Project Manager Management

Dear Hiring Manager,

I am confident that my ten years solid experience in office administration, project management and business development provides me with the capabilities to successfully fulfill your position. Accordingly I have enclosed my resume for your consideration.

Some key points that are relevant to this opportunity include:

• Bachelor of Science in Psychology and Biology

• Successful management of multiple projects from defining requirements through implementation

• Proven track record of delivering projects on time and within or under budget

• Sound ability to conduct and interpret qualitative and quantitative analyses

• Comprehensive understanding of RCA, FMEA, statistics and quality improvement techniques.

• Successful management and motivation of cross functional teams ranging from 2 to 35

• Excellent computer skills including MS Business Suite and current project management applications

• A solid reputation as a hardworking, innovative and results-driven professional I am convinced that my experience and abilities are in perfect line with your current criteria. I would appreciate an opportunity to further discuss your needs and my qualifications. Please contact me, via phone or e-mail, to set up a mutually convenient time and date for us to meet. Thank you for your time and consideration and I look forward to speaking with you soon. Sincerely,

Julia Jett

Julia O. Jett

34326 High Point Drive

Magnolia, TX 77355

****.*****@*****.***

682-***-**** cell

PROFESSIONAL SUMMARY

Highly motivated with a diverse background and exposure to many facets of project management, office administration, personal assistant, sales, marketing and training. Ability to adapt quickly and deliver results as an independent worker or in a team-focused environment. Strives to achieve great results by way of expertise, excellent communication and professionalism. Self-motivated and driven leader with a sense of urgency to stay in front of strategic opportunities. KEY SKILLS • Excellent decision-making abilities that help analyze a situation and provide feasible solutions promptly • Proficient with business impact analysis and standard tools required in the process of recovery • Ability to communicate effectively and efficiently • Highly skilled at managing multiple tasks simultaneously • Brilliant logic building and problem solving skills • A great deal of experience in Disaster Recovery and Business Continuity Planning • Ability to develop Disaster Recovery policies using Business impact analysis and standard tools • Strong PC skills • Strong analytical and problem solving skills • Excellent communication and writing skills WORK EXPERIENCE

COVETRIX, DALLAS TX: DECEMBER 2004 – MARCH 2013

EXECUTIVE ASSISTANT/ BUSINESS DEVELOPMENT DIRECTOR / PROJECT MANAGER EXECUTIVE ASSISTANT

• Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures

• Answer all incoming calls and route accordingly

• Create and maintain system to track and maintain customer warranties and / or renewals

• Maintain Payroll, A/P, A/R, deposits, account reconciliation, and accountability reports

• Maintain client control records and management information system

• Schedule travel for all technicians and sales team members

• Order office supplies

• Plan and execute company functions to include reserving venues, accommodations, food, travel, etc.

• Create and distribute technical work orders to the IT department

• Maintain company answering system and voicemail settings

• Oversee incoming and outgoing emails correspondence for the President and CEO

• Manage all scheduling for executives of the company

• Responsible for filing and photocopying documents

• Arrange conference calls

• Transcribe notes from the executive, type letters and general correspondence, proof documents and prepare reports

BUSINESS DEVELOPMENT DIRECTOR

• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change

• Direct, establish, maintain, and plan the overall policies and goals for a business development department

• Identify potential business partners and negotiate agreements

• Develops and implement the overall market penetration and growth strategy

• Secure new accounts while maintaining and growing current business

• Execute strategic planning, account management, account planning (including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies)

• Design and maintain the company website with current information and updates

• Attend industry specific conventions and networking events to represent the company and establish new business relationships

PROJECT MANAGER

• Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions

• Identify resources needed and assigns individual responsibilities

• Prepare for engagement reviews and quality assurance procedures

• Ensure project documents are complete, current, and stored appropriately

• Liaise with clients to clarify cost related issues and develop timely and meaningful monthly invoices

• Execute all necessary retainer contract and legal contracts for customer engagements

• Schedule travel for and execution of accepted contracts

• Define and clarify project scope, project plan, and project schedule

• Develop policies and procedures to support the achievement of the project objectives

• Assist with writing of customer reports and distribution to the appropriate personnel

• Define project baselines

• Track project progress

• Project status reporting

RANDOLPH W. EVANS M.D., HOUSTON, TX: JUNE 2002-DECEMBER 2004 MEDICAL OFFICE MANAGER

• Develop and maintain financial ledger for approximately $500,000 in revenue annually

• Lead implementation of new practice management software

• Disseminate medical and billing records to insurance companies and legal entities for insurance coverage and ongoing litigation as Custodian of Medical Records

• Interview prospective employees

• Use a patient database to maintain patient demographics and efficient scheduling

• Implemented a program of job-based, orientation, training, and ongoing evaluation for all employees

• Manage all employee files and records

• Promote the implementation of positive customer relations by the employees and physicians

• Monitor the adequate function of equipment and patient care equipment through contracted services and follow-up on repairs

• Ensure compliance with government regulatory agencies and accrediting bodies

• Establish pricing for procedures based on cost analysis and local market standards

• Adhere to the policies of EEO, Disability Services, OS&H and

• Quality Improvement in all work practices

EDUCATION

University of Houston, Houston, TX Bachelor of Science; Major: Psychology, Minor: Biology Certified Fitness Therapist

Certified Crossfit Trainer

Software Proficiency Microsoft: Office, Outlook, Project, Word, CRM, Visio, Excel, PowerPoint; ACT, QuickBooks, Quicken, Adobe, Adobe Illustrator, Adobe Distiller, SIP, FreshBooks and MediSoft References

Kristina Korenek, 817-***-****, ******@*******.*** Gale Yocom, 214-***-****, 6006 Rose Grove Ct, Dallas TX 75248 Jeff Shipley, 281-***-****, ****************@*****.***

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