ANSHAD A

Place: Clock Tower, Sharjah, UAE

Phone: +971*********

Email: acs3gf@r.postjobfree.com

Dynamic and vibrant professional with about 3 years experience in IT Industry handling a wide gamut of Desktop & Server Management Solutions.

CAREER OBJECTIVE

TO ASSOCIATE WITH AN ORGANIZATION THAT PROVIDES ME THE MOST CHALLENGING AND INTERESTING CAREER OPPORTUNITIES IN ORDER TO APPLY MY KNOWLEDGE AND SKILLS TOWARDS THE GROWTH OF ORGANIZATION

KEY SKILLS AND COMPETENCIES

SCCM Administration, SQL Server Installation and Configuration, ALTIRIS.

SIP, PABX, IMS(P-CSCF,S-CSCF,I-CSCF), VOIP, CUCM.

Implement, manage and maintain Microsoft windows servers (2008, 2012) domain environment. (Active directory, ADDS, DNS, DHCP, IIS, WSUS, SQL Server).

Knowledge on CCNA & MCSA.

Basic knowledge in Configuration of Switch & Router.

Desktop support - (Install, configure and upgrade PC’s,hardware, printers. OS and application installation, User profile creation, Disk management, TCP/IP configuration, MS office and outlook issues.

Network support - (Configure, Monitor and fix the active network devices and maintain the operational stability. Design LAN, Sub netting-VLSM models. Configure, verify and troubleshoot a Switch with VLANS and inter-switch communications, VTP. Configure, verify and troubleshoot basic router operation and routing, IOS Firewall access list, Configure Network Address Translation, WAN, Enabling DHCP on routers).

WORK EXPERIENCE

Extensively worked in the applications under the compliance of ITIL (Information Technology Infrastructure Library) standards.

Experience in SCCM 2012, SCCM 2007and Altiris.

Have experience on VoIP, Cisco IP Telephony, CUCM.

Having expertise on working with Active Directory, SQL queries, stored procedures, Views and Triggers.

Time bound resolution of issues/problems through Incident Management tool - Service Center.

EMPLOYMENT HISTORY

Previous Employment:

Company Name: ITC INFOTECH INDIA LTD.

Designation: IT EXECUTIVE

Role: TECHNICAL CONSULTANT ENGINEER

Period: SEPT 2013 TO 4TH DECEMBER 2015.

PROJECTS UNDERTAKEN

Project Title: 1

System Center Configuration Manager (SCCM)

Client:

KONE

Duration:

1.4 year

Project Detail

Configuration Manager provides remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory.

Responsibilities

Installation of application to client computer by using SCCM client.

Troubleshooting of application issue faced by client by taking remote of the client PC using UNC Viewer, RDP, Windows remote assistance.

Preparing quality checking (QC) after migration of client computer from WIN XP to WIN 7.

Installation & configuration of SCCM and SQL.

Adding user to AD group.

Application and Patch staging and deployment and troubleshooting issue.

Knowledge on CAS, primary site & secondary site.

Preparing checklist for performing migration, regarding the PC capabilities.

Incident and problem solving

Project Title: 2

DHL Global Desktop Support-ALTIRIS Core Services:

Client:

DHL

Duration:

1 year

Project Detail

This involves Inventory, Patch Management, Software deployment, Reporting, Altiris CMDB, AD Import, IT Analytics, Recovery Solution, Antivirus Deployment, Task Server, and Deployment Solution etc.

Responsibilities

Experienced in Altiris IT Management Suite 7.57

Single point of contact for all the Altiris related L2\L3 support calls.

Good Experience in ticket tools like HPSD, Service Now.

Good knowledge in Client, Server and Inventory Management Suite in ALTIRIS tool.

Deploying of software and patches and ALTIRIS Agent on Client PC.

Configuring servers to act as package server, Task server.

Setting up of policies, jobs & task.

Reporting using SQL, Creating and modifying the tables.

Ticket and RFC handling and closing it before SLA.

EDUCATIONAL CREDENTIALS

2013

B.Tech in ELECTRONICS & COMMUNICATION ENGINEERING from P A Aziz College of Engg. & Technology, Kerala University

Secured 70% with FIRST CLASS

2009

Class XII in Science from Bishop Pereira Memorial School (CBSE), Kerala

Secured 80% with DISTINCTION

2007

Class X from Bishop Pereira Memorial School (CBSE), Kerala

Secured 83% with DISTINCTION

PERSONAL ATTRIBUTES/ HOBBIES

Good communication and presentation skills.

Target-oriented, highly motivated, Initiative, and good team player.

Suggests improvements and seeks opportunities for innovation.

Flexibility, Adaptability and Ready to take challenges.

Hobbies - Learning new technologies, Listening music

ACHIEVEMENTS

Got SPOT AWARD for best performance from ITC INFOTECH.

PERSONAL DOSSIER

Date of Birth

: 16th February 1991

Father’s Name

: Abdul Vahid

Nationality

: Indian

Languages Known

: English, Malayalam, Hindi

Passport No

: N3392841

Current Address

: CLOCK TOWER, SHARJAH,UAE

DECLARATION

I hereby solemnly declare that all the information furnished by me is true and authentic to the best of my knowledge and belief.

PLACE: Sharjah ANSHAD A

DATE:

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