Management Quality
Resume:
************@*****.***
Terry Hirst
Objective
To secure a challenging manufacturing/quality engineering management or operations/business management position where leadership and strong communication skills will have an impact on profitability, productivity, and market share.
Experience
08/2013 – Present Martin Engineering (Vibration Value Stream) Peru, IL
Manufacturing Manager
Lead execution of the Quality Management System throughout all levels of the Martin Engineering Peru Facility production system. Ensure compliance with established procedural and technical requirements to enhance the effectiveness of the quality management system.
Manage all areas of operations to produce products and direct activities so that approved products are manufactured on schedule within quality and cost standards. Results show increased outputs with minimal increase in resources required.
Promote APQP and Lean principles to create a safe and efficient manufacturing execution process with a focus on continuous improvement and cost control. Implementation of visual management practices such as the visual production planning system, has resulted in better communication with increased efficiencies with predictable outcomes.
Manage operating activities and Supply Chain of the Martin Engineering vibration production facility. Implementation of the purchase order review process and better integration of supply chain with operations has resulted in better communication and improved supplier performance.
Drive culture change to instill focus on Lean Enterprise and Continuous Improvement objectives. By first promoting engagement followed by empowerment we have an engaged workforce that is involved in all aspects of the production execution process.
Manage capital expenditures and asset redeployment of operational and manufacturing functions. With a reduction of day to day operating cost we have lowered overhead and become more efficient in the way we consume resources. In regard to the move of vibration assets from Neponset to Peru, we executed a specific plan to reorganize current operations to allow smooth integration of production lines moved from Neponset to Peru.
Manage employee resources including recruitment of qualified personnel and performance management of existing staff. Extensive cross training has allowed us to develop an agile work staff capable of completing many tasks. Our recent hire was the result of encouraging the current team to recruit and recommend potential team members. This allowed us to hire a very capable employee who was not at the time looking to change jobs and was recommended by a current employee.
Initiate and support safety procedures which comply with OSHA requirements. Implementation of the safety action item list to capture and confirm completion of identified potential risk has resulted in a safer workplace. Implementation of posted safety alerts helps to increase awareness of potential work hazards.
Establish individual team goals which align with company business strategies and objectives. Metrics have been developed and posted that allow team members to better understand objectives and how we are doing relative to those goals.
Contribute to the execution and planning for the management of the Vibration Value Stream team. My role in the integration of work cells in Peru, moved from Neponset, was key in regard to develop and plans of strategy required to organize and configure the facility to accept work cells being relocated. Initiatives such as inventory management have paved the way to provide for increased shipments through improved efficiencies and making available floor space required to complete the moves.
04/2010 – 04/2013 JMTC (Department of Defense) at Rock Island Arsenal, Rock Island, IL
Quality Assurance Specialist – GS-12S3
Lead execution of the Quality Management System throughout all levels of the Arsenal production system. Ensure compliance with established procedural and technical requirements to enhance the effectiveness of the JMTC quality management system.
Develop evaluation plans for assigned mission items based on production processes, product technical requirements, and historical information. Apply a comprehensive knowledge of products/processes and Quality Assurance methodologies to implement a production monitoring system that emphasizes defect prevention.
Serve as POC with higher headquarters and customers on quality assurance issues concerning the Quality Management System. Interface with customers for the purpose of evaluating, correcting, and improving customer service. Maintain contact with government agencies and private industry to remain abreast of the latest quality policies and techniques for production surveillance.
Promote and apply APQP methodologies to improve customer response and cost control. Identify risk and create sustainable actions to mitigate. Implement tools such as FMEA and process control plans to help identify risk and target effective actions.
Lead assessments of all aspects of the organization including machining, assembly, finishing, welding, heat treat, foundry, NDT, material handling, contracting, resource management, supply chain, process development, product management, and engineering.
Lead financial impact studies in regard to the new product development process. Identify root cause in regard to schedule delays and/or cost over runs. Brief findings to senior management with action plans and schedules for completion.
Act as POC with potential customers to complete supplier quality audits. Brief results to senior management with reaction plans to satisfy issues identified.
Act as SME in regard to ISO Q9001-2008 requirements and assist external auditor during surveillance and/or recertification visits. Brief senior management on required actions.
Analyze and present quality data monthly to senior management utilizing statistical techniques and problem solving methods to determine deficiency cause and required corrective actions. Apply knowledge and experience to bring innovation and drive change.
Participate in the development of the JMTC industrial training plan.
Develop and implement JMTC wide preventive action programs working directly with all layers of leadership from the Commander to floor supervisors. Layered Process Audits implemented to evaluate the effectiveness of both manufacturing and administrative processes. Functional check sheets developed to collect data and measure adherence to established metrics. Corrective actions tracked for effectiveness and sustainability. At full implementation 750 audits per month conducted with monthly briefing to senior management. Program recognized as a “Best Practice” by higher command.
02/2009 – 04/2010 HRU Technical Resources at Rock Island Arsenal, Rock Island, IL
Quality Specialist - Process Surveillance Auditor
Lead audits of the Quality Management System to ensure compliance with established procedural and technical requirements. Apply APQP methods to enhance effectiveness of the Quality Management System. Create finding reports for distribution to initiate root cause analysis. Analyze and present quality data to senior management utilizing statistical techniques and problem solving methods.
Lead evaluations using an in-depth knowledge of quality assurance policies, process monitoring techniques, and product technical requirements for the purpose of defect prevention.
1987–2009 Ingersoll-Rand LCN Division Princeton, IL
Advanced Process/Manufacturing Engineer
Support all aspects of the manufacturing process including machining, assembly, powder coat finish, pack, and ship. Act as a change agent to drive company objectives to the manufacturing floor. Use of APQP tools including SPC, GR&R, FMEA, PPAP for both internal process and supplier compliance.
Acquire and analyze base data to conduct capacity planning and production scheduling. Coordinate with suppliers to ensure production goals are achieved and customer requirements are met. Provide accurate base data to identify MRP parameters resulting in accurate scheduling and planning.
Conduct supplier quality audits. Measure process capability and develop control plans both internally and externally to identify risk and establish mitigation plans.
Acquire capital equipment including identification and justification of need, negotiation of final cost and delivery schedules. Identify perishable tooling needs and establish inventory levels.
Lead Engineer for all CNC operations within facility including process development and training. Identify, acquire, implement, and monitor capability/capacity to aid business planning.
Lead multiple LEAN ACP, TPM, and Six Sigma Workshops. Six Sigma Black belt certified completing corporate training module. Conduct Risk Management to identify potential failures and develop plans to both mitigate and eliminate the risk.
Manage multiple $300k+ capital projects concept through implementation. Maintain responsibility for budget and manage resources to achieve timeline requirements. Identify and mitigate risk to prevent cost over runs or schedule delays.
Supervisory role over a production staff of 8 or more people. Manage work hours and product flow through cell including scheduling, inventory control, and identification of needs to meet customer requirements.
Lead multiple New Product Development teams representing manufacturing during the new product development process. Multiple new products launched concept through implementation. Provide leadership and direction, championing departmental and cross-functional engineering initiatives.
Team Member of Ingersoll Rand’s 40 Turns initiative at LCN to develop a total manufacturing system that eliminates non-value added work and reduces inventory required to maintain daily production schedules. As a result of the project LCN achieved the corporate goal of 40 inventory turns per year.
Work with all aspects of the manufacturing process to implement new product introductions, engineering change requests, and maintain daily production requirements.
1982-1986 Caterpillar Tractor Company Peoria, IL
Machinist Apprentice
Company sponsored apprentice program.
Attend classroom training sessions.
Operate various machine tools.
Execute various foundry operations.
Execute general manufacturing related actions such as machine setup, blue print reading, interpretation of GD&T, operation of various measuring equipment.
Education
2007- 2012 St. Ambrose University Davenport, IA
BAMT Bachelor of Applied Management Technology 3.97 GPA.
1986–1988 Illinois Valley Community College Oglesby, IL
A.A.S. Engineering Design Technology (Manufacturing) 3.4 GPA.
Additional:
Training - Six Sigma Black Belt corporate training with Ingersoll Rand.
Certified Acquisition Professional Level II (PQM) Dept. of Army
Illinois Valley Community College Advisory Board Member (Manufacturing Program)
Certified CPR and First Aid.
Illinois High School Association Sports Official for 30+ years.
Administrator of community youth sports programs.
Proficient with Microsoft Office
Minitab
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