Charles “Scott” Webster C.Ph.T. CPAR.

* * * * *

**** ****** **. 205-***-****

Moody, Alabama 35004 acs4j2@r.postjobfree.com View my LinkedIn profile click here.

Summary: A flexible, dependable, and self-motivating professional with a wide-range of experience in computer operations, healthcare and people management, with a solid emphasis in changing work environments and troubleshooting. A detail-oriented and analytical thinker who takes ownership of managing various processes and procedures according to the organization’s agenda. Experience

ProxsysRx, Birmingham, Alabama

Operations Manager and IT Manager 2013-2015

On site during State Board Inspections and insurance company audits and rectifying the issues identified.

Provided for a wide range of operational & IT infrastructure planning- Integral part of planning and development for this startup’s corporate foundation.

Wrote many policies and procedures.

Managed seven pharmacies in two states.

Database Manager for our Patient Discharge Prescription Delivery app included adding users, modifying maintaining user profiles, reporting and training on the use of the app in each pharmacy.

Administrator of our company file sharing database and all other IT issues including ordering computer equipment for corporate to helping senior leadership troubleshoot everyday issues.

Created an environment for the operational load to be as minimal as possible at the corporate level and setup systems necessary for the pharmacies to be independent from the corporate entity.

Created workflow for the pharmacies to be able to meet the expectations of our health system partners and drive volume.

Duties included placing supply orders for the pharmacies then creating a p.o. system for individual pharmacies to place their own orders for approval. athenaHealth, Birmingham, Alabama

Medical Team Leader Pre-Certification Coordinators- 2011- 2013

Supervised a team of 25 R.N.’s, R.T.’s. and other healthcare professionals providing pre- certification services for our clients and patients.

Served medical and imaging procedures for 36 Hospitals in TX, OK, AR, TN, GA, FL and AL.

Coordinated doctors’ offices, hospitals, insurance to provide for patient care streamlined and accurate.

Specialized in the needs of each facility & the nuance of each patient’s individual insurance plan.

Took ‘Team Leader Role’ May 2012 managing/directing staff to the greatest need.

Day to day reporting to management and quality department. Charles “Scott” Webster C.Ph.T. CPAR.

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CVS CAREMARK, Birmingham, Alabama

Coordinator Client Liaison Cumulative 2001-2010

Coordinated departments to ensure that patient orders are processed correctly and in a timely manner. Employee of Q3, 2009.

Contact C.Ph.T. at pharmacy level for Account Managers

Managed processing of High Priority Class 1 Tasks/Errors and reporting to QA department.

Escalate Tasks- Expediting orders and researching issues as needed, expediting orders from beginning of the process from opening mail, scanning, keying, & filling through to shipping. Tech III SME (Subject Matter Expert) - Doctor Calls Department 2007 - 2008

Served as “Core Team” member traveling to San Antonio and Fort Worth, Texas to train for the pharmacy operating system conversion. Bringing that knowledge back to Birmingham to train others and be a resource for the department. Employee of Q1, 2007. Pharmacy Technician (C.Ph.T.)- True Exceptions Department 2001-2007

Checked and corrected prescriptions after Rx Entry techs enter scripts and changes prescriptions per Pharmacist directions.

Coordinated insurance benefits with prescriptions from doctors.

Managed several different priorities including Medicare Special Projects. Processed Medicare-B for State Teachers Retirement System of Ohio.

Compliance with Medicare Part B rules and regulations were top priority and our reimbursement rates were higher than targeted for the effort.

Frequent “Top Performer” working at 100% of production goal and frequently as high as 150% in the regular work queue.

Awarded multiple Employee of the Month as AdvancePCS associate. TECHRX INC. (Formerly Condor Corporation), Pelham, Alabama System Operations Manager 2000 – 2001

Managed ‘Condor’ Bulletin Board System- Queuing files for download to stores.

Weekly communication audit trail reports. Weekly backup & keeping drug files current (Drug update).

Troubleshooting communication issues and provided customer support for retailers who had personnel running their own central site systems; Stop‘n Shop, Price Choppers, Kash’n Karry, Harvest, Hy-Vee, Beuhlers, Shaw’s, etc.

Performed data processing for all chain and independent stores including RxData, Refill Reminder, PromptRx, & Pharmacy First. Daily backups, file system maintenance, etc.

Creating the Drug Update- Retrieving files from First Data Bank to create and apply to the Bulletin Board System for independent stores, Central Site Systems (CS90) and a special file for CVS.

Administrating Central Site System and maintaining file systems for 24 Nash Finch & 48 Minyard Inc. stores. & backup for those who ran the Costco, API, Abco, & Medic central sites.

Keeping the Pharmacies Drug and Interaction files current.

Processed Data for prescription claim reconciliation submission. Charles “Scott” Webster C.Ph.T. CPAR.

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ADDITIONAL

EXPERIENCE

CARROLL PHARMACY,

Clay, Alabama,

Pharmacy Technician &

Prescription Delivery Driver,

1996–1999. Worked as a

pharmacy technician. My duties

included counting prescriptions.

Printed daily reports, daily

pharmacy maintenance, placed

orders to restock and maintain

inventory over prescription drugs

and the retail side. Driver for our

delivery service.

Education JEFFERSON STATE, Birmingham, Alabama

Associate’s in Computer Science, 1996–1999

Fall '98 Deans list. Completed my Case Study in MS Access with a retail pharmacy software program to fill prescriptions, kept inventory, printed prescription labels, and reordered drugs. It kept a drug file; patient file, doctor file and prescription file to make up the system.

HEWITT-TRUSSVILLE HIGH SCHOOL, (Trussville, AL)

Diploma, 1995- Received Perfect Attendance Award Senior year. Special Skills- Transitioning/adapting to changes in the workplace and computer system conversions. MS Word, Excel, & Access. MS Azure cloud services, Lotus, dBase123, and Visual Basic and multiple other programs. While at CVS; SAP, AS400/RxClaim, CICS - Tandem- Recap.

Interests Six Sigma, IT, World History, Philosophy, and Spirituality.

Contact this candidate