Education

University of Michigan, Ann Arbor, MI *012

Bachelor of Arts: Communications

Relevant Coursework: Corporate Strategy, Visuality and New Media, Marketing Management, Managing Organizational Change

Experience

Buyer

Phoenix Stamping Group, Atlanta, GA 2014- 2015

Addressed unique outsourcing issues and coordinated shipping logistics with subcontract and freight brokers for all outsourced company sales orders establishing a 50% lower average lead-time of 3-4 days

Created and developed strategies to establish processes that support operational needs and ensure a firm course for managing change which increased on-time delivery from 85% to 98%

Identified areas needing improvement in standard operating procedures and interacted with multiple departments, suppliers, and products through various roles to effectively communicate and develop strategies across various departments that resulted in an overall improved customer satisfaction rating

Processed all company purchase orders/receipts and completed quarterly full physical inventory counts while conducting analysis on the quality and effectiveness of purchased plant supplies which led to negotiating over price cuts that saved over $10,000 on quarterly budget

Organized the logistics of shipping unfinished manufactured products to clients while fostering relationships with suppliers generating over $50,000 in budget savings

Optimized replenishment process conducting transaction-by-transaction analysis and utilizing strategic decision-making and implementation to coordinate findings provide feasible solutions ultimately ending plant supplies stock-outs

Management Trainee 2012 - 2014

Enterprise Rent-A-Car, Atlanta, GA

Executed strategic plans for Enterprise Quality Service Index Initiative Project to streamline processes resulting in a 75 % increase in client satisfaction through Quality Service Process feedback surveys

Created “daily game” plan to ensure appropriate communication of product knowledge, sales goals and expectations, and sales techniques resulting in branch receiving highest customer service index store in nation

Managed daily reservations and car class availability of more than 800 clients decreasing expected wait time by 90 %

Devised innovative sales strategies generating over $10,000 in monthly revenue sales

Cultivated proactive approach to build loyal customer base and recognized as Top Regional Sales Performer for 15 consecutive months resulting in 10 % fleet growth

Additional

Founder of Seeds of Knowledge, social entrepreneur club devoted to improve education access in Benin, Africa by raising $2,000 to provide text books and supplies to elementary school students

Technical Skills: Microsoft Office, Epicor ERP Software, IBM SPSS Software

Member: University of Michigan Alumni Association

Interest: International Travel, Fitness, Researching Global Fashion Trends

Proficient in basic Japanese and Spanish language skills

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