Project Manager Management

Joao Loreti

Address: La Linea de la Concepcion, Spain

Mobile: +34-674-***-***

Email: *******@*****.***

Professional profile

A distinguished IT professional with extensive experience in program management, project management, project engineering, and leading teams in doing so. Solid experience in directing projects to achieve enterprise resource planning and database efficiency, across multiple business functions. Vast knowledge base of complex system architectures, hardware and software testing as well as network support and hardware repairs. Multi-lingual, excellent communicator adept at leading effectively and building strong relationships with clients, colleagues, and senior management. Thrives in fast paced environments and driven by leading teams and projects in problem solving and meeting strict timelines. Holder of a law degree in addition to a MCTS-SQL Server 2008 Database and Project Management certifications. Areas of expertise include, but are not limited to:

Risk assessment and management

Project management and delivery

Excellent time management

Team building

Crisis management

Multi lingual: proficient in Portuguese and English, French, Spanish and Dutch

Programming in; C, C#, C++, Visual Basic, JavaScript, SQL, HTML, KornShell

Database design and administration languages; Oracle, MySQL, SQL Server and Informix

Excellent employer-employee relations

Team leadership

Application development

Database design, development and administration

Progress and operation reporting

Leadership and people management

Financial and business control

Project delivery

Professional experience

Feb 2015 - Present GALA CORAL INTERACTIVE

Team Leader / Project Manager

Outline:

Gala Coral Interactive is a dedicated division of the Gala Coral Group, specifically developed as an online presence to offer a world class bingo and casino gaming service. Working as Project Manager, where I have to coordinate several large projects from implementation through to performing all upgrades.

Key responsibilities:

Deliver projects on time, in budget and to a high quality

Drive business and technical change and ensure that business cases (budget and benefits) are updated and plans in place to realise benefits for all projects and programmes

Manage a number of projects and streams at one time

Matrix management of multiple 3rd party vendors in various geographical locations

Undertake assurance activities to monitor project progress against milestones, quality criteria and costs

Identify and ensure appropriate actions are taken to resolve / mitigate against key issues, risks and dependencies across projects and programmes

Define and scope all projects in accordance with Project Management Framework

Manage the project budget and details, breakdown and develop quarterly forecasts

Manage the design, build and unit test of the business applications or Infrastructure projects, ensuring that delivery costs are competitive with the market

Own and provide effective management of suppliers for the delivery of new and changed applications, ensuring that they meet their obligations

Ensure that the necessary resources are committed to projects, including analysts and testers

Identify and manage project dependencies across the portfolio

Ensure that the risks and issues are managed

Plan resources required to deliver the project and ensure that team / individuals all have clear understanding of roles and responsibilities as well as an understanding of the wider business priorities and how their activities fit into the wider business goals

Ensure that resources are managed to ensure optimal utilisation

Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)

Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%

Empowered teams to self-organize and grow cross-functionality

Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives

Manage the lifecycle of code development, from ideation to sprints to deployment

Coordinate and manage code releases and shared APIs

Communicate with other management, engineers, product managers and support specialists on product issues

Track and communicate team velocity and sprint/release progress

Dec 2011 – Feb 2015 TOMBOLA

Team Leader / Project Manager / SQL Database Administrator

Outline:

Tombola is a bingo gaming company, which aims create engaging online games. Serving as Team Leader, I am responsible for leading and managing the delivery of IT Services, and providing leadership and vision to the team. Additionally I also hold the role of Project Manager, where I have coordinated several large projects from implementation through to performing all upgrades.

Key responsibilities:

Skilled in leading teams of diverse backgrounds to make sound business decisions based on analyses of short-and long-term business needs with experience in managing team of Technical Consultants.

Carried out in-depth studies of the major and high risk business areas

Expertise in employing SDLC models, Best Practices, business process mapping, process flow designs and process improvement

Exacting and hands-on project manager with significant experience in meeting the needs of multiple stakeholders.

Worked with business partners (Commercial, Financial and Marketing Managers) to identify IT shortfalls and put into place base service agreements with KPIs and SLA metrics that are measurable

Designed a new BCPDR solution to provide a 99.9% availability option for all business critical systems.

Defined the IT strategy for service delivery and worked closely with teams in implementing the new service model. This provided a single view of service and allowed for greater granularity when providing services and support to mature and developing markets

Responsible for project planning and impact assessment of new specifications and resource management

Assess and mitigate technical risk within overall business objectives

Contribute to project planning, impact assessment of new requirements and resource management

Communicate progress, risks and issues encountered to the stakeholders at regular points

Provide direction, coaching, support, and governance to junior team members to define design, develop, and document solutions to meet business requirements

Work closely with stakeholders from the business and third parties to comprehend, validate, document, and communicate business requirements

Feb 2011 - Dec 2011 HYFAS CONSULTING

Team Leader / Project Manager

Outline:

As a Team Leader / Project Manager, I was relied upon to provide leadership to team members and create detailed project plans whilst ensuring on time completion with no cost overruns.

Key achievements:

Ensuring that technical solutions add real value to business (proportionality cost-efficiency)

Defining roadmap including technological innovations and business improvement perspectives

Assessing and supervising Business Process / Solution Architecture committee outcomes

Validating proposal solutions against business requirements and strategy

Ensuring integration, industrialization, testing, exploitability, continuity plan of solutions

Contributing to continuous improvement and coherency on solutions

Ensuring ICT services roadmap, including technological innovations and business improvement perspectives, in close collaboration with ICT managers and Project team lead.

Directing process improvements by implementing best practices (ITIL V2, V3 /SLA, TOGAF)

Motivating managers and collaborators to identify and design areas of improvement

Coaching and mentoring organizational change and team building to improve or changing existing solutions and processes (Ensure SLA/OLA for instance)

Conducted regular interaction with customers across EMEA and provided them with standard and customised reporting solutions in order to bring improvements and automation to their businesses

Was responsible for estimation, planning, designing, developing, and implementing new customised products based on customer requirements across the EMEA region

Notable Projects:

TS project – Project Manager: successfully led the creation of universes by defining connections and retrieving data from database. Whilst coordinating TS project, I extensively used calculations, variables, drill down, and slice and dice for creating business objects reports and defined aliases and contexts to resolve loops in the universes

CS project – Project Manager: generated business objects reports involving complex queries, sub queries, unions, and intersection and performed unit testing, system testing and user acceptances test (UAT) for universe, reports and security management

Apr 2009 - Jan 2011 WIDESYS

Business Analyst / Project Manager / Team Leader

Outline:

I was Team Leader, and Business Analyst. My role involved creating, maintaining, and testing the universe in running queries against the database. As project manager it was vital to work closely with, and coordinate teams such as solution architects, and the sales department in developing proposals and plans, whilst continuing to mentor and lead database technologies.

Key responsibilities:

Undertook an enterprise level assessment of business volume impacts - estimated tools, models, process documentation, and trained requirements for project deployment

Single-handedly mentored and led database technologies and participated in the ROI analysis

Worked in close collaboration with Solution Architects and sales teams throughout all stages of the project lifecycle which included developing proposals by forecasting requirements, creating detailed plans for achieving each milestone of the project, and prepared status reports for effective communication to clients and ensured that each stage of the project progressed within schedule

Creation and deployment of complex project reports

Developed, implemented, maintained, and enforced policies and procedures for database systems administration

Performed root cause and analysis tests for database incidents and problems and documented them to provide solutions for future projects

Key player in design, testing and implementing of an enterprise Disaster Recovery Plan for the company

Sep 2001 - Apr 2009 GE MONEY

Multiple management and project leadership roles

Outline:

As the Project Manager for the company, my key role was to manage technical and administrative staff working on company projects in providing the best services and business solutions. Furthermore, I served as a Release Manager, Support Manager, and Project Leader for key projects including Lotus Domino, OS migration and Six Sigma Infrastructure.

Key responsibilities:

Provided consultation and established support to Senior Management in the design of project goals, objectives, and strategies, and develop communication plans to meet project goals

As a Support Manager, I was the leader for 10 people, additionally leading the off-shore teams and third-party vendors

Managed project budget thus ensuring operation within budgetary constraints emphasising cost efficiencies

Initiated and implemented effective standard operating procedures in line with company and industry standards thus ensuring efficiency towards project completion

Coordinated several IT projects simultaneously driving implementation, upgrades and decommissioning of tools

Reduced 11m software budget by 10% whilst simultaneously ensuring that contracts were in place

Introduced new ‘Management Reporting’ and transformed the image of Change Management to trusted partners

Served as the Head of Application Support from 2004 to 2009: was responsible for 7 direct reports above a team of 50+ individuals as internal staff, contractors and third party suppliers. Furthermore, I provided maintenance and support for all IT applications across the business and managed a 10M annual support budget

Acted as a consultant for technical and administrative staff on matters pertaining to the projects in progress

In charge of teams carrying out application development and testing

Created run books (Service Delivery Models) and initiated service improvement plans that delivered a higher delivery for no extra cost. This resulted in 20% uplift in customer feedback scores

Developed in conjunction with the senior IT team a Change Management process and release system for managing bot infrastructure and application changes

Designed and developed a service model and worked with external partners to deliver the system that would be key to delivering SLAs and metrics for KPIs going forward

Develop a Business Continuity/Disaster Recovery Plan to ensure full system availability within a short time frame for distribution & store systems and people. This was a fully operational BCP which was tested twice a year whilst monitored by the IT Internal Audit department

Control and manage suppliers of hardware and software to gain best advantage for the business, renegotiated the Store systems, Distribution Centres and HQ maintenance contracts, improving service model and saving 300k per annum.

Over Five years of experience as Enterprise Architect, SOA Architect, Solutions Architect.

Led teams in development of software systems as SOA Architect, Program Architect and Solutions Architect.

Architected high performance, high volume, and business critical systems.

Good experience in recognizing and reusing Design Patterns -GOF, J2EE design patterns, Architectural patterns, SOA Design Patterns, Enterprise Integration Patterns.

Modeled and designed systems in UML using Rational Rose, Visio and TogetherJ, Enterprise Architect - Static diagrams like Class, component and deployment diagrams and dynamic diagrams like Sequence, Object, Communication, Business Process and Interaction diagrams.

Excellent implementation knowledge of Distributed Web Services/ Enterprise / Web / Client- Server systems using Java,J2EE, XML, SOA Web services, ESB

Proficient in developing applications using RDBMS like Oracle, MySQL and MS-SQL

Planned and delivered SOA, IT systems integration and application development projects.

Merged the system and support desks into a single 24x365 team, reducing headcount and improving service. This provided a more business focused team and better capabilities for resolving calls at first point of contact

Notable projects:

Workflows in Lotus Domino and OS migration - Project Leader: conducted performance impact analysis and managed the external team in project implementation. These tasks encompassed analysing the team’s service performance and devising strategic delivery plans.

Six Sigma Infrastructure - Project Leader: analysed several tools for the IT department, supported and monitored applications after deployment, and provided training to the IT team

Databases Consolidation / Upgrade: Analysis of all databases in servers that were considered upgradable or could be consolidated, taking further action according to analysis, and further providing support after deployment

Server Consolidation: Analysis, installation, configuration, and support after deployment of migrated applications

Technical competencies

Applications

Microsoft Project / Visio

SAP Business Objects

Microstrategy

Lotus Domino

Oracle Warehouse Builder

Operating Systems

Microsoft Windows

Linux

UNIX

DOS

AIX

Modelling Techniques

UML (Unified Modelling Language)

TOGAF

Achievements

Awarded and recognised for my performance by the IT Department

Awarded and recognised for my performance by Company Departments

Awarded and recognised for implementing several projects crucial to the business and its continuing success

Accreditation

Course

Secretary professional

12º ano – Esc. Secundária Nº2 do Laranjeiro

Program systems and internet

Rumos

Law

Câmara dos Solicitadores

Certifications

MCTS – SQL Server 2008 DBA

MCTS – SQL Server 2008 BI

ITIL Foundation V3

ITIL Foundation V2

PRINCE 2 Foundation

Training

Green Belt Six Sigma

Management Skills

Negotiation Skills

SCRUM

Training

Presentation Skills

Project Management Skills

Conflict Management Skills

Time Management Skills

Additional information

Interests Martial Arts, Computers

Driving License Clean; Full

References available on request

Contact this candidate