Customer Service Medical

Lanise Patterson

certified medical biller and coder/ medical receptionist

Douglasville, GA

***************@*****.*** - 586-***-****

I am a recent graduate certified medical administrative and biller . Relocate from Michigan to Douglasville Georgia. A Team player with a passion for being a medical biller. Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative/ Credentialing Specialists Act 1 Personnel Service/Henry Ford Health System - Detroit, MI - May 2015 to November 2015 Verify professional licensing, training, and certifications of professional medical staff.

• Ensure healthcare professionals and services meet all established federal and state standards. Data entry,Microsoft word, Excel and PowerPoint

Certified Medical Assistant/Receptionist

Henry Ford Macomb hospital - Charter Township of Clinton, MI - May 2015 to November 2015 Responsibilities

Schedule appointment visit, enroll patient in Medicaid and Medicare insurance, verify appointments, verify medical insurance through champs third- party payor, register patient using Micr, Epic, Champs, quick book, Microsoft word, Excel and PowerPoint, check vitals, charge capture forms recording skills, data entry skills, phlebotomy, record medical history using electronic medical records, check weight, do eye exams, prepare specimens, type 40-45 wpm and various clerical duties. Accomplishments

I work with children in a school base health center and my impact is the children that comes to see me . I always greet them with a smile and do my very best to help them in time of need. Working in the health field is my passion. I enjoy working and helping people. Skills Used

Microsoft word, Excel, PowerPoint, electronic health records, wpm 45-50, certified coding specialists, great customer service skills, data entry,the HIPPA law policy, medical records, multi phone line, verify insurance, Medicare and Medicaid

Medical Administration and Billing Extern

Accretive Health - Warren, MI - February 2015 to March 2015 Reviewed insurance policy to determine coverage utilizing ePREMIS.

• Posted or attached information to claim file.

• Contacted insured or other involved persons to obtain missing information.

• Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

• Filed and retrieved corporate documents, records, and reports.

• Opened, sorted, and distributed incoming correspondence. Data entry and recording skills

ICD 9

Medical Assistant/ receptionist

St. John Hospice Care - Charter Township of Clinton, MI - November 2010 to December 2013 Record and document patients medical history

• verify and schedule appointments

• medical records

• data entry

• Check vitals

• Assist nurse patients exams

• Communicate changes in patient's condition to RN

• Assist with ambulation and exercise

EDUCATION

certificates in Medical administrative and billing DORSEY SCHOOLS - Roseville, MI

2014 to 2015

certificates in medical assistant

Everetts - Southfield, MI

2005 to 2006

SKILLS

ICD-9, HIPPA law, Medical Terminology, excellent customer services skills, Epic, Champs electronic Medical System, verify insurance, schedule appointment, file, fax, scan, post payments, submit claims,process claims. (1 year)

CERTIFICATIONS

medical administrative and biller

March 2015 to March 2016

ADDITIONAL INFORMATION

• Answer telephones and direct calls to appropriate staff

• Schedule and confirm patient diagnostic appointments, surgeries or medical consultations

• Maintain medical records, technical library or correspondence files

• Greet visitors, ascertain purpose of visit and direct them to appropriate staff

• Lift or assist patients with repositioning and ambulation

• Collect specimens such as urine, feces or sputum

• Apply clean dressings, slings, stockings or support bandages under the direction or physician

• Restock patient rooms with personal hygiene items

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