ADITYA JHARIA

H-**/***, Kuthukuzhy.P.O,

Maramangalam, Kothamangalam,

Ernakulam District, Kerala State-686691

Cell: +91-963*******

acs5b8@r.postjobfree.com

acs5b8@r.postjobfree.com

Objective:- To be a part of dynamic organization where I can find challenging opportunities and can help in achieving growth of organization.

Academic Credentials

YEAR

Qualification

Institution

Percentage

2008

Diploma in Electrical

Govt. Polytechnic College Gwalior(MP)(Affiliated to R.G.P.V., Bhopal)

54 %

2009

High School (10+2)

M.P. Board

50 %

2001

Matriculation (Class 10)

C.B.S.C. Board

67 %

Core Skills

Microsoft Digital Literacy Certificate -2009

Diploma in computer fundamentals covering complete MS Office suite

Career Highlights & Professional Summary

Presently working with…

Company : Cloud 9 Hotels (4 Star), Kothamangalam

Designation : Sr.Front Office Assistant

Department : Front Office

Duration : 01/01/2015 to till the date.

JOB PROFILE:-

Register guests and assigns rooms. Accommodates special requests whenever possible.

Assists in preregistration and blocking of rooms for reservations.

Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.

Understands room status and room status tracking.

Knows room locations, types of rooms available, and room rates.

Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.

Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.

Process guest check-outs.

Performing cashier related functions like posting charges to guest accounts.

Follows procedures for issuing and closing safe deposit boxes used by guests.

Uses proper telephone etiquette.

Uses proper mail, package, and message handling procedures. Courier Mail Register.

Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the Hotel.

Reports any unusual occurrences or requests to the manager or assistant manager.

Knows all safety and emergency procedures, is aware of accident prevention policies.

Maintains the cleanliness and neatness of the front desk area.

Easily operate Hot Soft software and Infinity Software

Company Profile: A premier hotel for businessmen and discerning leisure travelers…. Where the charm comforts artfully coalesce understand elegance. A world class 4 star hotel with 5 star facility located on Air port Munnar road, Kothamangalam. The Hotel is the Centre point of famous Thattekkad Bird Sanctuary, Boothathankettu dam, Edamalayar dam & Thommankuth waterfalls. The Hotel is easily accessible from Munnar and Cochin Airport.

The impressive lobby gracefully blends old-world charm with modern elegance. Luxury and comfort are combined with friendly and personal attention.

ACIEVEMENTS:

Madhya Pradesh State Level Cricket Champion, KVA Gwalior Sambhag

Gwalior District level Cricket Championship, KVA Gwalior Sambhag.

Jhansi District Level Cricket Champion, KVA Gwalior Sambhag.

2 (Two) Time Winner in Badminton for Cluster Sports Meet, KVA, Jabalpur State 1998 – 1999.

Awarded Fastest Pace Bowler, Cricket in Gwalior State Region.

Topics Known:

Computers, Advertising and Marketing Management, Marketing (Rural and

International), Organizational Behavior, Business Laws, e-Business, Business Environment,

Other Skills:

Customer Support

Team Management

Sales & Marketing

Project Management

Sound knowledge of computer applications/utilities and internet

Operating System: MS-DOS, MSW, MSE, and Windows95/98/2000/XP Professional/2007/2008 etc..

Packages: MS-Office97, E-mail and Internet

Good Communication Skill

Team Player

Personal Details:

Permanent Address : 146 Balda Colony Dargha ke pass gali No. 5, Indore(MP)

Father Name : Shri D.L.Jharia

Mother Names : Rajni Jharia

Date of Birth : March 30th, 1985

Sex : Male

Marital status : Married

Nationality : Indian

Language Known : English, Hindi & Malayalam (5% Speak and 57% Understand)

Personal strength : Aggressively Positive, Hard working & Social Adaptability

Hobbies : Meeting people/ Internet surfing & Playing Cricket

Refrence:-

i.Mr. Rajesh Narayanan – GM : Cloud9 Hotels : Contact no :+91-944*******

DECLARATION

I hereby declare that the above particulars are true and correct to the best of my knowledge and belief and in the event of any information being found false or incorrect, my candidature will beliable to be canceled.

Date: 17-01-2016 Mr. Aditya Jharia

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