Management Manager

Rohail Butt

Luzern, Switzerland +417******** ******.****@****.***

Profile

A highly ambitious multi-industry professional with up to 10 years’ experience in Banking, Education, Pharmaceutical sectors.

Proven management in Business and IT area with great leadership, effective communication and innovative approaches. Expertise in IT Business Analysis, Project/Program/Account management in various projects spanning cross regionally and cross functionally. Expert knowledge in delivering solutions from Business Intelligence, Patient support, CRM, Sales & Marketing, and Clinical IT. Possess leadership experience managing multiple stakeholders across the globe with key influential skills, external vendors and internal colleagues in matrix organizations.

Competencies

Technology

Business Intelligence, SQL SSIS, SSRS. Oracle Clinical/Apex, QSEE. DWH. Business Objects, Digital Innovation, Mobile. Infrastructure.

Management:

Regional Analytics, Business Analysis, Project, Program, Account Management, Vendor, Change Control, Matrix Organization, People.

Leadership:

Influencer, Stakeholder Management, Strategic IT Road mapping, Business Architecture.

Education

Professional courses:

BCS Business Analysis Certification, CDISK Data Management, Influencing Negotiation Persuasion, Innovation.

Leeds Metropolitan University: BSc (Hons) Information Systems for Business

Sixth Form College: A-Levels – Information Technology – English – Design Technology

West Leeds High School: GCSE Qualification: 5 A’s & 5 A-C’s

Professional Experience

Sr. IT Business Analysis/Analytics Lead EEMEA. Merck/MSD International. Switzerland. March 2013 - Current

Regional Business Analysis, Project Management, Account Management across EEMEA region over 20 countries.

Projects spanning across Business Intelligence, CRM, Multi-Channel Marketing, Supply chain, Innovation.

EEMEA Stakeholder interaction. Long range operational planning and gathering demand.

Point of contact between Business and Technical teams, providing key support on projects

IT Lead for Patient Support programs across EEMEA countries

Change Control Board (CCB). Managing financial budget and Change Management

Building Business Cases for projects and programs across EEMEA.

User Acceptance Testing. Complete UAT and build successful UAT processes

IT Business Analyst. Medtronic International. Switzerland. October 2011- November 2012

IT Project Management

Business Requirement gathering and rolling out of Clinical IT systems.

Business analysis, innovative and creative solutions to improve or develop IT systems

Clinical Trials Data Management- maintaining accuracy in data and database development. Developing eCRF.

Supporting users for Oracle Clinical. Developing and organizing the Electronic Trial Master File (eTMF)

Improving payment process systems – SAP and eCATS.

Data management – EDC, managing and maintaining data, cleansing. eClinical technologies.

SQL Developer. NEW College- Pontefract. UK. July 2011- August 2011

Creating reports with SQL Server Reporting Services 2008 and visual studio 2005.

Using Report Builder 3.0 to design and display MI Reports.

Example reports - Student Performances and Attendance of the college students on a monthly and yearly basis.

Also creating reports in SSRS as mentioned to show the college success rate, retention and pass rate to show where they need to improve.

Used Excel for data analysis, data mining and MI reporting- Gather information of previous year college success.

Use of Microsoft SQL management studio to develop queries.

Data analysis of individual student performance, categorized by module and class.

IT Analyst. Lloyds Banking Group. UK. September 2010- July 2011

1st and 2nd line support for Lloyds colleagues. Supporting global branches, call centers and home users.

Providing IT support for application/software, hardware and telephony.

Programs and duties involved: Linux applications, Internet application architecture, MS Outlook, Blackberry Manager, Remote access, Server support, Laptops, Telephony and Desktop faults. Active Directory to manage users, client/servers (LAN, WAN, VPN) Oracle identity Manager,

Interaction with colleagues globally from medium level to high level. Developed excellent communication and problem solving skills.

Junior Business Analyst. Placement Year. Wanadoo Plc. UK. July 2006 – September 2007

Creating weekly reports of business performance using Business Objects and Excel

Data/Information Analysis of the business. Creating visual diagrams/graphs to display the analysis

Leading small projects to improve performance of products, looking at trends and finding solutions to improve

Performing Business Analysis across the departments products

Writing reports and documentation on findings.

Business Data Analyst. ProZone Ltd. UK May 2004 – February 2005

Creating animations of football matches for coaching advice.

Working in teams and present back to team leaders, how to analyze matches using computers.

I developed good hand eye co-ordination whilst this job and have gained many skills in data analysis

Activities and Interests

Football, Cardio, Weight lifting, Thai Boxing, Strength/Fitness Training, Travelling, Personal Development

References

Available upon request.

Contact this candidate