Insurance,Customer Service, Accounts Payable, Accounts Receivable

Angela Messina

Career Focus

Currently seeking a position in the Insurance or General Business Industries. My Expertise includes Comprehensive Customer Support and a wide range of Administrative Support and Responsibilities. Hard working, dedicated and trustworthy.

Summary of Skills

New Business Development

Policy Review

Comprehensive Customer Service

Administrative Support for all Agency Activity

Cold Calling

NY P&C Broker's Insurance License

BS Business

Major:Accounting/Finance

Minor: Economics

Computer Literate

Organizational Skills

Credit & Collections

Sales

Account Management

Accounts Payable /Receivable

Weekly Payroll

Accomplishments

IBM Mean Service Award

IBM Branch Manager Awards

Professional Experience

Cook/Stew Yachting Industry

October 2014 to June 2015

Yachting Ft. Lauderdale, Florida

Delivery of Yachts to brokerage shows and prepped for viewing Provisioned for summer trips with owners Northeast coast of USA Interior detailing,Laundry Service for owner and guests Prepared strict gluten free dietary meals by request Served Meals and served parties for 15-20 guests

Charity Events for 25-30 Church members

Serving and Bar tending for various cruises for up to 50 guests Office Administrator/Insurance

July 2013 to December 2014

Huntington Bay Dental Huntington, NY

Responsible for Dental insurance in office

Worked with Dentist's to utilize the insurance benefits for their clients Explained to clients benefits they are entitled to through their insurance companies Customer Service

Made Appointments Daily

Responsible for opening and closing office

Coordinated all appointments with Dentist's-Five Dentist's in office Account Representative

November 2008 to June 2009

7 Beach Avenue, Northport NY 11768

Cell: 631-***-**** - ***************@*****.***

Gunderman & Gunderman Huntington, NY

Responsible for Insurance servicing- Auto ID Cards, Certificates of Insurance, Endorsements Day to day relationships with customers

Prepared Policies - Presentation for Clients

Delivered Policies for explanation to clients

Cold Called Clients

Daily day to day insurance operations

Coordinator/Customer Support Representative

January 2003 to June 2008

Allstate Hauppauge, NY

Provided detailed account service in a property/casualty agency Interacted with clients extensively

Amended policies through endorsements

Insurance Cards

Tracked policy renewals and the collection and processing of premiums Solicited new business

Managed and organized client file storage, retrievals and purges Pursued lapsed policies to ameliorate account attrition as well as to access competitive challenges Office Manager

June 1999 to October 2013

Center Island Westbury, NY

Managed general ledger, journal entries, payroll, accounts payable and receivable Negotiated sales and renewal contracts with vendors Maintained relationships to resolve problems/concerns related to delivery or quality Discussed payments with customers. Tracked incoming revenue, Invoiced customers and collections Researched insurance coverage alternatives to secure best rates possible for fleet of trucks. Responsible for lease contracts, inspections, and registrations for company's fleet of trucks. Coordinated USDA & OSHA inspections as well as follow up requirements for remedial action. Advisory Customer Support Representative

September 1987 to March 1992

IBM Jericho, NY

Managed the highest-volume of accounts receivable activities in the branch Identified adverse trends in the control/audit areas and investigated corrective action to resolve these situation Coordinated the department's workflow through the supervision and training of other accounts payable staff Reconciled discrepancies between purchase orders and quotes, many of these complex contractual arrangements with high-profile customers.

Adhered to best practices in accounting activities to ensure satisfactory audit exposure. Credited with remarkable accomplishments in A/R. Reduced receivables by approximately 70% Recipient of IBM's Means Service Award and Branch Manager's awards Staff Accountant

September 1985 to August 1987

Citicorp Retail Services Melville, NY

Accountable for general ledger, balance sheets, income statements and aging schedules Prepared year-end tax packages and coordinated all audit-exception reports Collaborated with internal and external auditors

Wrote an Accounts Payable manual and ensured the department was adhering to the GAAP guidelines Supervised up to ten accounts payable clerks

Education

Bachelor of Science : Accounting/Finance/Economics, 1985 CW Post University Greenvale, NY, USA

Received a Scholarship from High School to attend CW Post University(Long Island University) Member of Accounting Society

Major: Accounting/ Finance

Minor: Economics

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