Maintenance Customer Service

SANA ULLAH

Mohallah Dewan Sahib, Email; ***********@*****.***

Street Madan Mohan, ************@*****.***

Umar Bazaar D I Khan

Mobile#+92-344*******

Oman Driving License#81763953

Section I.01 OBJECTIVE

Earnestly looking for opportunities in a dynamic and progressive organization where I could use my education and skills for optimum mutual Benefit.

Looking for a Sale/company that is driven to excellence promote professional development based on an employee’s dedication, loyalty, and work ethics.

WORKING EXPERIENCE

Note: I have approx.10 year experience in different fields & projects.

Al - Mansoor International Co.LLC (Muscat Oman)

Company profile

It is a private organization working under PAEW sultanate of Oman; it deals Water Treatment (Desalination) Construction, Operation and Maintenance of Water Supply Transmission & Distribution Networks.

Job profile

I have been working in this organization from Dec. 2009 to May, 2015 as Electrical Engineer at Muscat Governorate with PAEW (Public Authority for Electricity & Water).

Repair and Maintenance of Electro Mechanical Equipments moreover specialist in Electricity and Water Projects.

Wide breadth of building maintenance and repair experience.

Design implement maintain and improve electrical instruments, equipment, facilities, components, products and system for commercial, industrial and domestic purposes.

Direct the development, implementation & administration of projects.

Compile data and write reports regarding existing and potential engineering studies and projects.

Investigate customer or public complaints, determine nature and extent of problem, and recommend remedial measures.

Planning and scheduling of Operation and Maintenance activities.

Strong organizational, presentation & client service skills.

Co-ordination with Managers and assign task to the staff.

Preparation of Technical Reports, Maintenance records, Jobs Sheets, Time Sheets Weekly, Monthly & Yearly report etc.

Conjunction with Engineers, Operators & Technician & conduct equipments inspection & Survey of Plant operation and Maintenance activities.

Inspect completed installations and observe to ensure conformance to design and equipment specifications and compliance with operational and safety standards.

Action Plane during emergencies and power failures.

Following of Maintenance quality standards & Safety rules.

Preparation of invoices/annexure, verifying of Bills.

Knowledge of ISO 9002/2008 Quality Management System.

Knowledge about Safety measures like PTW, PPE etc.

Maintenance of Pump Houses, R O Plant, Pumping Stations etc.

Maintenance of Vehicles, Pumps, Valves, Compressors, Motors, Generators, Air Blowers, Surge Vessels etc.

Installation, Commissioning & Maintenance of Split Unit & Window AC.

Operation and maintenance work of SCADA System (MUSTAFA SULTAN, MONA NOOR & ODASCO) & PLC system.

Operation & maintenance of Centrifugal Pumps (180m Head).

Troubleshooting of RTU, CU3, DOL, panels etc.

Specialist of Splicing of FOC 12F/24F (Fiber Optic Cable)

Specialist in pipeline works repairing and installation of DI, HDPE, CS, MS, GI and AC pipe etc.

Managing & Planning of Major Shutdown/Breakdowns 600mm to 1000mm AC/DI pipe line.

Managed the operation & maintenance of SCADA based system connecting more than 50 locations through Optical Fiber Network in AL SHARQIYA Region of Oman.

Troubleshooting of, Overhead cranes, Electrical & control panels etc.

Battery Charging Plants, Motorize valve (actuators), SCADA & PLC Panels.

Boreholes (Submersible) Pumps 7.5KW to 34KW operation & maintenance.

UNIQUES CONSTRUCTION (The Group Of Companies)

Company profile:

Sub contractor of ZTE (ZongXing Telecom Engineering) deals construction/installation & commissioning of Tower, Telecom, MW, BTS, and Antenna Type 2, Type4 etc.

Job Profile: I served as a Logistics manager, Planning Engineer, Project transportation incharge, Project Coordinator, Ware house incharge & Purchase officer.

Tower, BTS, MW900-1800 MHZ (Telenor, Ufone, Jazz, Zong).

Monitoring the site execution progress.

Oversee project production efforts to assure projects are completed satisfactorily, on time and within budget.

Coordinating with the Client & Consultant for design review.

Preparing of Variation Statements, Bill of Quantities for Amendment, Preparing & Follow-up of Billings & Payments from Clients & Subcontractors.

Follow-up of material procurements.

Prepare specifications for purchase of materials and equipment.

Supervise and train project team members as necessary.

Maintain healthy work atmosphere and safety awareness within the group

Al Moiz Industries Pvt. Ltd

Company profile:

It is one of the largest plant in Asia of SUGAR production & generating power through 16MW steam turbine.

Job Profile: I served as a Power and control Technician in erection & commissioning of Mill House,

Power House, Boiler House & Shredder House etc.

Experience of using different testing Equipment Megger etc.

Testing various types of Power Transformers, Distribution transformers.

HV test on HT cable and UG cables, bus bars, Isolators, breakers.

Electrical switchgears like OCB, and SF6 breakers.

Testing of Current transformer and potential transformer, capacitance voltage transformer.

Trouble shooting, interlock checking, soil resistance test and earth bit resistance

Assembling, Installation, Erection and Commissioning of Power House

Installation testing & commissioning of cable trays, Panels, Transformers, VCB, SF6 Breakers etc.

Section I.02 COMPUTER PROFICIENCIES

SKILLS

Skill Name

Level

Last Used

Skills to run a Management Information System

Average

Currently Working

Ability to work in a group

Excellent

Currently Working

Good writing skills (Report writing, documentations

Good

Currently Working

MS Office and WEB browsing

Good

Currently Working

Command Control AUTO CAD

Beginner

Currently Working

QUALIFICATIONS

2013 B-Tech (Electrical)

Preston University Islamabad.

2006 D.A.E, (Electrical)

A Grade, B.T.E Peshawar.

2002 Metric (Science)

A One Grade, B.I.S.E Bannu.

PERSONAL INFORMATION

Father Name : ISLAM-UD-DIN

Date of birth : 31-03-1986

Nationality : Pakistani

CNIC # : 12101-9613959-9

Religion : Islam

Marital Status : Single

Passport No. : BS 2749592

LANGUAGE

Urdu, Arabic, English & Punjabi.

Personal Strength

Excellent Communication / Interpersonal skills.

Self motivated with exposure to customer service.

Team player with great importance to team spirit.

Inclined to learn.

Optimistic, organized and dedicated with the positive attitude

I hereby declare that the above details provided are true to the best of my knowledge.

(Sana Ullah)

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