Customer Service Manager

Barbara Hoskins

Dover, DE

acs5ss@r.postjobfree.com - 302-***-****

Data entry

Authorized to work in the US for any employer

WORK EXPERIENCE

Zone Manager

Walmart - Camden, DE - 2008 to Present

Responsibilities

Scheduling, set up interviews, in charge of cahiers, people greeters, and maintenance. Verification of monies going out of the store to the bank. Making sure that all front end associates have all the equipment they need in order to perform their duties. Basic accounting, cashing checks, speaking with customers in person as well as contacting them on the phone to resolve any issues that they may have. Answering any correspondence in the form of letters, emails and telephone calls. Relaying any information to associates as well as management any new policies and procedures.

Accomplishments

I started as a cashier and became a secondary accountant, worked in the money center and became a customer service manager. And now a Zone Manager.

Skills Used

Computers, telamate,(money counting machine), calculator,smart system, the wire, fax machine, multiple phone lines, and copier.

Quality Control Inspector

Barrett Business Services Inc. - Dover, DE - July 2006 to November 2007 Responsibilities

Inspected merchandise for defects, such as damage to products and missing parts. Documenting the information onto forms and transferring the information into the computer. Accomplishments

I assured that quality merchandise was packaged properly before leaving the line as well as the warehouse. Skills Used

Speed, accuracy, accountability as well as documentation. Data enty technician

Barrett Business Services Inc. - Dover, DE - June 2003 to December 2006 Responsibilities

Answering multiple phone lines, receiving payments for professional license's, filing, documenting personal information into the computer system.

Accomplishments

Making sure that payments were processed and filed in a timely manner. Skills Used

Word processing, spreadsheets, fax machine, copier, printer calculator as well as paper filing. Cashier

Shorestop - Camden, DE - October 2000 to November 2003 Responsibilities

Basic accounting, receiving payments for merchandise purchased, printing money orders, selling lottery tickets, and ordering merchandise for the store.

Accomplishments

Making sure that merchandise was ordered in a timely manner so that the shelves would not be empty. Skills Used

Always took care of customers to make sure that their needs were always met. Provided excellent customer service.

ADDITIONAL INFORMATION

Attended school at Star Technical Institute where I majored in Medical Billing/Medical Coding and graduated in 2006 in which I received my certificate.

Contact this candidate