Tiffany Masters

Production Staff - Kellogg

Byesville, OH 43723

acs12z@r.postjobfree.com - 740-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Production Staff

Kellogg - May 2015 to Present

Job Responsibilities: Act as a liaison between production staff and management regarding quantitative production, safety issues, payroll concerns, vacation requests, line assignment. Processes short and long term disability claims for payroll coding, creates one page lessons for change in business or safety issues, interprets payroll reconciliation for budgeting, corrects weekly reports for errors in timekeeping, communicates issues to HR or direct supervisors as needed, retains strict confidentiality over company requests, completes general office work, such as filing, both paper and electronic, computer processing of spreadsheets and data interpretation, mail requests, writes reports for staff as needed, liaison between training staff and production staff, assists production with training issues, maintains brand loyalty and public professionalism. Front Desk Receptionist

Hampton Inn - Cambridge, OH - August 2013 to Present Responsibilities

Exceptional customer service, cash handling, telephone reservations, cancelations, office filing, bookkeeping, breakfast preparation, communication with housekeeping and management for exceeding customer expectations, night auditing, guest check outs, online learning completion, training new employees Accomplishments

worked all three shifts on a regular basis, completed CPR training, senior employee at busy location, able to train new employees on any shift.

Skills Used

Exceptional customer service, expedient and efficient computer skills, accurate cash handling, organization and audit expertise

Personal banker, Teller Supervisor, Job Responsibilities US Bank - January 2014 to May 2015

Scheduling, interviewing and hiring, disciplinary action, teller onboard training and coaching, recording of sales goals, processing daily transactions, community service representative, virtual community service ambassador, inventory control including budgeting and ordering, create and administer performance reviews, cash handling, money ordering and vault maintenance, research teller discrepancies, resolve customer issues, create, write and report and findings of misuse of job access, ethical concerns or confidentiality, continually train on federal regulatory changes, manage all components of branch staff including vacation requests, time off, safety issues, assigning job responsibilities, oversee cross-training, auditing paperwork and bookkeeping, ensure retention and confidentiality of paperwork and business activity is being followed, act as a mediator between branch management and teller staff.

Safety Coordinator

AMG Vanadium - Cambridge, OH - March 2013 to August 2013 Safety Department Support, Job Responsibilities: Support for online systems usage for training department, maintenance and safety, co-audit for OSHA standards and regulations, supply work orders and requisitions to production staff and outside business contacts, mediate union / management concerns through joint safety committee, document management of job safety analyses programs, manage numerous Excel spreadsheets for environmental and safety departments, back-up to the administrative assistant, scheduling meetings, filing for direct reports.

Personal banker

PNC Bank - March 2007 to April 2012

Job Responsibilities: Scheduling, interviewing and hiring, disciplinary action, teller onboard training and coaching, recording of sales goals, processing daily transactions, community service representative, performance reviews, cash handling, money ordering, research teller discrepancies, resolve customer issues, manage all components of branch staff, act as a mediator between branch management and teller staff, lead staff meetings, responsible for branch compliance and safety regarding new and existing federal regulations, account maintenance and applications, audit responsibilities including cross-training of staff, maintain and develop consumer and business relationships.

EDUCATION

BA in English

Ohio Dominican University

1999 to 2003

Diploma

Meadowbrook High School

1994 to 1998

ADDITIONAL INFORMATION

Skills:

Microsoft Office Proficiency

60 wpm typing

Financial Planning / Budgeting

Oral & Written Communication

Research & Rhetoric

Notary Public

CPR Certification

Contact this candidate