Project Manager
Resume:
Erin Shinn
Anacortes, WA *****
acs29f@r.postjobfree.com
Objective
My family and I recently moved to Anacortes. I’m an extremely hardworking, dedicated, and open minded individual who has always exceeded expectations regardless of where I have worked. I have a strong background in project management and customer service. I’m confident and outgoing and I communicate well with others. Throughout my professional career I have demonstrated problem solving and conflict resolution that both benefit the company and our clients. I have developed excellent communication skills with individuals of all backgrounds and enjoy extending a helping hand and sharing knowledge with others. I am looking for employment that will use and appreciate my skills, background, excellent work ethic, and will further my professional development.
Education
Portland State University
Social Science, BS 2013
Work Experience:
Portland‘s Vital Signs
2303 NW 23rd Ave
Portland, OR 97210
www.pvsinstore.com
Project Manager 2009 – 2013
Job Requirements
Large format printing and custom retail display manufacturing
Worked with clients to understand their needs and formulated a plan to achieve desired outcomes
Provided estimates for existing and new clientele
Meeting and managing client expectations
Monitored and reported on project status to all stakeholders
Planned projects in order to meet timelines and budget with sales and operations
Purchased all necessary assets and materials
Managed production, installation, and shipment of each campaign
Provided customer service and conflict resolution
Skills
Purchasing
Sourcing
Excellent written and oral communication skills
Proficient with Microsoft Office, Cyrious (Printing and Graphic ERP software), Salesforce CRM software, Adobe
Self-motivated and educated about new materials and processes in order to compete in a fast changing industry
Extreme attention to detail
Worked well under pressure to deliver finished products on time especially with high pressure clientele
Cross manage multiple projects
Managed and increased sales for large in house clients (Nike, Keen, Adidas)
Customer Service Representative 2008
Assisted sales team with all facets of sales and production
Purchasing
Researched and investigated new materials and options for clients
Created estimates and work orders
Prepared final invoices and assisted with billing
Provided customer service and conflict resolution
Assisted sales team to manage new accounts and further develop relationships with clients
Production & Installation 2008
Fabrication, finishing, and fulfillment of intricate display’s and fixtures
Instillation of graphics and displays
Forklift certified
Smart Wireless
5035 SE Mcloughlin Blvd
Portland, OR 97202
www.smartwirelss.com
Retail Systems Auditor 2004 – 2006
Job Requirements
Inventory accountability and control for over 36 retail locations
Retail store audits of each store’s inventory, 4 audits/store/quarter
Point of sales adjustments (Cellsell and GERS)
Research and resolution of lost or stolen merchandise
Store manager and new hire training
Led and assisted in training of basic and advanced point of sale training
Additional job functions included updating merchandise with current promotions and events at retail locations in combination with store audits
Helped calculate monthly commissions for employee’s
Assisted and resolved commission questions and errors
Store Manager 2002-2004
Retail Sales
Customer Service
Meeting monthly sales objectives
Inventory
New hire training
Sales Representative 1999 – 2001
Retail Sales
Customer Service
References
Wilson Lynn
Production Manager, Portland’s Vital Signs
acs29f@r.postjobfree.com
Beth Wills
Senior Sales Associate, Portland’s Vital Signs
acs29f@r.postjobfree.com
Nick Olson
Owner, Portland’s Vital Signs
acs29f@r.postjobfree.com
Emily Vedaa
Global Customs Specialist II, Columbia Sportswear
acs29f@r.postjobfree.com
Chris Robinson
Vice President Sales, Smart Wireless
acs29f@r.postjobfree.com
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