KENT RAFFRAY

512-***-**** • acryeu@r.postjobfree.com • www.raffray.us

Skills

Product Testing on PC and Console

Certification testing before submission

Test Plan creation and execution

Use of multiple defect tracking suites

Microsoft Office Suite

Set up and Maintain a test environment

Defect submission, tracking and regression

Creating documentation for QA process and training

Running automated tests and compiling data

Software development life cycle

C++ and Java familiarity

Client/Server, Web based and stand-alone program testing Employment History and Duties

Software Tester

Drillinginfo, Inc. Austin, Texas : August 2011 – August 2014

Web/browser and client/server app testing.

Test plan creation. Defect reporting. Regression testing.

Test stack/server setup and maintenance.

Training and documentation on administering the test stack. Senior Core/Embedded Server

Bioware Austin, Austin, Texas : Mar 2010 – Feb 2011

Write test cases/plans, Run Test plans/BVT/Smoke tests, metrics tests for server load and performance

Defect submission, regression and verification,

Running automated tests and tracking returned data.

Tools testing on the editor including building test levels. QA Tester - Contract

Sony Online Entertainment, Austin, Texas : June 2009 – Feb 2010 Red Fly Studio, Austin, Texas : Mar 2009 – Apr 2009

Software testing on console and PC.

Defect reporting, verification, regression.

Certification checks.

QA Lead Product Analyst/ Senior Tester

Inevitable Entertainment /Midway Studios Austin, Austin, Texas Apr 2002 – Oct 2003, Jun 2004 – Oct 2008

Note: Midway bought Inevitable and after a brief layoff I returned. I consider this the same job but I list both names.

Interviewing candidates for QA positions

Creating documentation for process and training

Software testing on console or PC as well as within a compiler or editor.

Creation of testing suites: test cases, reports, wiki pages, excel forms and test levels.

Building test levels in Unreal Engine 3.

Software Test Analyst – Contract

Digital Anvil, Austin, Texas : Sep 2001-Apr 2002

Software testing on PC.

Defect reporting, verification, regression.

Design reviews.

Quality Assurance/ Product Support Technician

Origin Systems, Inc. Austin, Texas : May 1995 – May 2001

Software testing on PC.

Defect submission, tracking, regression.

Customer Service/phone support.

Longbow (project) post-mortem, tracked customer calls for patch concerns. Software Used

Test casing and Defect Tracking: Smart Bear, Rational ClearQuest, HanSoft, DevTest, DevTrack, ExtraView, Jira and others.

Operating Systems: Windows O/S from 95 to 8, Unix/Linux –familiarity,

Game Editors: Unreal Editor 3, Aurora, HeroBlade.

Art Software: Adobe Photoshop, 3D Studio Max, Lightwave, Cool Edit, Visio,

Various: Microsoft Office 98, 2000, 2007, Microsoft Front Page, Perforce. Git/Github. Kanban, Rally.

Visual C++ and Java- familiarity.

Professional Highlights

Led core technology QA for Midway Austin

Handled QA efforts on integrations of customization for Unreal Editor 3 into the Core Midway tech

Facilitated additions from the core editor into the studio’s individual game versions of the editor

Ensured stability of the editor before passing on to the development team for use Shipped over a dozen acclaimed titles for AAA Publishers

Titles include Ultima Online, Ghostbusters the Movie for Wii, Wing Commander 4 and Area 51

Incomplete list at http://www.mobygames.com/developer/sheet/view/developerId,6220/

Worked on AAA MMO titles DC Universe Online (SOE) and Star Wars the Old Republic (BioWare/EA) Produced Post Mortem for AH-64D Longbow ( Jane’s Combat simulations – EA )

After shipping of product, led phone support queue

Compiled data on phone and email calls regarding customer issues

Provided detailed information to development team for possible future patches/fixes Nineteen years of Software Quality Assurance in Video Game and Enterprise Software

Test plan creation and execution

Defect tracking and regression across multiple platforms and defect tracking suites

Black Box and White Box testing running automated tests and testing in an editor

Experience with Agile and Waterfall development

References are available on request.

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