John R. Jennings

**** ** ****** ** **** St Lucie Florida, 34953 n Cell Phone number (561)389-5228n E-mail: acs2h3@r.postjobfree.com

Technical background

As a Professional, my technical knowledge spans a wide range of computer equipment, DEC, Hewlett Packard, Dell and other types of equipment over the years. Operating system I’ve learned and used are Dec VMS, MS DOS to Windows 8.1. My goal has been and always been to learn, new hardware, software, in the field of technology.

Professional experience:

Hewlett Packard West palm Beach, Fl 2007 to 2015

Customer Engineer

Provide support at customer sites for downed or installation of HP computer equipment.

Trained on Design Jet and latex printers

Update laptop and PC Bios and printer Firmware when required.

Work on HP design Jet and Latex Design Jet Series

HP Proliant server’s products hardware and firmware running Diagnostic.

Provide onsite support by phone for Cisco remote support. Moving the configuration file on switches and broken routers, assuring data integrity/accessibility.

Design Strategy NYC, NY 2007 to 2007

Customer Engineer

Resided at Bear Stearns; Installing, troubleshooting and repairing PC computer/laptop hardware, software and peripherals.

HP printers, Digital Senders and Techtronic printers

Installed and configured computer workstations and configured laptops for VPN and docking station connections on LAN.

Help in moves of bank employee or group of employee’s pc from one location or building to another.

Provided desktop support for clients using XP.

Red-Data, Jupiter, Florida 2006 to 2007

IT/Computer Technician

Traveled to homes and business to install and troubleshoot E-mail problems with Outlook and Outlook express along with networks.

Configure, and install small business and file server; along with print servers.

Provided support for clients using Vista, XP, 2000 professional and windows 98SE.

Installed cat5 cabling for network and installing Grounds for T1 equipment.

J & S Technology Inc. 2005 to 2006

IT/computer technician consultant

Data recovery from disk drives, cd-roms and floppies.

Backup data and Installed windows operating systems, removal of spy ware, viruses.

Instructed user on basic computer, Microsoft software and internet use.

Configure, and install small business and file server; along with print servers.

Traveled to homes and business to install and troubleshoot E-mail problems with Outlook and Outlook express along with networks, dhcp, TCP/IP problems.

Admin. 2003 small business server and fixed E-mail problems with Outlook and Outlook express along with.

Repaired a verity of laserjet, inkjet and dot matrix printers, fax machines and repaired PCs and laptops.

Education

Compaq March, 2003

Certificate of completion

Server –Configuration, Diagnostic and Installation

DEC October, 1988

Certificate of completion

Vax 86XX Architecture, Installation, configuration and Diagnostic

Dec Cluster April to May, 1989

Vax Cluster Architecture, Installation, diagnostics and Configuration

Certificate of completion

Suffolk County Community College September, 1986 to May, 1987

Courses Computer science

Suburban Technical June, 1981 to February, 1982

Computer and Basic electronic

Certificate of completion

Certifications

MCDST- Microsoft Certified Desktop Support Technician

MCP – Microsoft Certified Professional - in windows 2000 and XP professional

CompTIA A+

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