RAHMAT B. YUSUF ALIYU

*** ********** *** *.*. Calgary, AB T3H 2K8 +1-587-***-**** acs5bm@r.postjobfree.com

Profile

A dedicated self-starter who applies individual initiative to grasp new ideas and integrate them into desired results. A reliable, quick thinker and dedicated customer focused team player with strong verbal and written communication skills, the ability to grasp and apply new or challenging procedures quickly, and poised to step into the position at hand with confidence and competence. Holds the ability it takes to follow through on multiple tasks simultaneously while paying close attention to detail in dynamic environments. Possess advanced working knowledge of Microsoft Office Suite and internet browsers. Excellent analytical, interpersonal and conflict management skills in support and supervisory roles; can work effortlessly within a fast paced environment as part of a team and can also function individually.

Core Competencies

Solid customer service skills acquired from experience with a wide variety of customers.

Possess the ability to device methods and procedures to collect required data, review, analyze and proffer solutions.

Excellent interpersonal and conflict management skills in support and supervisory roles.

Education

2008- 2014 University of Ilorin – Ilorin, Nigeria

BA Linguistics

2001- 2007 Federal Government Girls College - Port Harcourt, Nigeria

West African Senior School Certificate Examination (WASSCE)

Work Experience

3rd Key - Claires – Calgary, Canada – 2015

Filled opening and closing paper work.

Received, processed and inputted shipments and stock into the computer system.

Handled cash and debit card payments on POS system.

Provided exceptional customer service and assisted customers with their needs.

Replensihed the walls and tables with stock on the sales floor.

Maintained the stores appearance by ensuring merchandie is straightened and the store is clean

Supervisor - Maryams Events Place – Ilorin, Nigeria – 2014

Established and maintained strong customer relationships by understanding customer needs, discussing and presenting appropriate options and solutions

Supervised and led prospective staff on company tour.

Assisted in responding to any questions, provided information, encouraged feedback, and other means to help facilitate new staff experience, and progress in their academic pursuit.

In this role, I acquired and developed leadership and excellent interpersonal skills.

In home Nanny – Calgary, Alberta – 2013

In this role, I had the ability to communicate and understand the children I was working with.

Ability to multi task.

Being attentive to instructions given and meeting up employers needs.

Supervisor - Maryams Events Place – Ilorin, Nigeria – 2013

Showed attention to detail by handling daily customer cash transactions.

Anticipated customer needs by presenting Membership programs as a solution to eligible customers.

Identified and reported any inventory concerns and participated when required to resolve any discrepancies.

Efficiently handled customer inquiries regarding Executive Membership program.

In this role, I developed my interpersonal and conflict management skills with the ability to work well with others in both supervisory and support staff roles.

Extra-Curricular Activities

Youth Coordinator (Volunteer role) – NMCC, Calgary AB

Cooking, current affairs, athletics.

References: Available on Request

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