CURRICULUM VITAE

IRSHAD MUHAMMED

Mobile: ****-7561095559

E-Mail: irshadkpanayi@ yahoo.com

Skype: irshadpanayi

Currently working as a Housekeeping Manager In HILITE MALL, Calicut,Kerala,India since Apr 2015( 11 years of Experience In Dubai&Saudi Arabia)

PERSONAL PROFILE

Name : IrshadKundil

Date of Birth : 30 May 1983

Passport No : K 2047265

Nationality : Indian

Religion : Islamic

Father’s Name : Mahammad Koya

Language Known : English,Arabic,Hindi,Malayalam&Tamil

Present Address : Hilite Mall, Palazhi,Calicut,Kerala

CAREER OBJECTIVE:

To provide myself with more challenging opportunities and to overcome them by professional approach with my sincere efforts honesty hard work & efficiency to give a helping hand for upgrading the reputation and fame of your organization and for the betterment of self

PERSONAL ATTRIBUTE:

Loyal, Honest, Ambitious, Hard working, Flexible

ACADEMIC QUALIFICATION

•Bachelors degree in Economics from Calicut university.

• Higher Secondary school certificate from board of school education Government of Tamil Nadu,India

COMPUTER SKILLS

Ms Office, Excel, Internet, power point

Ids,opera

KEY SKILLS IN HK

•Supervisory skills training.

•Train the trainer training.

•Employee of the year 2007 in Hilton Hotel,Makkah, KSA.

•Employee of the month {2010 September} in Kempinski Hotel, Dubai.

•Supervisor of the year nomination on 2010 in Kempinski Hotel, Dubai.

•Fire, Health & Safety training from Govt. of Saudi Arabia.{certified}

•First Aid training from Dubai municipality (certified)

•Excellent telephone techniques training.

•Trouble shooting training.

•OPERA[a hotel operating system] training.

•Completed three months cross exposure in Front office dept.

•Training in chemical handling .

WORKING EXPERIENCE - SUMMARY

SMANA HOTEL AL RAFFA- (DUBAI, UAE)

Responsibilities : Executive Housekeeper& Accommodation manager

Period : Oct’2012 – Aug 2014

Duration : 2 yrs

Rooms Handled : 125

MARINA HOTEL APARTMENT (DUBAI, UAE)

Responsibilities : Executive Housekeeper

Period : 2 Nov ’2011 – 27 Oct’2012

Duration : 1yrs

Room Handled : 75 Deluxe Hotel Apartments

KEMPINSKI HOTEL MALL OF EMIRATES (DUBAI, UAE)

Responsibilities : Supervisor Housekeeping

Period : 14 Sep ’2009 – 5th Nov’2011

Duration : 2yrs

Room Handled : 393

MAKKAH HILTON & TOWER - (MAKKAH, KSA)

Responsibilities : Housekeeper Room Attended

Period : 26 April ’2004 – 25 Oct’2008

Duration : 4yrs

Room : 600

TOTAL WORKING EXPERIENCE - (11 YRS)

JOB DESCRIPTION IN DETAIL:

•Check all the hotel public area and give the right instruction to the supervisors

•Make the monthly budget depend on the occupancy

•Evaluate Room Cleaners on their job performance according to the hotel standards. When necessary take appropriate action (retraining, etc.) to ensure that their job performance is at a high quality level.

•Communicate to the Front Desk all vacant and clean rooms, the completion of guest requests, and room status discrepancies. The Front Desk will give the Inspectors all room moves, late check-outs, and additional guest requests for appropriate follow-up action by the Inspectors.

•Give the proper training weekly basis

•Make the annual vacation plan for all the staff

•Prepare the duty roster every week

•Check the lost &found procedure going on smoothly

•Attend the daily executive meeting

•Interact with the hotel’s guests in a friendly, positive manner as a solution to their needs and a solution to any of their problems. The Inspectors will often act as a liaison between the guest and the room cleaner.

•Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.

•Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of all guest room equipment.

•Report any substandard conditions of the guest room to the Housekeeping department.

•Check the hotel’s PMS computer for information concerning room status and to enter updated room status.

I declare that the information given above is true to the best of my knowledge and belief.

Kind Regards,

Irshad Kundil

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