usability test, human factors, user experience

Kriti Basu

Ph : 716-***-**** ********@*******.***

Education

University at Buffalo, The State University of New York (2013-present)

Masters of Science in Industrial Engineering (major) Specialization: Human factors. GPA: 3.83

West Bengal University of Technology, Kolkata, India (2009-2013)

Bachelors of Technology in Electronics and Communication Engineering. GPA 3.47(scaled)

Technical Skills

Software Known: Axure RP Pro 7.0, Snagit, Microsoft office, Microsoft Visio, Minitab, Matlab, Promodel

Relevant Experience

Human Factors Intern, Design Quality Team- Diabetes Care. Roche Diagnostics, Indianapolis (June- Aug 2015)

Moderated and conducted 20 validation testing study sessions for a new blood glucose meter

Performed observational cognitive walkthrough for diabetes management configuration web application

Assisted principal and senior human factors engineers to conduct usability studies by documenting & statistically analysing study data on MS Excel spreadsheets.

Trained in the industry standard of AAMI/ANSI HE75:2009, IEC 62366-1, FDA guidelines for industry, premarket & design control reviewers.

Conduct heuristic, error and task analysis on the various blood glucose monitors and diabetes management apps.

Master thesis, Spring 2015

Performed a Usability study of peak flow meter and the analysis of task performance based on the severity of asthma, experience with such devices, gender and age.

Used user centred design approach like surveys, post task subjective usability questionnaire and quantitative analysis of the task performance using think aloud method.

Drafted the IRB and recruit participants to conduct surveys, usability testing of the peak flow meter and to administer the usability questionnaire.

Intern at Nursing school, University at Buffalo, HomeBASE center to motivate asthma patients for better self- management, Summer 2014

Conducting error and task analysis on the medical devices to understand the avenues of the different kinds of errors. Paper publication based on this is on its way.

Designed the prototype of a mobile app for Asthma patients in Axure RP 7.0

Collaborating with Nursing and Computer Engineers in understanding the users and to make presentations about the progress of the project at various committee meetings

Developed the cognitive model for the driver’s behaviour, Fall 2014

Used QN-MHP to model the driver’s reaction time while conversing in an in-vehicular cellular phone

Used both simulation and mathematical modelling to predict the reaction accuracy of the driver

Currently extending the previous work so that it can be published in a cognitive modelling journal.

Project on The Effect of Temporal Proximity on Earcon-Speech Warning Messages, Spring 2014

Effect of proximity of two different types of warning sounds conveying same information on how quickly the subject understands that warning information

Involved in recruiting participants, performing various statistical analysis like ANOVA on the results.

Project on improvements of NASA TLX, Fall 2013

Evaluating the disadvantages of the NASA TLX to reduce the within subject variability as it is a subjective assessment.

Using regression analysis to find the interdependencies of the subscales, reducing the workload of the subject by reducing the number of pairwise comparison. Corroborating the results doing the KLM modeling and goodness of fit test.

Using UI design principle, created a prototype of a digital clock using Visual Basic, Fall 2013

Made the prototype of a touch screen alarm clock.

Design principles used: Recognition, Affordance, direct manipulation, Visibility, Feedback, internal locus of control, yield closure and other User Interface and User Experience design principles.

Co-curricular Activities

-Elected Secretary of the student chapter of Human Factors and Ergonomics Society (HFES) at University at Buffalo. (September 2013 – August 2014)

-Represented University at Buffalo at the Inter-University Workshop (IUW) 2013 which was organized by University of Waterloo, Ontario, Canada.

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