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Management medical customer service

Location:
Texas
Posted:
January 11, 2016

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Resume:

Shelly Houston

**** **** **** **. *** **, Tulsa, OK, US 74112 (H)918-***-****

acs2pt@r.postjobfree.com

Work History

General Manager

Antique Wood Works Tulsa, Ok October 2010 to November 2015

Able to identify any problems and provide solutions

Analyzed financial information.

Approved all marketing initiatives.

Assisted in the planning of annual organizational budget and monitoring finances.

Check documentation for tenant transactions such as lease contracts, etc.

Conducted regular meetings with crew to ensure organizational and operational efficiency.

Coordinate scheduled maintenance procedures

Coordinate with suppliers for needed items and supplies for delivery

Created stage plans, reports, hazard reports, and requests for change.

Cultivated business relations with suppliers, renegotiating terms.

Deal with subcontractors for property maintenance

Decreased purchasing cost through collaboration with major suppliers.

Defined approaches suitable to project specifics and client objectives.

Determined property taxes, physical condition of the property, etc.

Developed additional revenue streams through (action) and (action)

Developed programs that exceeded company objectives for (result)

Devised ways to improve workflow or process improvements, thus allowing for more functions.

Directed operations of financial business, gaining sales increase while reducing risks.

Discussed sales targets and profit strategies with appropriate corporate staff.

Ensured compliance of site with organizational policies, as well as safety and quality standards.

Ensured that all property related financial transactions were documented.

Evaluate employee performance

Exceeded all cost, quality and performance goals.

Extracted relevant information from complex financial records.

Generated daily stats report with higher accuracy rate.

Handle budgeting and finance for properties handled

Hastened certification/recertification of property.

Identified tasks and tools appropriate for each project.

Investigated factors affecting business performance.

Made amendments to contracts and agreements.

Managed grantor contracts and reimbursement requests.

Managed insurance policies of the organization.

Managed overall financial management and planning.

Managed the design, engineering and construction projects over the past __ years.

Performed checks on workplace practices for compliance with quality and safety standards.

Performed project needs analysis and devised strategic marketing plans for new ventures.

Prepared annual audit and liaised with all outside vendors.

Proper handling of customers complaints

Provided major contributions to long term planning aimed at operational excellence.

Recommended and implement improvements to accounting systems.

Refresh petty cash and amount balancing

Responded to client feedback.

Rolled out new policies for increased production and efficiency

Set strategic direction during project implementation stages.

Sourced and negotiated vendor contracts.

Spearheaded the rollout of an innovative software reporting system

Tracked receipts and expenditures on a daily basis. Lvn Charge Nurse

Pine Shadow Retreat Porter, Ok January 2000 to April 2010

Administered intravenous fluids and medications.

Assessed patients by obtaining vital signs and ECG.

Cared for critically ill patients.

Catalog patients medical records

Checking patients physical condition and vital signs

Conduct quality assurance check on medicinal supplies

Conduct training for new staff member

Conducted follow ups on postoperative patients after hospital discharge.

Conducted wound care, electrocardiography, and hearing tests.

Educated patients, caregivers, and their families in adopting lifestyle changes that lead to recovery.

Extracted blood specimens via peripheral sticks and infusion lines to check for electrolytes, liver and kidney functions, and blood chemistry.

Generate weekly or monthly reports

Monitored patients condition and reported remarkable changes to handling physician.

Prepared patients for procedures such as biopsies and endoscopies.

Provide assistance to patients and take care of their day to day needs

Provide evaluation and assessment for in patients

Provided prompt response to codes.

Education

Associate Of Science: Nursing 1998

Tulsa Junior College Tulsa, Ok

Certificate Of Completion: Medical

Secretary/Transcriptionist

1988

Tulsa Vo Tech Tulsa, Ok

Medical Transcription

Skills

Ability to accept and learn from criticism

Ability to work under pressure

Able to influence others

Able to perform with minimal supervision

Active listener

Adaptable

Analysis and policy making

Analytic intelligence

Analytical and research skills

Attention to details

Basic computer skills

Budgeting skills

Business strategies

Commercial awareness

Conflict management

Corporate reviews and measurements

Corporate structuring

Cost management

Critical thinking

Customer awareness

Decision making

Defines clear cut objectives

Delegation and empowerment

Delivers objectives

Demonstrate confidence

Departmental familiarity

Developing performance goals and standards

Effective discipline

Excellent negotiation skills

Excellent role model

Excellent verbal communication skills

Flexible and able to adjust to the work environment

Focuses on both short and long term results

Goal oriented

Good presentation skills

Good work ethics

Good written communication skills

Has leadership qualities

Identifies, grows, and deploys core competencies

Implementation

Improving productivity

Individual management

Leadership capabilities

Management communication

Multi tasking

Operational planning

Organizational commitment

Professionalism

Providing performance feedback

Strategic planning

Strong values and beliefs

Strong work ethics

Technically savvy

Time management



Contact this candidate