Health Information Technology
Resume:
Qualifications Profile
Versatile and service-oriented professional with 15 years of experience in providing high-quality patient care and services; complemented with expertise in patient education, case management, medical records administration, and staff supervision and development. Seeking an opportunity to further utilize and hone skills acquired from extensive exposure to diverse clinical and corporate settings, completion of trainings, and ongoing education. Equipped with outstanding ability to adapt to and function well within new and critical work environment without compromising quality and performance.
Education
Associate of Applied Science; Health Information Technology
Dean’s List: Spring 2014 – Summer 2015
Diploma of Nursing; Registered Nurse - 1996
Macqueen Gibbs Willis School of Nursing
Functional Skills with Experience
Nursing and Patient Care
Oversaw the delivery of care for adult population with various coronary and peripheral vascular diseases.
Applied nursing best practices in the provision of direct patient care, management of laboratory procedures, case flow, and administration of orders, assessments, and continuity of care.
Served as a scrub nurse, in charge of setting up cardiac catheterization and peripheral vascular procedures, which involved the assessment and preparation of patients, assistance to physician with procedure set up and equipment manipulation, and removal and maintenance of arterial/venous sheath.
Educated patients on treatment plans and procedures.
Case Management and Medical Record Services
Offered first-rate services to the legal community, such as case management, Social Security disability case evaluation, Social Security disability letter briefs, medical narrative timelines, medical records review for evidence of malpractice and opinions for potential medically related cases.
Exemplified keen attention to detail in preparing comprehensive psychiatric discharge summaries.
Prepared letter briefs for Social Security disability claims, medical narratives, and summaries for workers compensation, personal injury and malpractice claims.
Conducted thorough client assessment, interview, case profile evaluation, records request, and ordering of medical evaluations or examinations.
Leadership and Training
Rendered keen oversight to daily activities of 12 to 15 staff comprised of registered nurses, radiologic, and scrub technicians.
Managed four RN analysts and one administrative secretary.
Carried out human resource functions, such as new employee hiring, evaluation, orientation, and training, along with facilitation of continuing education and evaluations of pre-existing employees.
Provided guidance to four teams under the Cardiac Catheterization Department, which involved staffing, scheduling cases, interviewing, hiring, training, and orienting new staff; along with staff evaluations, discipline, and promotions.
Facilitated in-services for nurses, medical students, interns, residents, respiratory therapists, and nurse technicians for new hires, as well as during Emergency Department rotations and clinical protocols of research studies.
Singlehandedly handled the preparation of mental health services for Joint Commission on Accreditation of Healthcare Organizations (JCAHO) inspection, while functioning as a JCAHO Preparation Team member.
Coordinated and led the enrollment of research subjects, coordination of follow-up visits, and communication with sponsors, along with Infectious Disease Network communication, and clinical trials Principal Investigator.
Participated in IRB communications, which involved preparation of IRB proposals, consent forms, lay summaries, and budgets to be submitted to LSU for approval.
Acted as LSU representative in emergency medicine research for start-up meetings and investigator meetings in various cities throughout the country.
Interpersonal Collaboration and Communication
Proactively communicated activities and treatment results with physicians, nursing staff, allied health staff, acute and chronic dialysis staff, and other members of Healthcare Team.
Closely monitored and reported quality improvement and performance improvement measures.
Effectively functioned as a Root Cause Analysis Team member responsible for medical/legal research and interviewing participants involved in a sentinel event, as well as identifying and analyzing system failures to determine and recommend necessary correction of identified system failures.
Documentation and Report Generation
Created and submitted departmental performance improvement report, which included revision of data collection tools and data collection methods.
Ensured timely reporting of all mental health services performance improvement activities to LSU Health Sciences Center (LSUHSC) associate hospital administrator of compliance.
Generated comprehensive compilation of select performance improvement activities to be presented to the LSUHSC Board.
Created and updated all employee files, while administering Touro’s Cardiac Cath Laboratory, which included annual credentialing, continuing education, performance and compliance requirements.
Work History
Fred Blanche Medical Record Services, L.L.C. New Orleans, LA
Social Security Brief Writer Owner– South Louisiana Mar 2012–Present
Vincent Law Firm New Orleans, LA
Case Manager Medical-Legal Researcher Brief Writer Jan 2012–Present
Ochsner Medical Center New Orleans, LA
Staff Registered Nurse Aug 2011–Feb 2012
Electrophysiology Department
Touro Infirmary New Orleans, LA (Nov 2005–Aug 2011)
Supervisor Manager Jan 2009–Aug 2011
Cardiac Catheterization; Special Procedures; Electrophysiology Department
Staff Nurse Nov 2005–Jan 2009
Memorial Medical Center Baptist Campus New Orleans, LA
Registered Nurse, Staff Nurse Sep 2004–Aug 2005
Special Procedures Department
Gambro Health Care/Acute Dialysis Unit, Baptist Campus New Orleans, LA
Registered Nurse, Staff Nurse Mar 2003–Sep 2004
Medical Center of Louisiana New Orleans, LA
Program Coordinator Jul 2002–Feb 2003
Quality Management Department,
Senior Clinical Research Associate/Coordinator Jul 2001–Jul 2002
Department of Medicine, Section of Emergency Medicine Research
Registered Nurse, Staff Nurse Sep 1996–Dec 2002
Adult Emergency Department
Advantage Nursing Agency Metairie, LA
PRN Employee Jul 1998–Sep 2005
Emergency Department
Certifications
Registered Nurse: For Reinstatement
Advanced Cardiac Life Support (ACLS) Provider: For Renewal
Basic Life Support (BLS) Healthcare Provider: For Renewal
Professional Development
Outward Bound – Wilderness Leadership Program
Emergency Nursing Pediatric Core Course
Trauma Nursing Core Course
Awards
Dean’s List: Spring 2014 – Fall 2015
Touro’s Employee of the Month, February 2009
Warren L. Rosen, M.D. Award for Excellence – Nominee, 2007
Professional Affiliations
The American Health Information Management Association (AHIMA)
Louisiana Health Information Management Association
Activities
Ozanam Inn, New Orleans
Lusher Charter School, New Orleans
The Covenant House, New Orleans
Juvenile Diabetes Research Foundation – Fundraiser
NOAIDS Task Force, New Orleans
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