Voice Network Engineer

Mostafa Mohamed Ahmed Abdelmalek

Contact information:

Mobile: 009**-********

E-mail : *******.**********@********.***

******************@*****.***

Objective:

I would prefer communication engineering

positions that will give me the opportunity

to further my already-extensive

experience, with a view to later

advancement to senior-level position.

Personal data:

Date Of Birth 14/6/1987.

Place Of Birth Alexandria, Egypt.

Religion Muslim, Sunni.

Gender Male.

Current Location Bahrain kingdom.

Marital Status Married.

Nationality Egyptian.

Military Status Exempted

Passport Valid.

Computer Skills Excellent.

Driving licence Yes.

Education:

University Alexandria University.

Faculty Faculty of Engineering.

Department Communications and electronics.

General Grade Good.

Year Of Graduation 2009.

Spoken Languages • Arabic: Mother tongue.

• English: Very good.

• French: fair.

Graduation project:

Title JVoice 2.0

Brief description Implementation of a telephone private branch exchange (PBX) using JAVA programming and

depending on SIP protocol.

Grade Excellent.

Rewards

• 1st position Egyptian Engineering Day

competition.

• 1st position communications department

projects.

Technical Skills:

Platforms

• Windows.

• Linux (Centos, Debian, Ubuntu).

Network

• Cisco, CCNA.

• Cisco, CCNP:

BSCI.

BCMSN.

ONT.

VOIP

• SIP & IAX communications protocols.

• Asterisk PBX dial plan and AGI

development and design.

• Elastix Unified Communications Server

software configuration.

• A2billing VOIP Billing and Calling Cards

software.

• Vtiger CRM with calling module.

• Yeastar enterprise solutions.

• SIP cameras integration with a network

video recorder (NVR).

• FAX over IP (FoIP).

• Hands on experience on VPS and

Freeswitch.

• SIP security concerns.

Programming

• MATLAB.

• Java SE 6.

• Visual basic.

Web Design

• HTML.

• Java script.

• PHP

Security • Linux firewall using IPtables and Fail2ban. Training Experience:

TEData (Egypt) • Training with the technical support team. New horizons

• Cisco courses and practical training on

routers and switches hardware.

• Business soft skills.

IEEE

• The Institute of Electrical and Electronics

Engineers membership.

• Electrical workshops.

Employment History:

• IT Helpdesk Engineer at EAAC Training Center – Alexandria branch.

• Call Center technical support agent at GULFSIP Telecom, Egypt branch. Current Employer:

Company Name • Sahab technology

http://sahabtec.com

Company Information • Integrated Business solutions. Position Held • Voice Systems Engineer.

Responsibilities

• Call center server management and

monthly reporting.

• Billing system management.

• IP PBX systems projects design and

installation.

• MySQL database design according to

projects requirements.

• Installation, Configuration, Support of

Asterisk base servers. Making IVR

diagram, Dialplan Architecture

Designing, Installing, configuration and

testing of Asterisk base applications.

• SIP firewall.

• Xontel products development.

• International calls terminations routing

in terms of cost and connectivity.

• Troubleshooting complex daily routine

issues related to LAN, WAN, IP phone

and security systems, and applications

to identify and correct malfunctions and

other operational problems.

Some of Achieved Projects:

• Asterisk Voicemail system customization to meet our needs (written by C language).

• Web site accounts activation by phone call.

• Building radio broadcasting channels server.

• Establishing worldwide DID calls using a central server.

• Asterisk PBX Smart Queue.

• Improving the company revenues by building a complete advertising and survey systems by phone calls.

• Achieving robust stability for enterprise PBX using high availability technique.

• Development of billing IVR system (user balance check, transfer and recharge).

• Email-To-FAX and FAX-To-Email solutions.

• XonTel products OEM.

• Cisco IP phones integration with Asterisk PBX.

• Build a secure VOIP systems using VPN tunneling and Transport Layer Security

(TLS/SSL) mechanism.

Soft Skills:

• Solid presentation and

communication skills including

dealing with customer issues.

• Efficiently presenting complex

technical subject matter to non-

technical business area

management.

• Interpersonal skills: As a friendly,

polite person, with positive

attitude.

• Learning skills: I have a high

capacity for learning, pickup new

skills and ideas quickly.

• Having excellent time

management.

References are available upon request.

Contact this candidate