Admin Assistant, Exec. Assistant, Secretary III, Dev. Associate

MARE McKNIGHT

Phoenix, Arizona *****

*******@*******.*** 602-***-****

EXPERIENCE:

MIRACLE EAR via AppleOne Nov 2012 – Jan 2013

Customer Service Representative I – Phoenix, AZ

Answered 8-line telephone, screened/ routed calls, answered inquiries, and took messages. Archived 1000+ patient files into computer system, dated for destruction date. Shredded and filed remainder in alpha-order in filing cabinets; flagging those to be destroyed at EOY.

AZ STATE DEPARTMENT OF EDUCATION via Randstad Oct 2012 – Oct 2012

Title I, Administrative Assistant – Phoenix, AZ

Assisted Title I staff with spreadsheets pertaining to Title I Reward Schools: created spreadsheet and called each school to get total staff member count; helped prepare for annual convention including name badges, sending emails, monitoring RSVPs, etc.

AZ STATE DEPARTMENT OF EDUCATION via Randstad June 2012 – Sept 2012

Receptionist – Phoenix, AZ

Welcomed visitor, signed in meeting attendees and guests, facilitated queries from the public and customers. Assisted managers with general administrative and clerical support; maintained security desk; directed deliveries within the building (Fed-Ex, UPS, etc.); provided customer service with attention to detail, initiative and resourcefulness.

KPMG via AppleOne Feb 2012 – April 2012

Tax Processor - Phoenix, AZ

Seasonal position proofing and editing tax documents. Prepared documents for Fed-Ex mailing, and posted mail using postage machine.

MOLLEN IMMUNIZATIONS via AppleOne Sept 2011 – Dec 2011

Administrative Assistant – Phoenix, AZ

Assisted in hiring nurses by interviewing them on the phone; clocked remote clinic nurses in and out of their shifts; searched database for available nurses to cover clinics, as necessary.

AZ STATE DEPT OF ADMINISTRATION via Randstad May 2010–Mar 2011

Administrative Assistant – Phoenix, AZ

Maintained database for Certificates of Insurance; created, printed and mailed certificates, as necessary. Scanned documents and provided administrative assistant support, as requested.

ARIZONA REPUBLIC NEWSPAPER June 2006 – July 2008

Advertising Coordinator, Recruitment Media - Phoenix, AZ

Scheduled employment ads according to posted deadlines, tested sales packages, provided sales assistance to Sales Execs, conducted Internet research, and provided customer service.

REFERENCES

Tina Childers, KPMG, Lead Atlas Representative 602-***-****

Michele Laurin, Bank of America, Sr. Vice President 602-***-**** (Personal cell)

Mike Jones, AZ Dept of Education, Phoenix, AZ 602-***-**** ****.*****@****.***

Cammy Cecil, AZ Child Safety, Project Administrator, Phoenix, AZ 602-***-**** (Personal cell)

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