Customer Service Medical Assistant

Shaquirah Jacques

Interpersonal Communication Skills, Flexible

Raleigh, NC

acrvaw@r.postjobfree.com - 919-***-****

Excellent interpersonal communication, Team Lead experience, Wonderfully managed Computer Navigation skills, Customer Assistance experience, Job Training, very positive attitude, Coachable, Microsoft 2013, Power Point, Excel, Willingness to further training as well as train. Authorized to work in the US for any employer

WORK EXPERIENCE

Intake Specialist

Lanier Law Group P.A. - Durham, NC - June 2015 to Present Responsibilities

The first point of contact and represent firm to the highest standard possible, Greet visitors and guests, handle phone calls and mail,facilitate the placement of new clients, conduct intake interviewsto determine eligibility within the law firm for representation, register clients for appropriate appointments, Ability to accurately type 38 wpm, communicate efficiently with client and potential clients case managers to insure required compliance, Data entry at a consistent rate with accura.

Accomplishments

Provided excellent intake service and became known as the bright light in the office. Remain consistent with work schedule with little to no personal time usage. Accurately communicated between attorney case manager and client to insure quality service. Remained consistent and able to advocate for the attorney as well as the client on Any issues. Utilized problem solving and self motivation skills to insure a smooth work week with little to no mistakes made

Skills Used

Computer talents with excel, word, Microsoft, windows 8.1, billing systems and client i formation folders, Assist with client issues rapidly and diplomatically on a consistent above quality standard, provide accurate client file notations

Personal Assistant/housekeeping

Metros Other Woman - Raleigh-Durham, NC - March 2014 to October 2014 Responsibilities

Commit to clients needs based upon their requested daily tasks organize and clean cook walk dogs babysit Accomplishments

I have had a positive impact by becoming one of the most requested personal assistants based on attitude and completing tasks to the satisfaction of the clients Skills Used

House keeping computer social and parenting skills have been used I also am willing Office Manager and Executive Assistant

Martin Distributing Company LLC. - Durham, NC - March 2010 to January 2014 Responsibilities

provide In hometraining for demonstrations of the kirby vacuum cleaner, answer customer questions Handle customer disputes conduct interviews conduct

Accomplishments Reviews for employee evaluations, Progress with company at the highest level on organization record

Skills Used

My communication skills in dealing with difficult customers in, sales experience being honest and personable EDUCATION

medical assisting in medical

wake technical community college - Raleigh, NC

2014 to 2016

Certificate in Administrative Medical Assistant

Sullivan Cogliano - Raleigh, NC

2015 to 2015

certificate in Administrative medical assistant

sullivan cagleano - Houston, TX

2015 to 2015

associates of science and nursing in general medical johnston community college - Smithfield, NC

2012 to 2013

ged in general

wake technical community college - Raleigh, NC

2010 to 2011

SKILLS

inventory management, customer service, pos operations, sales, interpersonal skills, microsoft,excel,powerpoint,navigator,servicelink,idx systems, ADDITIONAL INFORMATION

Self Sufficient motivated, Driven for Success, strong interpersonal communication skills and excellent consumer service resolution and management experience as well as quality standard rating.

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