Customer Service Representative
Resume:
Shéla J. Lawton
Durham, NC *****
acs174@r.postjobfree.com
Experience:
Woodward Elementary School, Atlanta, GA July 2015-Sep 2015
Pre-Kindergarten Teacher
●Designed an effective room arrangement that supported the goals and developmental level of the children in the classroom
●Provided a full range of social development with various learning activities by planning and organizing lesson plans and learning centers according to Georgia’s Bright From the Start: Department of Early Care and Learning program
●Developed outstanding partnerships with parents, coworkers, and supervisors through collaboration, providing verbal / written reports, and coordinating parent-teacher conferences
Campus Recreation, Chapel Hill, NC Aug 2013-May 2014
Operations Ambassador
●Set a concerned, yet friendly and secured environment for patrons
●Maintained cleanliness and organization of gymnasium
●Regulated the circulation of equipment room items
●Oversaw clubs and physical education classes using rooms within the gymnasium
Harris Teeter, Durham, NC Sep 2011-July 2012
Cashier
●Friendly interaction with guests
●Delivered items to guests quickly and organized
●Supported store sales process by identifying and relaying guest needs to the appropriate customer service representative
Aspen Creek Restaurant, Fayetteville, NC Sep 2010-July 2011
Hostess
●Oversees front lobby and guest interaction
●Provided a calm, friendly, and organized method of handling incoming guests
●Supported front house staff by helping with duties in my free time
Education:
The University of North Carolina at Chapel Hill, Chapel Hill, NC
B.A. Psychology
Graduation: May 2015
Cross Creek Early College, Fayetteville, NC
H.S. Diploma
Graduation: May 2011, Honors
Skills:
Microsoft Office, Evolving Technologies (iPad, etc), Leadership and Cooperative Roles
Typing Speed: 65 wpm
References:
Melanie Pearch
Supervisor
acs174@r.postjobfree.com
Prince Leboo
Human Resources
acs174@r.postjobfree.com
Arada Malekian
Teaching Assistant
acs174@r.postjobfree.com
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