Ernest C. Reed II

SENIOR EXECUTIVE MANAGEMENT

hGlobal Software Asset Management hBudget and Forecasting hDiscovery and Recovery hCompliance hAudit Mitigation hFingerprint Management hVendor Management hSoftware Catalog Management hBilling – Recovery and Allocation

hHW Asset Manager

hContract and Vendor Management hProcess Management hIT

/ Business Management hAsset Disposition hCertified IT Asset Manager (CITAM) hOpen Source Software hData Quality Mgt (DQM) hHarvesting hRisk Mitigation Results driven Senior Software Asset Manager offering 15+ years of experience and success in driving performance in terms of standardization of processes, implementation of SAM solutions, Software Asset Management best practices, improved software inventory, enhanced risk management, improved SW compliance, superior data quality and analysis, on-time delivery, and cost recovery management. Seamlessly integrate current core business focus and address cost efficiencies that emphasize pricing consistency.

Recognized as an agent for change with documented ability to lead activities to fulfill strategic objectives. Professional

Experience

June 2012 – Current UBS Troy, OH

Executive Director – Global SW Asset Management, OSS, and DQM, GT Commercial Services Manage a team of individuals that focus on Global Software Asset Management, Budgetary Management, Fingerprint Management, Billing Recovery and Allocation, Contractual Management, Vendor Management, Inventory Management, Software Compliance Management, OSS Management, Data quality Management, and Business Management Global Software Asset Management(GSAM):

• Responsible for software product entitlements for UBS globally for 160+k assets, directing $400M annual software and SW maintenance budget

• Created the 1st global Software Asset Management strategy for UBS

• Increased end user experience through the implementation of solid integrated software asset management processes encompassing request, procure, deploy, reuse, retire and compliance

• Created a harvesting and risk exposure reduction process that identified $96+m in previously unknown, unused software licenses available for reuse

• Reduced software compliance fine risk by $400m by successfully challenging / reducing software compliance audit requests

• Identified $20m in hard saves associated with the completion of the compliance analysis associated with UBS Top 20

• Created Marketing pack for GSAM which provides education and direction associated with GSAM

• Own and maintain the SAM adoption and management policy Open Source Software (OSS):

• Integrated an OSS tool to detect OSS code; UBS is able baseline the usage and associated risk

• Developed a single, global OSS assessment and onboarding process to ensure the space is appropriately managed

• Created a forum to provide technical, legal and business process advice on open source solutions

• Defined how UBS evaluates and approves open source software components for inclusion in our software base

• Defined how UBS monitors and controls open source software components introduced into our company via our software supply chain

• Defined the ability to track and manage open source code components, which have been included in our software base

• Define how UBS will maintain the open source components that have been included in our software base

• Validated compliance with the licenses of open source components

• Own and maintain the OSS adoption and management policy (relative to the new process)

• Created an internal team to manage cradle to grave aspects of OSS

• Developed training and marketing tools to educate the technology development community Data Quality Management (DQM):

• Clearly defined data attributes consumed by ITAM program; Program captured data requirements from ITAM Use case / Process analysis

• Implement proper Controls: Incorporate mandatory inventory questions into the formal release process

• Review CMDB data attributes and validate the ability to make the attribute mandatory in the release process

• Automation to help maintain data quality targets Phone: C 614-***-****

acs5mr@r.postjobfree.com

2500 Greenlawn

Troy, Ohio 45373

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• Created Monitoring and Detection processes that provide a dashboard view on data quality Ernest C. Reed II – Page 2

• Created processes to validate data within DQM; Data source validation

• Defined reporting, which identified risk in DQ; highlighted process owner and enabled corrective AP's to be implemented Contractual Management:

• Integrated SAM into Deal Approval Boards; SW not able to be purchased unless approved by GSAM

• Implemented Non-Audit, and Fingerprint clauses to key contracts Vendor Management:

• Created a Framework to purchase Software through a reseller vs. direct

• Manage VAR relationship to establish the products available to be requested / purchased by JPMC

• Continuous effort to reduce technology spend with implementing cost reduction best practices

• Manage business relationship with tier one vendors – i.e. IBM, Microsoft, HP, Symantec, Computer Associates and Oracle

• Combine business and technical information along with trending analysis to create future strategies

• Created a SW Attribute File that enables JPMC to capture required attributes to support SAM SW Audit & Risk Mgt:

• Implemented rigorous self-assessment process to proactively manage SAM Controlled Self Assessments (CSA’s) and provide leadership to help manage CSA’s within Platform Services

• Manage SOX related controls: Ratings, Reviews, and Substantiation

• Successfully managed and succeeded internal SW Audit review

• Identify and remediate open internal SW audit identified issues July 2008 – June 2012 JP Morgan Chase Columbus, Ohio Vice President – Global Enterprise Software Asset Manager, – Global Technology Infrastructure Manage a team of individuals that focus on Global Software Asset Management, Budgetary Management, Fingerprint Management, Billing Recovery and Allocation, Contractual Management, Vendor Management, Inventory Management, Software Compliance Management, and Business Management (Experience below represents multiple years within Enterprise Software Asset Management):

Software Compliance Management:

• Created a centralized framework for Software Asset Management, with direct LoB SAMS support

• Implemented a “Bleeding Edge” Software Asset Management Solution to manage SW compliance

• Created a Fingerprint Management structure that enables the discovery of $700+ mm in software

• Sourced $150 mm in annual SW spend to a minority owned Software VAR

• Created a Harvesting structure that enables the efficient use of $30+mm in software

• Managed and mitigated Audit requests

• Managed the engineering team that supports the server discovery tools (ADDM & BDNA)

• Produced a reporting structure to support inventory requirements; ELA’s, Maintenance renewals, LOB requests

• Manage compliance of PC and Server software products maintained at an enterprise level

• Manage compliance of “LoB optional” applications, critical to the daily operation of JPMC PC’s

• Manage metric creation that supports cost reduction, improved services, and adherence to policies

• Identify and provide ownership for purchased applications for LoB’s

• Manage the true-up process for licenses that were under purchased or annual renewal

• Manage the relationship with the VAR’s, to ensure purchasing reports contained software information that enables JPMC to measure compliance in an automated fashion

• Manage metrics and processes that support license compliance

• Created an Extended team (India resources) to support business operations of eSAM

• Establish prioritization of Usage / Metering associated with Desktop Discovery (SCCM, Radia, LANDesk, BDNA) Contractual Management:

• Manage accurate budget and resource forecasts for existing software contracts - $140 mm annual budget

• $10.02m budget save through negotiations related to Software Contract Management and inventory opportunities

• Assist with the negotiation process for the renewal or net new software acquisitions

• Minimize risk of contract non-compliance – terms of contracts

• Implemented Non-Audit, and Fingerprint clauses to key contracts

• Manage the relationship with purchasing and sourcing teams to ensure timely completion of contracts

• Implemented a recovery strategy for budgetary items managed with the eSAM Budget Vendor Management:

• Created a Framework to purchase Software through a reseller vs. direct 3

• Manage VAR relationship to establish the products available to be requested / purchased by JPMC Ernest C. Reed II – Page 3

• Continuous effort to reduce technology spend with implementing cost reduction best practices

• Manage business relationship with tier one vendors – i.e. IBM, Microsoft, HP, Symantec, Computer Associates and Oracle

• Combine business and technical information along with trending analysis to create future strategies Miscellaneous SW Asset Management:

• Manage Prioritization of Publishers in which UBS gSAM will fully manage

• Directed the creation of SAM processes, with required document maintenance

• Capture LoB buy-in for major Asset Management initiatives and implementations

• Provide SAM business requirements to the Development and BA teams; enhancement of SAM solutions

• Relationship Manager for gSAM. Managing the relationships with Accounting, Finance, Strategic Sourcing Group, and Business Partners

• Create logical, ad-hoc reports to support client projects and daily business activities

• Continuous effort to refresh/update and communicate corporate policies

• Work with all lines of business to coordinate and identify solutions and achieve ultimate cost effectiveness for enterprise assets and projects

• Assisting in day-to-day support, maintenance, design, development, and trouble-shooting to improve, advance, or simplify data gathering and or reporting processes

• Manage the verification and payment of SW invoices

• Created the business continuity / disaster recovery for gSAM

• Create business cases / funding requirements to support GSAM initiatives July 2004 – 2008 JP Morgan Chase Columbus, Ohio

Vice President – IT Audit Risk & Controls / SW Compliance, – Global Technology Infrastructure Software Compliance Management:

• Sourced $45 mm in annual SW spend to a minority owned Software VAR

• Reduced $5.2 mm in spend with the compliance management associated with three software packages

• Managed compliance of PC software products maintained at an enterprise level

• Managed compliance of “Core” and “LoB optional” applications, critical to the daily operation of JPMC PC’s

• Managed metric creation that supports cost reduction, improved services, and adherence to policies

• Provide LoB’s supporting ad-hoc reports for LoB maintained software

• Managed the relationship with the VAR’s, to ensure purchasing reports contained software information that enables JPMC to measure compliance in an automated fashion

Contractual Management:

• Managed budget for 80 existing software contracts - $45 mm annual budget

• $9.02 Budget save through negotiations related to Software Contract Management

• $6.4 mm Save for Sourcing and Implementing an Asset Disposal Solution

• $1.7 mm Reduction in annual spend for server maintenance, through contracts management and server refresh

• Managed enterprise level software contracts for applications deployed on all PCs and Corporate file and print servers Audit, Risk, & Controls Management:

• Implemented rigorous self-assessment process to proactively manage desktop Controlled Self Assessments (CSA’s) and provide leadership to help manage CSA’s within Global Desktop & Remote

• Manage SOX related controls: Ratings, Reviews, and Substantiation Vendor Management:

• Reduced $200K annually out of services by lowering the total cost per call while increasing performance and call volume

• Managed strategic replacements of defective Hardware associated with OEM flaws – i.e. HP flawed memory, Dell – AC adaptors

• Subject Matter Expert for RFP creation in the areas of Asset Disposal, Break Fix, Desktop Management tools, Managed output strategy, Desktops and related peripherals

Hardware Management:

• Provided baseline requirements for tracking JPMC PC’s via Microsoft’s SMS

• Assisted with the management of a PC refresh initiative - $55 mm project to replace pc’s every 3 years

• Created a PDA solution used to scan PC’s and peripheral in an automated fashion – performs environmental audits, receiving of PC’s, and disposal

Disaster Recovery and Business Continuity Management:

• Created the business continuity / disaster recovery strategy for Global Desktop and Remote (GDR)

• Create, Implement, Test, and Report disaster recovery strategy Plans and supporting documentation 4

Ernest C. Reed II – Page 4

In addition to supporting JPMC with Management responsibilities, I was a Board Member for International Association of IT Asset Management (IAITAM).

International Association of IT Asset Management Columbus, Ohio Board Member - Asset Management

• Define and provide input into the training curriculum offered by IAITAM for professional certifications

• Define, implement, advise best practices associated with IT Asset Management, information is used globally in educational courses held by IAITAM

• Presenter at annual IAITAM conference –topic, IT Asset Management Life-Cycle

• Provide tactical and strategic information to assist in direction setting for which IAITAM progresses towards

• Provide guidance and leadership for an in-depth look at how asset management is implemented in a large corporate environment August 2000 – July 2004 JP Morgan Chase / Bank One Columbus, Ohio Assistant Vice President – HW & SW Asset Management, Enterprise Desktop Services

• Provided Asset Management Leadership in Hardware, Software, and Vendor Management initiatives

• Implemented HP as PC supplier for Bank One

• Managed and Maintained the SW Core application budget and forecast within 3% of budget

• Reduced Spend via contract negotiations, vendor implementations, Software compliance, and refresh initiatives

• Owned / Maintained policies, process and procedure for EDS – Asset Management

• Managed and trained new employees and college interns in the areas of asset management June 2000 – August 2000 Bank One Services Corporation Columbus, Ohio Business Analyst Lead, HW & SW Asset Management, National Desktop Services

• Provided Asset Management leadership for complex initiatives involving internal and external partners

• Maintained budgets for HW and SW initiatives that support applications and Asset Management initiatives

• Managed asset management initiatives from inception through implementation – Hand Held Car Coding solution June 1999 – June 2000 Bank One Services Corporation Columbus, Ohio PC\LAN Consultant II, National Desktop Services

• Utilized for the higher degree of difficult issues

• Trained new and existing staff with the operations and the procedures of NDS – PC Resolution

• Recipient of monthly incentive awards: July 1999, August 1999, and September 1999

• Selected from National Desktop Services, Bank One Services Corporation to represent the eastern region. To help facilitate to recovery of Dallas-Fort Worth after the tornado had destroyed area. Part of the disaster recovery team Feb 1998 – June 1999 Bank One Services Corporation Columbus, Ohio Eastern Region Technical Site Support Lead, Route One Standardization Project

• Managed a team of 15 PC Engineers, with stringent weekly deadlines associated with Y2K Compliance

• Standardized each Line of Business for Year 2000 requirements

• Implemented procedures for staff to follow to obtain a successful conversion of each line of Business during the duration of a weekend, consisting of 100 to 200 computers

Education,

Awards, &

Certifications

1992–1997 Wright State University Dayton, Ohio

Bachelor Degree, Major: Economics Area of Specialization: Computer Information Systems

• Certified IT Asset Manager - CITAM -through International Association of Information Technology Asset Managers

• Certified TCO (Total Cost of Ownership) through Gartner

• Continuous Education: Gartner and IAITAM conferences

• “The Seven Habits of Highly Effective People”

• Certified ITIL Foundation for IT Service Management I am versatile and productive under pressure. I have been credited with the ability to gain and maintain positive relations. I offer a high degree of integrity, and believe that my areas of achievement will transition into profitability in any setting. I create a culture that sparks creativity, leadership and exceptional performance. I support a work place were differences are respected and valued as critical.

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