Customer Service Sales

Abdulmuiz Adeleke Onigbanjo

***** ****** ***** **., *******, FL 32826

M: 407-***-****• acs29c@r.postjobfree.com

Executive Highlights

Excellent written and verbal communication skills.

Expert in identifying the client/user needs and providing the business solutions.

Proven abilities in reducing costs, improving quality and delivering projects within scope.

Customer focused, highly organized self-starter with excellent customer service and problem solving skills.

Able to organize, improve efficiency and productivity through automation and process improvement.

Able to work under tight deadlines, prioritizing the business requirements, multitasking, strong leadership and technical skills, and communicate effectively both orally and in writing.

Strong interpersonal skills and the ability to work in team environments and client-facing situations.

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TECHNICAL SKILLS

Operating Systems: Windows 95/98/NT/2000/03/XP

Business Modeling Tools: MS Visio, MS PowerPoint

Documentation Tools: MS Word, MS Excel,

Professional Experience & Achievements

One Loan Place, Tallahassee, FL July 2014-2015

Team Leader/ Sr. Loan Representative

Worked directly with sales manager to ensure company growth and profit margins. Supervised and developed 30 employees, coached employees towards improved performance, communicated goals and performance standards to employees. Recognize and resolve quality issues through corrective action plans.

Ojo Associates Accountant Firm, Tallahassee, FL June 2013- 2014

Accountant Assistant

Perform basic book keeping activities, working with sales and purchase ledgers and running calculations to ensure that records and payments are correct.

Mobile Solutions, Providence RI January 2006- 2007

Customer Service/Sales

Provided direct mobile phone and accessory sales, at a high traffic mall location. Provided excellent customer service by delivering accurate information regarding mobile phones products and services to each customer.

Florida Department of Revenue, Tallahassee, FL June 2004 – 2005

Clerk Specialist (OPS)

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Education & Certifications

UNIVERSITY OF CENTRAL FLORIDA, Orlando, FL

Bachelor of Science in Business Administration, Management

TALLAHASSEE COMMUNITY COLLEGE, Tallahassee, FL

Associates of Arts Degree

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