Branch Manager Sales/Operations
Resume:
MARY-LOU GIBSON
Regina, Saskatchewan
S4N 2J9
Telephone: 306-***-****
EXECUTIVE SUMMARY
20+ years experience successfully managing branch/division operations in various areas including:
Business Development, Customer Retention & Contract Negotiations
Sales, Marketing & Event Planning
Maintenance /Supplier Agreements
Logistics and Transportation
Staffing, Hiring, Payroll & Human Resources
Quality Control & Auditing
Budgeting, Profit & Loss Report Analysis & Job Costing
Workshop & Sales Meeting Facilitation
Supply Chain Management
Stewardship/Recycling
Occupational Health & Safety Management
QUALIFICATION HIGHLIGHTS
Extensive experience identifying, developing and consistently achieving corporate objectives
Exercise sound judgment based on knowledge and experience to make competent business decisions
Effective communication skills with the ability to establish and maintain positive working relationships both internally and externally at all levels
Strong supervisorial and leadership skills with the capability to effectively train and motivate staff, as well as streamline workflow
Excellent organizational and time management skills with the capability to effectively prioritize heavy workloads and complete multiple tasks according to specified deadlines
Flexible and able to adapt quickly to change and new processes
Strong attention to detail with the ability to troubleshoot and successfully resolve problems
PROFESSIONAL EXPERIENCE
April 2012 - present TRAILER WIZARDS LTD.
Regina, Saskatchewan - Branch Manager
Oversee staffing, sales, service, operations, health & safety
In this current role I have been responsible for a start up of a local branch with a multi-national Canadian company with respect to property development, attaining office facilitation, service shop set up, staffing, customer sales and retention. When I took this role on I built this business from a start up fleet of 5 commercial trailers and 1 employee to 250 trailers, a SGI certified shop, and 6 full time administrative, sales, and service staff.
2003 - 2011 ACCESS DISTRIBUTION SERVICES (AGRIUM)
Regina, Saskatchewan - Western Canadian Business Manager
Managed sales & operations of a multi-national agricultural/ logistics conglomerate for Western Canada (locations in Langley, Calgary, Regina, Winnipeg, London, Cambridge, and Montreal), responsible for 30 staffing, contract negotiations, customer acquisition, budgeting, supplier/maintenance agreements, strategic planning, mentorship & business sales growth.
Western Canadian Business Manager (B.C. - Manitoba), 2010 - 2011
National Business Development Manager ( B.C. - Quebec) 2009 - 2010
National Accounts Manager (B.C. - Quebec), 2008 - 2009
Regional Operations Manager, (Alta/Sask/ Man) 2006 - 2008
Facility Manager (Regina), 2004 - 2006
Sales Manager, (Regina & Winnipeg), 2003 - 2004
1996 - 2003 MAXIM INTERNATIONAL TRANSPORTATION INC.
Regina, Saskatoon, and Prince Albert, Saskatchewan
Saskatchewan Lease Manager
Oversaw the leasing and rental division of a Canadian owned transport/trailer company
Managed daily operations inclusive of staffing, customer retention, sales, budgeting, and finance
Attained North America top sales award for Canada and U.S. for three (3) consecutive years
1993 - 1995 RENDAMAX GROUP OF COMPANIES
Aspen Links Country Club
Emerald Park, Saskatchewan
Operations Associate
Assisted with managing areas of 6 different business units
Property Administrator, Golf Course Management, Newsletter Scribe
Payroll, Pro Shop - Emerald Park Country Club
Catering, Sales
1990 - 1992 REGINA AIRPORT AUTHORITIES
Regina, Saskatchewan
Air Traffic Dept - Federal Government Term Position
Responsible for billing of airlines regarding landing and takeoff fees for domestic and charter flights at the Regina International Airport
1985 - 1990 DIACHEM INDUSTRIES LTD.
Thunder Bay, Ontario
Regional Office Manager
Managed Thunder Bay and Mississauga pulp and paper mill offices.
Human Resources and Staffing
Accounts Payables and Receivables
P&L Reports
ASSOCIATIONS/ SPONSORSHIPS/ VOLUNTEER WORK/ TRAINING
Grey Cup Media Committee - 1995 & 2003
Saskatchewan Roughrider Season Ticket Holder - 24 years
Saskatchewan Roughrider Shareholder
Deer Valley C.C. Golf Member
Regina Symphony Orchestra Season Ticket Holder
Regina Women's Choir Member
University of Regina Cougars Basketball Booster
University of Winnipeg Wesmen Basketball Alumni
Plan Canada Sponsor - Tanzania
REFERENCES
Steve Compton, Chief Executive Officer
Regina Food Bank - Regina
Business Reference - 4 years
Greg Hutchinson. Chief Principal Developer
Farm Credit Corporation Canada - Regina
Personal Character Reference - 10 years
Aaron Paraszczynec - Branch Manager
Trailer Wizards - Saskatoon
Work Colleague Reference – 3 years
Mark Elsey - Regional Manager
Wajax Industries Ltd - Edmonton
Former Work Colleague Reference - 15 years
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