William Hardiman

901-***-**** acrvs2@r.postjobfree.com

https://www.linkedin.com/pub/william-hardiman-m-s/54/a06/458

Letter of Application

As a 20 Year Management Professional, possessing a proven record of Operational Excellence, I am enclosing my Resume for your review and consideration. The position you are offering describes interesting challenges that seem to be an exceptional fit for my experiences and contributions. Your Operation would benefit from my demonstrated success and the following offers a few highlights of my credentials:

Solid Foundation in HR Affairs: As the Decision-Maker, I have been successful in a number of HR Functions, including Recruiting, Interviewing, Hiring, Retaining Talent, On-Boarding, Progressive Disciplinary Processes, and Training New Employees. Also, I have chaired investigations of Complex Theories and Legal Issues while maintaining all related Compliance Requirements.

Dynamic Communication Style: I am adept in Building Relationships, Consensus and a Shared Sense of Purpose. I am known for my ability to quickly establish Trust and Respect with Employees, Mediate Disputes and Motivate others into Action. Additionally, creating Employee Round Table Conferences and using Employee Surveys to establish a Deep Dive for Root Causes are demonstrated abilities.

Launching Lean-Operational Programs: Building a Project Driven Enterprise using Value Stream Mapping to elevate Operational Efficiency is an area where I have excelled including Developing and Maintaining KPIs to Measure and Improve Performance while Optimizing Available Space. Lean Thinking and Strategy Focusing facilitated my improving of P&L and Operating Cash Flow (EBITDA).

Experience in Corporate Training: A constant throughout my career has been my Passion for the Design and Delivery of Staff Career Development Programs. Comfortable and Experienced in giving Group Presentations, I have conducted Training Seminars for Diverse Audiences across all Organizational Levels promoting Continuous Improvement to increase Employee Safety, Productivity, Quality, Customer Satisfaction, Job Fulfillment, and Workplace Morale.

My experiences also support Six Sigma Methodology using GMPs. Supply Chain and Strategic Planning Initiatives, Process Improvement Programs, Resource Capacity Planning, Cost Reduction Models, Risk Management, and Forecasting are proven regions of expertise. Maintaining Compliance Standards through Government Regulated Agencies including FDA, DEA, OSHA, ISO and BSi, are areas of operation that I am familiar with and accustomed to operating within their guidelines. As for Employee Human Relations, I have consistently succeeded at Managing Employee Development through the Power of Listening and the Art of Communication. Also, I sustain a highly effective Performance Management System that generates Goals, Teamwork, and Passion while holding Teams Accountable for their actions.

As a graduate of Mississippi State University, I obtained Bachelor Degrees in Industrial Technology. The first has an area of concentration in Management and Manufacturing. The second was in Industrial Distribution with a Minor in General Business Administration. Additionally, I achieved a Master’s Degree in Instructional System & Work Force Development with a focal point in Business Technology.

I would welcome an opportunity to discuss your needs and my abilities to meet them in more detail. Please feel free to contact me at 901-***-**** and/or acrvs2@r.postjobfree.com. Thank you for your time and consideration, which is sincerely appreciated.

Regards,

William Hardiman

Enclosure/Resume

William Hardiman

901-***-**** acrvs2@r.postjobfree.com

https://www.linkedin.com/pub/william-hardiman-m-s/54/a06/458

OPERATION MANAGEMENT

20 years of Management experience has developed my ability to utilize Data to make sound Business Decisions. Collaborated with Executive Teams on Strategic Development Initiatives to align with Corporate Goals and increase Competitive Advantage in the Marketplace. Major strengths include, but are not limited to:

FDA Regulations

ISO Criteria

OSHA Standards

BSi Guidelines

GMP Measures

DEA Requirements

Supply Chain Management

Succession Planning

Performance Management

Facility Management

Customer Relations

Organizational Development

Conflict Resolution

Time Management

Regulatory Compliance

Change Management

Diversity & Inclusion

Lean Manufacturing

Six Sigma Black Belt

Market Driven Planning

Inventory Control

Cost Reduction Models

Capital Budgeting

Product Forecasting

PROFESSIONAL EXPERIENCE

PHARMEDIUM SERVICES, LLC, Memphis, TN September 2014 – June 2015

1,500 Employee Company specializing in Pharmacy Sterile Compounding for Hospital Intravenous and Epidural Therapies

Plant Manager: Memphis Pain Center: Directed all aspect of the largest and flagship facility within the network including facility P&L Boundaries and Operating Cash Flow (EBITDA); Managed a 9 Member Management Team and 450 Hourly Associates across a 24/5, 7 Shift Operation. Major accomplishments included, but are not limited to:

Established the “Let’s Get in S.H.A.P.E.” Program that improves Revenue and Profitability

Attained a 20% drop in Turnover having Employee Crucial Conversations and Confrontations

Design and Presented Management-Training Programs ranging from Front-Line Supervisors to Managers for understanding of Employee Relations, Diversity, Employment Law, Retention and Organization Development

Led Efforts to Improved Overtime moving the Monthly Rate from over 9% to less than 3%

Drove a 63% Decrease in Customer Complaints with Total Employee Involvement

Facilitated Succession Planning and Organization Review Session for the Plant location with Corporate Leadership

Improved Operational Efficiency by 13% utilizing Shift Maximization and Eliminating Downtime

Reduced Micro Positives Levels by 70% using Continuing Education Programs

Developed and Implemented Recruiting/Interviewing Processes that helped to assure fit between candidates & jobs

Directed Program to decrease Product Quality Holds from 4.6% to 2.53% a 45% Decline

Established Communication Programs to update all Employees on Company Business Plans

Successfully partnered with Corporate Legal & Outside Counsel to defend against EEOC Claims

Managed a combined 67% fall in Clean Room and Operational Scrap with Root Cause Analyzes

Achieved a 68% Reduction in Nonconformities using Total Quality Assessment

Sustained Customer Service Line Item Fill Rate Levels above 99% with new Pick / Pack Techniques

Maintain Inventory Accuracy consistently of above 99% with weekly Production Process Metrics

WRIGHT MEDICAL TECHNOLOGY, Arlington, TN August 2005 – September 2014

1,000 Employee Company specializing in Medical Device Design & Manufacturing of Knee & Hip & Implants

Director of Manufacturing: May 2009 – September 2014 Managed the OrthoRecon Division and Final Processing; Reported to the Vice President of Global Manufacturing; Directed an 8 Member Management Team & 150 Hourly Associates across a 24/5, 3 Shift operation. Major accomplishments included but are not limited:

Maintain Annual Departmental Budget of $13,000,000; Ensuring effective operations within set P&L Parameters (Capital Expense, SW&B, OT, Scrap Cost, Tooling Costs, WIP Levels, Lead Times, & Standard Hours Earned)

Created Programs to meet Customer Demands of 75,000 Units per Month & Annual Sales over $250,000,000

Redesigned Facility Layout to create a Continuous Flow, which had a Cost Avoidance of $360,000

Engineered Process Flow that eliminated Product Recalls & Market Withdraws: 15 a Year to Zero

Established a Poke Yoke Label Verification System for Clean Rooms; Produced Zero Defects

Carved WIP Dollars from $835,000 in January to $540,000 in December from implementing Kaizen Events

Saved $2,400,000 Capital Investment Cost Recalculating Equipment Capacity & Man to Machine Ratio

Reduced Tooling Cost from $6.70 to $4.54 per Part. Estimated Cost Savings > $300,000

Revamped the MRB Process. Scrap decreased as a Percent of Units Started from 2.01% in January to 1.40% in December. Units went from 254 to 86 per month decreasing Profit Loss from $16,682 to $5964 Monthly

Facilitated Value Stream Mapping events that decreased Production Lead Times from Start to Sterilization from 11 Days in January to 5 days in December also reducing Product Cost while increase Profit Margins

Sr. Production Manager: August 2005 – May 2009 Reported to the Director of Manufacturing. Led 3 Supervisors & 44 Hourly Employees across 24/5, 3 Shift Operations; Major accomplishments included but are not limited:

Maintained Customer Demands of 11,000 Units per Month & Annual Sales of over $80,000,000

Succeeded in the Raw Materials Department to maintain 99% adequate Inventories Levels

Developed & Initiated Metrics to Measure & Control > 98% Back Order Log

Collaborated with Engineering to Launch multiple New Products Families & Equipment

Increased Teamwork & Communication that met Corporate Goal of Lost Time Accidents 50% Reduction

Successfully Sustained Training Records to meet FDA, BSi, and ISO Requirements

ADDITIONAL PROFESSIONAL EXPERIENCE

Reclamation Manager at Southwire Company LLC, Starkville MS

Work Group Manager at Miller Brewing Company, Trenton OH

Team Leader at Krueger International, Winona, MS

Operation Supervisor at Burt’s Transportation & Logics, Kilmichael, MS

EDUCATION

Master of Science – Instructional System & Work Force Development

Bachelor of Science - Industrial Technology (Management & Manufacturing)

Bachelor of Science - Industrial Technology (Industrial Distribution)

Mississippi State University Starkville, MS

Associates Degree in Industrial Technology

Holmes Community College Goodman, MS

Seminars and Trainings

Dale Carnegie Leadership Series

Lean Transformation

The Leadership Challenge

Market Driven Supply Chain

Project Management Leadership

Financial/Managerial Accounting for Managers

Effective Listening & Communication

Understanding Variation

How to Have Crucial Conversations

Making Great Business Decisions

Affiliation

National Association of Industrial Technology

Professional Management Institute

APICS Professional Association of Supply Chain

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