Customer Service Representative
Resume:
Stephen C. Karbowski
North Branford, CT 06471
acs0ey@r.postjobfree.com
OBJECTIVE:
SKILLS:
EDUCATION:
EXPERIENCE:
A full time position where upward mobility and advancement is based on using my skills to achieve and exceed company goals
Team player with proven leadership experience
Highly motivated with extensive computer and customer support experience
Experience with Microsoft Office Suite
Bachelor of Science earned December 2003
Southern Connecticut State University, New Haven, CT
Major: Business Management
Honors: Dean’s List
UPS, Orange, CT 05/15 – 12/15
Package Delivery Driver
Made commercial and residential deliveries in New Haven area
Operated handheld computer
Organized truck before leaving plant
Completed route in a timely fashion
Best Buy, North Haven, CT 09/11 – 04/15
Sales Associate
Surpassed sales quotas for selling technology
throughout the store
Set up TVs and Home Theater equipment
Merchandised store before and after opening
Federal Express, North Haven, CT 09/06 – 01/08
Package Delivery Driver 01/10 - 01/11
Loaded truck before leaving plant
Delivered packages to residences and businesses
throughout the state
Operated Telxon reader
Metropolitan Healthcare Services, New Haven, CT 01/08 – 10/09
Driver
Drove employees from parking lots to hospital
Performed pre-trip and post-trip inspections
Kept log of passengers
Ftd.com, Centerbrook, CT 01/06 – 09/06
Inbound Call Center Representative
Completed customer orders over the phone using a Windows
based PC
Solved and followed up on florist/customer issues over the phone
and by email
Offered our company’s outsourcing model to florists
Guitar Center, Orange, CT 10/04 – 12/06
Assistant Store Manager
Managed 15 employees
Hired, trained and developed employees
Consistently surpassed monthly store sales goals
Calculated daily equations in a unique software program
Sold instruments
Tyco Copy Center, New Haven, CT 09/99-03/04
Customer Service Representative
Made copies of course packets for students and faculty
Bound materials for customers
Took in-person customer orders for our other services available
Ted’s Auto Center, New Haven, CT 01/99 – 10/04
Manager and Bookkeeper
Managed 5 employees
Trained employees
Performed accounts receivable and accounts payable functions
with Microsoft Excel
Contact this candidate