Sales Manager
Resume:
Michelle D. Pruett
Alton, Illinois 62002
D.O.B. 10/24/1970
acs0jx@r.postjobfree.com
RELIABLE, FRIENDLY, HARD WORKER, WHO LEARNS AND MASTERS NEW CONCEPTS AND SKILLS QUICKLY. PASSIONATE ABOUT HELPING CUSTOMERS AND CREATING A SATISFYING EXPERIENCE. WORKS WELL ALONE OR WITH A TEAM. STRONG LEADERSHIP AND INTERPERSONAL SKILLS.
PROFESSIONAL EXPERIENCE
Prestige Management -Sales Manager 618-***-****
July 2015-Present
Conducted Cold Calls To Insurance Agents and Financial Planners in All 50 States.
Top in Sales for the Majority of the Time in my Dept.
Consistently Sell at Least One List Per Day.
Responsible for All Customer Service, Troubleshooting, and Problem Solving..
Responsible for Customer Data Entry and Ensuring That All Customer Forms are Correct via Excel and Paper Forms.
Communicate with Clients/Customers via Phone, Email, and Fax.
Responsible for Securing Credit Card Payments for All Dept. Sales.
Attend All Meetings and Training Sessions.
McDonald’s Restaurant-Crew 618-***-****
October 2013-Present
Provided production direction to team members in a clear and concise way.
Set an example for team members by working hard to implement shift plan and ensure swift and smooth production.
Delegated in a way that encouraged team to work together during shift to ensure the restaurant operates to company standards.
Demonstrated patience and a positive attitude with team.
Motivated team members to exceed customer expectations with food and friendly service in clean surroundings.
Worked with team to act on customer feedback and resolve customer complaints in a timely, friendly and professional manner.
Directed, trained and motivated team members during shift on each of the workstations.
Complied with compliance of government regulations, Market Policy, food safety, operational policies and procedures relating to all activities in the restaurant during the shift.
Took initiative to immediately report violations of safety, sanitation or security policies to restaurant management and perform short-term solutions.
Motivated team members to comply with loss control procedures and to maintain a safe and secure environment for customers and other team members.
BootLeg Boogie Band 618-***-****
March 2015-Present
Inventory and Ordering of merchandise
Prepare merchandise for purchase.
Ticket, arrange, and display merchandise to promote sales.
Compute sales prices, total purchases, and process cash or credit payment.
Answer Questions regarding the band and its merchandise.
Maintain Facebook page, website, and all promotional materials.
Supervision of merchandise sales staff.
Cold calls for fundraising and booking shows.
Creation and Execution of contracts and riders.
Prepare sales slips or sales contracts.
Answer fan/customer phone calls and emails and ascertain what each fan/customer wants or needs.
Schnuck’s Godfrey-Cashier/Demo Sales 618-***-****
October 2013-October 2014
Top in Demo Sales 10 Months out of 12
Greet customers and ascertain what each customer wants or needs.
Describe merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise. .
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Prepare merchandise for purchase.
Ticket, arrange and display merchandise to promote sales.
Clean shelves, counters, and tables.
Bag or package purchases.
Greet and assist customers with purchases.
Work on special projects alone or with a team.
Shelly’s Sweet Shop-Owner 618-***-****
July 2011-October 2013
Greet customers and ascertain what each customer wants or needs.
Describe merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Prepare merchandise for purchase.
Ticket, arrange and display merchandise to promote sales.
Clean shelves, counters, and tables.
Bag or package purchases.
Greet and assist customers with purchases.
Work on special projects alone or with a team.
Head Baker
Head decorator
Industrial Process and Sensor-Office Manager 618-***-****
February 2010-July 2011
Answer customer phone calls and emails and ascertain what each customer wants or needs.
Describe merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Prepare merchandise for purchase and shipping or pick-up.
Clean shelves, counters, and tables.
Package purchases.
Greet and assist customers with purchases.
Work on special projects alone or with a team.
Paid all office bills. .Handled all bill collection. Handled all Data Entry.
Microsoft Word
Peachtree
Microsoft Excel
Quickbooks
Answer Midwest-Telephone Operator 618-***-****
October 2009-February 2010
Answered multi-phone line calls.
Executed outbound calls.
Recorded messages through computer.
Typed over 40 WPM.
Trained new employees.
Assisted over 200 customers by phone per day.
Extremely high-paced work environment.
Parent/Teacher Tools-Manager 618-***-****
May 2007-June 2009 (6 weeks of summer 2010)
Greet customers and ascertain what each customer wants or needs.
Describe merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Prepare merchandise for purchase.
Ticket, arrange and display merchandise to promote sales.
Clean shelves, counters, and tables.
Bag or package purchases.
Greet and assist customers with purchases.
Work on special projects alone or with a team
House Cleaning Service-Housekeeper Self-employed
January 2007-February 2009
Robert Schmidt Costumes-Clerk/Manager 618-***-****
July 2006-October 2006
Greet customers and ascertain what each customer wants or needs.
Describe merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Prepare merchandise for purchase.
Ticket, arrange and display merchandise to promote sales.
Clean shelves, counters, and tables.
Bag or package purchases.
Greet and assist customers with purchases.
Work on special projects alone or with a team
Texarkana School District-Substitute Teacher 870-***-****
August 2005-June 2006
Provided instruction.
Managed the classroom environment.
Promoted student learning in the absence of the regular classroom teacher.
Encouraged students to keep them motivated.
L.A. Weight Loss-Counselor 618-***-****
July 2002-October 2002
Offered support, advice, and assistance
Had talks with the clients and decided what weight loss plan was best for them, according to their health and customs.
Answered any concerns they may have had and monitored them to make sure they remained focused and healthy.
Sold products to clients
Top in sales in my office all 3 months
Made cold sales call to bring in clientel.
Encouraged clients to keep them motivated.
Data Entry
Collected payments and handled deposits.
Answered phones and scheduled appointments.
Extremely High-paced work environment.
McDonald’s Restaurant-Shift Manager 501-***-****
May 2000-May 2002
Worked closing shift only.
Responsible for restaurant operations during assigned shifts, including closing restaurant only.
Provided production direction to team members in a clear and concise way.
Set an example for team members by working hard to implement shift plan and ensure swift and smooth production.
Delegated in a way that encouraged team to work together during shift to ensure the restaurant operates to company standards.
Demonstrated patience and a positive attitude with team.
Motivated team members to exceed customer expectations with food and friendly service in clean surroundings.
Worked with team to act on customer feedback and resolve customer complaints in a timely, friendly and professional manner.
Directed, trained and motivated team members during shift on each of the workstations.
Complied with compliance of government regulations, Market Policy, food safety, operational policies and procedures relating to all activities in the restaurant during the shift.
Took initiative to immediately report violations of safety, sanitation or security policies to restaurant management and perform short-term solutions.
Motivated team members to comply with loss control procedures and to maintain a safe and secure environment for customers and other team members.
Completed checklists and procedures for cash reporting, securing deposits, and scheduling during shift.
Maintained a strict inventory control of stock as well as ordering, stocking, and reports pertaining to inventory.
VOLUNTEER EXPERIENCE
House of Victory Church Food Pantry
Hillcrest Apartments Bingo Caller
Song Leader For Service at Glenhaven Assisted Living
Sing/Preach at Hillcrest Apartments Church Service
Various Fundraisers
PERSONAL REFERENCES
Pastors Timothy snd Lisa Naylor 8 Years 618-***-****
Brian Coleson 8 Years 618-***-****
Cindy and Tom Flynn 30 Years 618-***-****
Kathy Kingsbury 9 Years 618-***-****
Thank you so much for your consideration!
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