance, recruitment, compensation, safety, benefits, training and development, and employee relations for the corporate service center.

Supports all hospital HR personnel, in the execution and administration of HR policies and procedures.

Evaluated the functionality of the ADP platform, with implementation across all hospitals for time and attendance, performance evaluations, use of HRB system, Recruiting, and Talent and Education.

Worked on location in Phoenix, AZ, functioning as the Interim HR Director for 2 hospitals, which were purchased out of bankruptcy.

Working closely with the new CEO, recruited and established the leadership team for both locations, filling the following roles: COO, Chief Clinical Officer, (2) Director of Pharmacy, (2) Director of Provider Relations, (2) HR Managers, (6) Clinical Liaisons, plus other staff positions.

Addressed various employee issues, as a result of previous ownership and bankruptcy.

Evaluated compensation structure for the Phoenix, AZ market.

Forms and Supply, Inc., Charlotte, NC 2011 – 2014

Director of Human Resources

Privately held distributor of office supplies, office furniture, and janitorial supplies. Employs 260+ across 11 locations throughout the Southeast.

Responsible for all aspects of the HR function, functioning as an HR Generalist, with responsibility for administration/compliance, recruitment, compensation, safety, benefits, training and development, and employee relations.

Responsible for implementation and transition of payroll processing function from outside vendor to outside vendor. Evaluated all outside payroll companies to determine best fit for organizations needs.

Responsible for all EEO and AAP implementation, execution and reporting.

Served on a Lead Team for implementation and training of streamlined performance reporting called Total Alignment.

Standardized performance evaluations for entire organization.

Implemented new time keeping system, to account for all employees’ time, including Overtime, PTO, FMLA leave, disability leave, and unpaid leave.

Responsible for all employee relations throughout the organization, heading up initiatives for areas such as teamwork, motivation, change management.

Awarded 2012 Employee of the Year by peers.

Marco Supply Company, Cornelius, NC 2006 – 2011

VP – Operations 2008-2011

Director of Human Resources 2006-2008

Privately held distributor of specialty fasteners, power tools and safety equipment to the commercial construction industry, with 14 branch locations across the Southeast.

Responsible for all areas of operation, to include Accounting and Finance, HR, Inventory, IT, and Purchasing. Worked in partnership with the owner in providing support, training, and assistance to the sales team.

Director of Human Resources 2006 – 2008

Responsible for all aspects of the HR function, functioning as an HR Generalist, with responsibility for administration/compliance, recruitment, compensation, safety, benefits, training and development, and employee relations.

Developed and rolled out an intensive 8-week sales training program, delivered electronically to over 40 sales personnel.

Documented all processes and procedures for implementation of a new software, and created a company specific, easy-to-use User Manual for the new software.

Selected and implemented new Payroll/HRIS software. System was within budget, for both time and money.

Developed recruiting manual and procedures, for use at each branch location, for recruiting of inside sales, warehouse and delivery personnel.

Wheatstone Corporation, New Bern, NC 1991 – 2005

Privately held manufacturer of electronic audio consoles.

Vice President, Human Resources 2000 - 2005

Responsible for all aspects of the organization via HR, to include organizational development, training and development, compensation and employee relations.

Led a team that reorganized the assembly line/test area, to increase efficiencies and productivity by over 20%, and reduced labor costs by 12%.

Established formal salary structure for corporation, which included entry-level assemblers through R&D engineers. Presented, introduced, and trained all personnel in the new system. Established performance standards for all levels of employee.

Managed all compensation and benefit programs, negotiating benefit and wellness plans with health-care networks, insurance reps, underwriters, and re-insurance carriers. Maintained lower than average insurance costs per employee, in part by significantly containing claims costs, via education, training, and negotiation.

Developed and implemented a new-hire training program, increasing performance of new employees by reducing assembly rework by over 50%.

Managed all outside relationships, to include corporate clients, local community leaders, outside counsel, and state representatives.

Worked with employees regarding various issues, while maintaining a non-union workplace, as a result of responsible and appropriate workplace solutions.

Human Resources Manager 1991 - 2000

Responsible for: corporate policy development; recruiting and staffing; compensation and performance management; training programs; employee relations; benefits administration; safety, training, and loss prevention; and risk management and legal compliance.

Evaluated and implemented transition of payroll from outside vendor to inside payroll processing, maintaining accurate payroll processing and quarterly tax returns, to include accuracy with all earnings and deductions, as well as required reporting.

Created entire HR function within the company, as company more than doubled in size, periodically operating from multiple locations.

Supervised processing of internal payroll for 2 years. Transitioned payroll from internal processing to outside provider. Managed entire transition with zero errors in paychecks and outside reporting. Reviewed all tax filings and reports prepared by outside company.

Handled all employee relations while maintaining a union-free environment.

Developed and implemented corporate policies and procedures, to include employee handbook, recruiting and staffing, compensation and performance management, and training programs.

Implemented recruitment screening program, to reduce high level of new employee turnover. Lowered new employee turnover from 60% to fewer than 20%.

Fust, Charles, Chambers & Harfosh, Syracuse, NY June 1990 – Dec 1991

Arthur Anderson & Co., Boston, MA June 1988 – June 1990

Worked in public accounting as both an outside auditor and a tax accountant.

Education and Certifications and Awards

Senior Professional Human Resources Certification (SPHR)

BS in Business Administration

University of New Hampshire

Employee of the Year – 2012

Forms and Supply, Inc.

Top Performance by an Individual – 2013

Forms and Supply, Inc.



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