Customer Service Manager

CHRISTIAN RYAN A. LUBATON

BLOCK **, LOT **, POUND ST. NORTHFAIRVIEW Q.C Contact #:+639********* or +601*-***-****

Email Address: acs1kk@r.postjobfree.com

PERSONAL BACKGROUND:

Date of Birth : May 15, 1986

Place of Birth : Davao City, Philippines 8000

Age : 29 years old

Civil Status : Single

Religion : Roman Catholic

Height : 5 feet 5 inches

Weight : 170 lbs.

Sex : Male

Fathers Name : Zaldy Lubaton

Occupation : Businessman

Mothers Name : Celina Lubaton

Occupation : Housewife

Language/Dialect : English, Tagalog and Bisaya

Nationality : Filipino

Career Objectives:

To seek a job in a reputable company, that will develop me in full potential to enhance my skills and to prepare me for future career opportunities. And to be able to establish my ambitions in life.

Skills:

Flairing, Bartending, Food and Beverage Service, Captain Waiter, Guest Service Assistant, Housekeeping Supervisor, Operation Supervisor, Sales Representative & Computer Literate.

EDUCATIONAL BACKGROUND:

Intermediate : Magallanes Elementary School 1997-1998

Magallanes St, Davao City

Secondary : Brokenshire Science High School 2002-2003

Madapo Hills, Davao City

College : University of Mindanao 2007-2008

Matina Campus, Davao City

Course : Bachelor of Science in Hotel and Restaurant Management

Major : Hotel Management

WORKING EXPERIENCES:

Apo View Hotel ( January 2007 – June 2007 )

Waiter

150 J. Camus Street, Davao City

Philippines

FM & A Suites ( July 2007 - January 2008 )

Room Attendant

Artiaga St., Davao City, Philippines

Avillion Port Dickson Hotel and Resort Malaysia

Front Office Guest Service Assistant ( November 2008 - May 2009 )

Food and Beverage Captain Waiter ( June - December 2009 )

Housekeeping Room Attendant ( January – December 2010 )

Housekeeping Supervisor ( January 2011 – April 2013 )

Port Dickson Malaysia

University of Immaculate Conception ( June – November 2013 )

Operation Supervisor for Housekeeping and Maintenance Dept.

Bajada, Davao City, Phillipines

Intercontinental Hotel Kuala Lumpur ( 2014 – 2016 )

Housekeeping Supervisor And Training Supervisor

165 Jalan Ampang, 50450

Kuala Lumpur, Malaysia

SEMINARS ATTENDED:

The learning Lab Training and Consultancy on Food and Beverage Service

Handling Food Safety

Fine Dining Exposure and Seminar on Food and Beverage Service

PROTEK Aspect of Safety ( Avillion Port Dickson Malaysia )

I- Clean Training ( Intercontinental Hotel Kuala Lumpur )

Craft Training Certification ( CTC ) ( Intercontinental Hotel Kuala Lumpur )

RECOGNITION AND ACHIEVEMENTS:

4th Honor ( 4th Year College )

University of Mindanao

March 14, 2008

Certificate of Appreciation

2010 & 2012 Winner Malaysia Luxury Boutique Hotel

Avillion Port Dickson Hotel and Resort Malaysia

Certificate of Aprreciation

In Completing the Industrial Training and Services

Front Office, Kitchen, Food and Beverage Service and Housekeeping Department in Avillion Port Dickson Malaysia

From 2008 – 2012

Certificate of Appreciation

In Recognition of Service Excellence during Presidential Visit of H.E. Benigno Aquino III April and November 2015

CHARACTER REFERENCES:

Mr. JoJo Andaya Macaraeg Operation Manager

Avillion Private Collection

Kuala Lumpur Malaysia

Contact #: +601********

Mr. Darwin Laban Customer Service Representative

Teleperformance Center Davao City

Philippines

Contact #: +639*********

Ms. Ahmie Ayo Operation Manager

AMS Manpower Services

Rockwell Center Makati City,

Philippines

Contact #: +639*********

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