CANDACE WILLIAMS
ETOBICOKE ON M9V 1N8
PHONE: 416-***-****
EMAIL: acrwty@r.postjobfree.com
TO WHOM IT CONCERN:
I am searching for an opportunity offering growth,flexible hours, and advancement based upon individual merit and capability. My background reflects extensive successful experience within the customer service industry and I would like to utilize that experience in a position that will also allow me to use my communications, intellect,, teamwork and generic skills to provide services to new customers and maintain a loyal rapport with existing customers
I have the ability to establish and maintain effective communication and rapport with peers, customers and management . I have considerable experience working with people of diverse background from previous work environments . I have a proven business knowledge,as well as exceptional customer service skills and expediting abilities . in addition,I am efficient,organized and detail oriented,and I believe in thorough follow up
Thank you
Candace Williams
CANDACE WILLIAMS
141 STEVESON ROAD
ETOBICOKE ON M9V 1N8
PHONE: 647-***-****
EMAIL: acrwty@r.postjobfree.com
GERENRAL /ADMINISTRATIVE SKILLS
Strong decision making,problem solving,analytical and organizational skills
Team player with effective motivational,interpersonal and communication skills
Ability to coordinate,delegate and prioritize workload to meet deadlines
Flexible with the ability to adapt readily to the demands of the job
Self-starter,efficient,resourceful, reliable, and diligent with strong listening skills
Has proper, professional and telephone etiquette
WORK EXPERIENCE
2005 TO 2011 V.L.R FOODS CONCORD ON
TEAM LEADER
Create an environment oriented to trust,open communication,creative thinking and cohesive team effort
Coordinates meetings with the product committee,project manger and functional management to discuss project impediments,needed resources or issues/delays in completing the task
Coach and help develop team members : help resolve dysfunctional behavior
Maintain healthy group dynamics
2011 TO 2013 N.J.M CLEANING SERVICE
Where I clean homes and offices and get to meet different people and deal with on a day to day bases and work in a team
2013 TO 2015
NORTHSHILD INDUSTIES TELEMARKETING COMPANY
* interact with customers with making and booking appointments
SPDATA
A third party telemarketing company where I work on the DIRECT ENERY CAMPAIN
create customer services to customer by meeting there needs and booking appointments
work as a team
making sales
EDUCATION
2007 -2008 TRICARE ACADEMY
Personal Support Worker
*Graduated October 11,2008
Relevant courses include :
* Fundamentals of caregiving * Assisting with medication
*Applying mobility Techniques *Mental Health
*Providing Personal Care * Psychological Disorders
*Providing Personal Care *Palliative Care
*Concepts Of Communications
1999-2002 TROUMCA ONTARIO SECONDRAY SCHOOL
Obtained High School Diploma
ORGANIZATION / MEMBERSHIP
First Aid CPR
Certificate For Alzheimer
REFERENCE UPON REQUEST