Carolyn Serrao

**** ******* **.

South Beloit Il 61080

815-***-****

acs5aj@r.postjobfree.com

January 1, 2016

Dear Hiring Manager,

I'm applying for a finance management position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely,

Carolyn Serrao

October 2015/ Current

Jan 2012 - October 2015

Oct 2010-Jan 2012

Sept 2008-Oct 2010

Sept 2007-Sept 2008

Carolyn Serrao

5505 Wynmere Dr. South Beloit Il 61080

815-***-**** • acs5aj@r.postjobfree.com

Objective

Experienced professional, highly motivated, and organized finance Manager seeking to fill a new Manager role.

Key Qualifications

I have relevant experience in operational and sales management, finance, auto loans, quality control, drive for results, and strategic planning. I have over a decade's experience in management, and excel at hiring the right people and building effective teams.

Work Experience

Lou Bachrodt Chevrolet

VW sales

● Certified in Volkswagen. Sales, customer service. Also have auto loan experience, and federal compliance training from branch manager experience. Branch Manager

USBank Irvine Ca,

● Motivated a team to consistently reach above min finance goals.

● Top 10% of share and compare group.

● Inspiring a shared vision within the team making USBank the best place to bank and work.

● Manages campaign to consistently reach goals.

● Manages all compliance laws and training to meet company standards. Works loans both auto and home equity loans to meet both company and Federal compliance laws. Store Manager

DSW South Barrington Il

● Continuously exceeds sales plan. (Sales to LY 116%)

● Manages projects strategically, correctly and on time to company standards.

● Managed in three different locations. Three to six million dollars per store.

● Operational, safety, and loss prevention standards managed to exceed company goals. Store Manager

David's Bridal Rockford IL

● Managed and staffed a three million dollar store.

● Increased sales quarter over quarter.

● Operations met and exceeded all company standards. Coldwater Creek

Rockford Il

● Was instrumental in the startup and operations of a new store.

● Increased clientele by creating relationships with different organizations within the community.

● Coached team to legendary Customer service to top 10 in company.

● Human resources, hiring and coaching staff of 30.

● Helped Associates embrace company values through respect and collaboration. Lens Crafters Oct 2003-Oct 2007

Retail Manager

● Responsible for creating exceptional value in the lives of customers by delivering legendary service.

● Assist in the achievement of the store success by managing to the "maximum expectations" of the Standards of Performance guidelines.

● Received monthly recognition for having top sales, consistently in the companies top ten stores. Education

Kaplan College

Boca Roton FL

● Paralegal studies June 2000

● Concentration Employment Law, Civil law.

Konaweana High School

Kailua Kona HI

● Graduated with a 3.25 GPA.

● Concentration in a Accounting and business.

Rock Valley College

Rockford IL

● Personal and interpersonal skills 2002

● Coaching for success 2005

Other Activities

Member of 4 greyhound racers adoption group.

Former board of director member Paws Humane Society.

Contact this candidate