Justin Farrar

*** ******** ******, *********, ********. Phone: 1-434-***-**** Email: acs60t@r.postjobfree.com

Summary

Diplomatic Automotive Service Director seeks a Service Director position with a top-tier National Automotive company. Offers a successful 20-year career in profitable small business ownership and management. Exceptional problem solver with strong skill in cost reduction and negotiation

Highlights

Business analysis

Operations management

Forecasting

Performance tracking and evaluation

Goal-oriented

Internet Savvy

Superior customer service

Mathematical aptitude

MS Office

Strong lead development skills

Persuasive communication expertise

Excellent negotiating tactics

SAP

MS Excel

Windows 10

Experience

Fixed Operations Director 06/2008 to 01/2016

www.MyEnglishTeachers.com.br Sao Paulo, SP Brazil

Managed the day-to-day tactical and long-term strategic activities within the business. Conducted cost, schedule, contract performance, variance and risk analysis. Reviewed and approved billing invoices and expense reports. Reduced total operating costs through digital online tools such as SAP. Drafted business plans, budgets and quarterly and semi-annual business reviews. Negotiated and closed contracts with Fortune 500 companies, including MTU Power Systems, and Rolls-Royce for training of employees in Brazil.

Parts and Service Director 06/2007 to 06/2008

NTB Lynchburg, Virginia United States

Managed the day-to-day tactical and long-term strategic activities within the business. Conducted cost, schedule, contract performance, variance and risk analysis. Capitalized on industry changes to maximize company revenue, while increasing sales of all after-market parts and service.

Parts and Service Director 05/2003 to 06/2008

Red Ridge Kia Lynchburg, Virginia United States

Identified key growth opportunities for the business through warranty and performance service sales. Introduced after-market service to the Service Department, through close contacts with after-market part suppliers to increase the profit of Red Ridge Kia Service Department. Managed the day-to-day tactical and long-term strategic activities within the business. Reduced and controlled expenses by improving resource allocation. Reviewed and approved billing invoices and expense reports. Highlighted the difference between competitive brands and managed brands through innovative merchandising campaigns, using the Internet for a holistic approach for advertising.

Parts and Service Director 09/2001 to 05/2003

Phillips Toyota Orlando, Florida United States

Identified key growth opportunities for the business through warranty and performance service sales. Introduced after-market service to the Service Department, through close contacts with after-market part suppliers to increase profit of part sales. Managed the day-to-day tactical and long-term strategic activities within the business .Reduced and controlled expenses by improving resource allocation. Reviewed and approved billing invoices and expense reports.

Education

High School Diploma : Advanced Studies 1995

Heritage Lynchburg, Virginia United States

Top 10% of class. Student government representative for Boys State of America 1994. United States Marine Corps Jr. Reserved Officer Training Corps Academic Achievement Award and Scholarship recipient 1995

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