Assistant System Administrator

Yahya Rasheed Rizwanul Zaman

(IT Assistant / Technician / IT Support )

Cisco Certified Network Associate

CONTACT INFORMATION

Al Nahda – Sharjah – United Arab Emirates Mobile : +971-**-*******

Visa Status: Visit Visa (30th Jan 2016) E- Mail : acs45w@r.postjobfree.com

CAREER OVERVIEW

I have Broader experience in providing professional system, extended networking and software support. I have been Eight years in Information Technology Field. I have worked as IT assistant for 2 years, 1 year as an Accountant & IT Specialist, 2 Year as an IT Administrator 1 Year as a IT Assistant in Qatar Shall Project and 6 months System Administrator in Sri Lanka. I have experience in areas such as, Planning and designing connectivity of local area network, troubleshooting and determining server or data network problems, Software implementation and Web Development including analyst, designing, development, implementation and evaluation.

EDUCATION AND QUALIFICATION

2009-2010 - Cisco Certified Network Associate (CCNA) – Net Assist International (PVT)Ltd

2009-2010 –Microsoft Certified Professional (MCP) - Net Assist International (PVT)Ltd

2009-2010 –International Computer Driving Licence (ICDL) - Net Assist International (PVT)Ltd

WORK EXPERIENCE

February System Administrator

2015 to PC World PVT Ltd, Matale, Sri Lanka

October IT Solution Company

2015 Reporting to System Administrator

Scope:

Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems

Install, configure, test and maintain operating systems, application software and system management tools

Oversee development and maintenance of computer systems

Test software applications and systems

Analyze users' needs

February IT Assistant

2014 to Qatar Shall Project –(ESS). Ras Laffan, Qatar.

January Reporting to IT Administrator

2015 Scope:

Maintain social media, design and marketing.

Review, document, and approve all IT financial-related invoices and statements.

Perform system backups and recovery.

Managing and maintaining the network, as well as network performance monitoring.

Networking & hardware software user Troubleshooting.

Servicing printers, scanners, copiers, and fax machines and other office equipment.

Assist the IT Director as needed in providing service to employees and

Systems management.

Install, modify, and repair computer hardware and software

Resolve technical problems with Local Area Networks (LAN), Wide Area

March IT Administrator

2012 to RM Mobile and Internet Cyber Cafe

December IT Solution and Cyber Cafe in Colombo-04, Sri Lanka.

2013 Reporting to Manager

Scope:

Assist customers when they have trouble or questions using computer software.

Troubleshoots different kinds of computer programs, hardware and software.

Provide excellent customer care & help provide basic computer/internet training.

To help provide basic computer/internet training & advice.

Install, modify, and repair computer network and hardware / software

April Accountant & IT specialist

2011 to IKING Trading Lanka (PVT) Ltd

January Chain of Textile Company in Colombo-11, Sri Lanka.

2012 Reporting to Branch Manager

Scope:

Maintains data entry requirements by following data program techniques and procedures.

Consistently deliver customer service in accordance with our customer Secures information by completing data base backups.

Maintain a process for returns. Manage a defined area in the storeroom for returns/credits. This area will include out of dates, damaged and un-saleable goods.

Install, modify, and repair computer network and hardware / software

Enter key data of financial transactions in QuickBook database each day

December IT Assistant/ Technician

2008 to Mansco (PVT) Ltd

December IT Solution Company in Matale, Sri Lanka.

2010 Reporting to Manager

Scope:

Assisting users for installation, configuration, and on-going usability of

Desktop computers for hardware and software.

Entering data, via computer, pertaining to the products provided by the unit.

Update database information to reflect most current product information.

Management, maintenance and assessment of all current and future IT Assets

PC assembling, networking & hardware software user technical

KNOWLEDGE AREAS

Windows 95/98/NT/200/XP/ Vista

8 years Exp

Microsoft PowerPoint

8 years exp

WAN/LAN Network

8 years exp

Hardware Installation

8 years exp

Software Installation

8 years exp

Software QA

2 years exp

Software Implementation

8 years exp

Windows Server 2003/2008

2 years exp

Windows 7 / Windows 8

3 years exp

Various Application / System

8 years exp

System Administrator

2 years exp

IT Specialist

1 year exp

File server/ Application Server

4 years exp

Virtual Server

2 years exp

Backup Solution

2 years exp

Microsoft work

8 years exp

Microsoft Access

8 years exp

Network Implementation

5 years exp

Outlook Express

8 years exp

Microsoft VISIO

4 years exp

ADVANCED SKILLS

Technical Support/ Customer care

Troubleshooting

Research and investigation

Critical PC rollouts

Process Development

Real time System

Action planning

Network Monitoring

Quick learner

Handling Different type of Network

Team player

Creating solution for problems

Focus on customers

Out of box Thinking

Drive for Results

Take Ownership

PERSONAL DETAILS

Date of Birth : 04th December 1990

Nationality : Sri Lankan

Resident of : United Arab Emirates- Visit Visa

Gender : Male

Civil Status : Single

Language : English, Sinhala and Tamil,Hindi,Malayalam

Driving Licence : Sri Lanka

Contact this candidate