Project Coordinator
Resume:
Alishia Penn
*********@*****.***
PROFESSIONAL SUMMARY:
Administrative professional with over 10 years of administrative experience. Areas of skill include: Supporting at the Executive Level, Human Resource Assistant, Microsoft Office Outlook, Calendar Management, and Minute meetings organization. Excellent communication, spelling and grammar with a proven ability to manage calendars and stay organized.
SKILLS:
Problem Solving
Personal Effectiveness
Managing Complexity
Adaptively
Expense Reporting, Concur
Microsoft Office Suite, with specific experience using Outlook, PowerPoint, Word
Salesforce
Survey Monkey
EDUCATION:
High School Diploma, Oakland Technical High School Oakland CA
AAS, Heald Business College, Concord, CA
PROFESSIONAL EXPERIENCE:
Kaiser Permanente – Contractor, Oakland, CA, Project Coordinator, July 2015 – September 2015
Responsible for tracking and reporting performance and compliance metrics.
Created, maintained, and distributed key materials, metrics, and/or documentation at the direction of management.
Edited and distributed documents as necessary to support local, District and system meetings.
Prepared confidential documentation as requested by management.
Supported the department officer and team by performing various activities or projects, including developing and updating project plans, tracking project milestones, critical path activities, and project budgets, as necessary under the direction of management.
Performed other duties as assigned.
American Red Cross- Contractor, San Francisco, CA, Executive Assistant to COO, December 2014 – June 2015
Coordinates the office activities and provides advance administrative support activities of one or more executives as related to communication, calendar management, graphical presentation, meeting and project support.
Assist with monitoring budgets. Tracks expenditures to include billing and payment authorization on behalf of the department manager; authorizes recharges across business units. Manages expense reports through Concur.
Provides support of diverse, confidential administrative and analytical support activities.
Communicates and handles incoming and out-going electronic communication on behalf of the Chapter Executive.
Express Employment Professionals, San Rafael, CA, Staffing Manager, November 2014-December 2014
Performed diversified and broad complex administrative duties for organization Executive who is responsible for a major function such as operations, finance and sales.
Conducted phone screens, applicant system queries/web searches, onboarding.
Ensured timely close of posting, generation and accurate completion of Personnel Action Confirmation. Notified recruiter and manager of anticipation new hire date, salary, and position filled. Worked with Client benefits and payroll system, processing paperwork and troubleshooting problems to ensure new hire receives accurate and timely paycheck.
Exhibited high level of professionalism on a consistent basis.
SWA Group - Contractor, Sausalito, CA, Administrative Assistant, September 2014- October 2014
Prepared memoranda, reports and other materials for staff and business meetings. Attended staff meetings; took and distributed minutes, followed up on action items.
Maintained and analyzed files and records which often contained information of a confidential nature.
Performed other related duties as assigned by management.
Drafted own responses based on knowledge of the organization’s policy, procedures or particular situation.
Old Republic Home Protection, San Ramon, CA, HR Assistant, April 2011-December 2013
Managed sensitive and confidential matters like personnel relations, employee relations and organizational changes, planning and protecting the security of information, data and files.
Exercised individual judgment while dealing with potential or real troubles on own initiative and brought them to manager’s attention.
Provided assistance in monitoring employee performance appraisal process.
Handled issues and inquiry in unavailability of HR Manager.
Monitored, evaluated, coached and mentored of new employees.
Fireside Bank, Pleasanton, CA, Executive Assistant, August 2005-February 2009
Managed the Executive’s calendar and schedule appointments as required.
Utilized discretion and judgment and screen incoming calls and correspondence.
Scheduled, rescheduled work orders and data entry using SAP for facility, janitorial and offsite vendors.
Managed and organize schedules for executive and customer visitors.
Created and run multiple reports in order to research open, outstanding and completed work orders.
VCom Solutions, San Ramon, CA, Executive Assistant, November 2004- March 2005
Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Conserved executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
Created notifications, enter data into SAP and run daily reports.
NeuStar, Inc., Concord, CA, Administrative Assistant May 2001 -November 2004
Answered telephones and transferred calls to appropriate staff members.
Maintained the office database – retrieved and organized information for individual employees and clients.
Wrote Methods and Procedures for helpdesk functionality.
Assisted Payroll with time sheet submission.
Officer
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