Angel Balbi

*** ******* ****** ***. *** New York City, NY 10002

(C) 646-371- 8013

Email: acs0fi@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Over eight years of experience working in the customer service industry

• Highly skilled in overseeing store operations and achieving set goals

• In depth knowledge of controlling store expenses to maximize profitability

• Excellent communication and organizational skills with the ability to multitask

WORK EXPERIENCE

La Cabania Restaurant Brooklyn, NY

Restaurant Manager 10/2008-2/2012

• Oversaw inventory control, ordering, food sanitation and quality control of food products

• Maintained excellent customer service by stressing "the customer comes first" in all weekly employee meetings

• Maintained cleanliness of restaurant exterior and interior; sweeping, mopping, and disposing of trash

• Loaded and unloaded food deliveries

• Worked varied shift schedules including lunch and dinner shifts, opening and closing the restaurant weekly.

Tejada Deli and Grocery Bronx, NY

Cashier/Stock Clerk 1/2004-6/2008

• Assisted customers with purchases, information and product selection

• Kept store shelves fully stocked, assisting in loading and unloading of grocery items

• Processed transactions quickly and efficiently while maintaining a balanced register

Walt Disney World Epcot Center Orlando, FL

Maintenance 09/2002-08/20003

• Participated in weekly team meetings to determine park area needs

• Maintained adequate cleaning supplies for facility and kept an accurate record

• Emptied trash cans, removed rubbish and prepared garbage for recycling

• Maintained bathrooms and replenished bathroom supplies

• Greeted and answered park visitors questions in a courteous and professional manner

EDUCATION

Cascades High School New York, NY

High School Diploma

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