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Customer Service Manager

Location:
San Antonio, TX
Salary:
Open To Negotiation
Posted:
January 17, 2016

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Resume:

CHAS ‘JASE’ CLAMON

**** ******* **, *** *******, TX 78240

830-***-**** acs48t@r.postjobfree.com

SUMMARY/OBJECTIVE

I’m very outgoing and optimistic along with having an innate knack for making people smile; coupled with sincerity, genuine kindness and, a plethora of social experience I feel results in excellent if not near perfect customer service. I’m also very adaptable as well as moldable so, if the company has a certain and/or proper way they want things done; they can expect I will complete the task in nothing less than the proper technique provided to me via training.

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation all the while pursuing my education in advanced biotechnology.

SKILLS

Personal

Typist (high wpm, minimum 70)

Meticulous and detail oriented

Reliable

Software

Microsoft Word, PowerPoint, Excel, Reservation Nexus

Working towards Certification in Cisco

Working towards Certification in C++

Language

Fluency in English written/spoken

Pursuing fluency in French written/spoken

EXPERIENCE

May 2010 – February 2014

Night Manager, River Front Motel, 830-***-****

Customer Service

Taking in calls for reservations

Following up and Confirming reservations

Guest services during evening/twilight/early morning hours

Collections; Cash/Credit Card transactions

March 2014 – November 2014

Collection Specialist, Conn’s Collection Center, 210-***-****

Involved in first training class to be trained in all the brackets of collections

Inbound: Dealt with high call volumes, taking and setting up payments via online or same day in store transactions as well as typing up reports of sale during/post call.

Outbound: Dialing numerous numbers, intricate methods of research to locate past due customers, then persuading said customers to pay. Drafting new or extending old contract loans, typing up sales report during/post call.

Switching off and/or assisting fellow teammates to secure a sale on their call.

December 2014 – Present

Self Employed, Triangle C Bunkhouse, 830-***-****

Social networking to meet/create connections

Using connections to discover and secure tenants for rental property

Cash/Credit Card transactions

EDUCATION

Class of 2010

High School Diploma, Bandera High School

Graduated four months early via A+ program

REFERENCES

Gunnar Witt

Firefighter, LackLand Air Force Base

210-***-****

Candice Witt

ADS Supervisor, River City Hospice

210-***-****

Jacob Iglesias

Manager/Team Supervisor, Conn’s Collections Center

216-***-****

Kathleen North

Event Planner, Aldaco’s Mexican Cuisine

949-***-****



Contact this candidate