Customer Service Data Entry

HARRISON FAIR

**** ********** ***** *******, ** 30345 678-***-**** ************@*****.***

OBJECTIVE

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the corporate goals.

SKILLS

Honest, trustworthy and punctual • Deadline Driven • Skilled problem solver

Schedule flexibility • Retail sales experience • Natural leader

Customer relations • Organizational skills • Data entry/ accuracy

Microsoft Word • Excel Spreadsheet • Powerpoint

EXPERIENCE

February 2014- Present

Intern, Nease, Lagana, Eden & Culley, Inc.

File management and document retrieval

Developed training manual for office use in learning paperless document database (DocStar)

Quality Control to ensure that data entry was input correctly

Trained other interns on data entry, file prep, and how to use the client database: smart office, and how to use the paperless software: DocStar

Worked with smart office, DocStar, Excel, Microsoft Word, and Powerpiont

June 2012- August 2013

Cashier/ Food Prep, Taco Bell

Took Customer orders, prepared customer orders and prepared food for later shifts

Handled money transactions and insured no money was lost or stolen during a shift

Listened to and resolved customer complaints

Maintained restaurants high standards in sanitation and safety

August 2009- August 2011

Waiter, Waffle House Inc.

Took Customer orders, prepared customer orders and prepared food for later shifts

Handled money transactions and insured no money was lost or stolen during a shift

Listened to and resolved customer complaints

Maintained restaurants high standards in sanitation and safety

8/2011- 5/2015

Georgia State University- Atlanta, GA

Earned 80 credits; concentration in Criminal Justice studies

2011

High School Diploma, Lakeside High School

EDUCATION

VOLUNTEER EXPERIENCE

• Sunday School Teacher

For grades 6th- 7th at St. Bede’s Episcopal Church

• Youth Activities Volunteer

For grades 6th- 12th at St. Bede’s Episcopal Church

• Food preparation for the homeless

St. Bede’s Episcopal Church and Emmaus House

• Hurricane Katrina relief work

Pearlington, Mississippi

8/2011- 5/2015

Georgia State University- Atlanta, GA

Earned 80 credits; concentration in Criminal Justice studies

2011

High School Diploma, Lakeside High School

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