Customer service rep
Resume:
Sakikiya C. Scales
Gadsden, AL, *5901
Home: 256-***-****
*********@*****.***
Objective:
Seeking a position with a company, that will allow my
skills and experience to assist their productivity.
Experience:
Per Mar Security Services - West Allis, WI
Special Events Staff - 03/2014 to Present
-Maintained a safe and secure environment for customers and employees
-Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
Family Tax Service - Milwaukee, WI
Lead Tax Preparer - 12/2008 to Present (Ongoing (Seasonal))
-Prepared and filed individual federal, state, and homestead returns
-Filed amended and adjusted returns
-Provided tax return calculations
Hilton Garden Inn/Milwaukee Park Place- Milwaukee, WI
Housekeeper- 09/2014 to 12/2014
-Obtained a list of vacant rooms to be cleaned, and a list of prospective check-outs and stay-over's.
-advised manager, desk clerk and admitting personnel of rooms ready for occupancy.
-executed daily operations of, making beds, cleaning sinks, tubs, and toilets, dusting and vacuuming floors.
Milwaukee Journal Sentinel - Milwaukee, WI
Production Staff - 09/2013 to 01/2014
-Load papers(ads) into inserter machine
-monitor and sort bundles on the stacker machine
-load carts into cart loader machine, to be loaded with bundles of newspaper
-Place label on loaded carts & move them designated aisle for shipment
-load newspaper bundles onto skid to be wrapped for shipment
-clean work area as needed to maintain safety
AVON - Milwaukee, WI
Independent Sales Representative - 08/2012 to 06/2013
-Promote and sale AVON products
-Provide sales tools such as brochures and samples to potential customers
-Provide advice & opinions about products/merchandise
-Recruit Representatives
Wal-Mart - Germantown, WI
Sales Associate - 03/2011 to 10/2011
-quoted prices and organized products according to price range of item sold.
-greeted customers on sales floor and ascertained make, type and
quality of merchandise desired.
-Stocked shelves with needed products
-answered customers' questions about products, prices, availability
and product uses.
Universal Graphics, Inc. - Milwaukee, WI
Graphic Designer/ Administrative Assistant - 09/2010 to 11/2010
-Provided designs for business cards, flyers, banners, etc.
-Scouted out potential employees for the business via internet.
-Answered customers' questions about prices, quality, quantity and product uses.
Vector Marketing - Sheboygan / Milwaukee, WI
Customer Service Rep. - 06/2009 to 08/2009
-demonstrated Cutco cutlery products.
-promoted sales and prepared demonstrations.
-held presentations at potential product buyers homes.
Super 8 Motel - Glendale, WI
Housekeeper - 6/2008 to 7/2008
- Obtained a list of vacant rooms to be cleaned, and a list of prospective check-outs and stay-over's.
-advised manager, desk clerk and admitting personnel of rooms ready for occupancy.
-executed daily operations of, making beds, cleaning sinks, tubs, and toilets, dusting and vacuuming floors.
Sears - Greendale, WI
Women's Merchandise & Customer Assistant - 9/2007 to 11/2007
-quoted prices and organized clothing according to price range of garment sold.
-Sold women's clothing and accessories
-greeted customers on sales floor and ascertained make, type and quality of merchandise desired.
-displayed merchandise and suggested selections that would meet customer's needs.
-advised customers on current fashions and coordinating accessories.
Children's Trinity Child Development Center - Milwaukee, WI
Child Care Teacher - 6/2007 to 8/2007
-maintained a clean and sanitized play area for the children.
-observed and monitored children's play activities.
-sanitized toys and play equipment.
-kept records on individual children, including daily observations and
information about activities, meals served, and medications
administered.
-organized and participate in recreational activities, such as games.
Hatch Staffing - Milwaukee, WI
Package Handler - 9/2006 to 9/2006
-loaded and unloaded packages on and off trucks.
-unloaded packages from trucks onto a pulley machine, to be separated and reloaded.
-sorted and stack packages to be loaded onto trucks.
-operated a pulley machine to move packages to truck.
Sears - Brookfield, WI
Footwear Merchandise & Customer Assistant - 10/2005 to 12/2005
-sold footwear such as shoes, boots, overshoes and slippers.
-talked with customers on sales floor and by phone.
-structured and maintained a clean and presentable work environment.
-answered customers' questions about products, prices, availability,
and product uses.
-kept inventory of products sold and received.
Education:
YWCA - Milwaukee, WI
G.E.D 2008
Kaplan University Online - Milwaukee, WI
Bachelors of Science in Information Technology 2009
ITT Technical Institute - Greenfield, WI
Associates in Software Development 2010
International Academy of Design & Technology Online - Milwaukee, WI
Associates of Science in Information Technology 2011
Strayer University - Milwaukee, WI
Associates in Information Technology 2013
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