Administrative Assistant Front Desk

Natasha Justiniano

** ******* ***** *****, **********, Massachusetts 01545

508-***-**** acrva4@r.postjobfree.com

SUMMARY

Dedicated and focused Administrative Assistant with 5+ years of experience that excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Currently seeking a role where my skills and experience are put to use immediately and deployed to increase responsibility and authority. Committed and prepared to deliver high quality results with little to no supervision. Flexible, hardworking and determined to bring organizational structure to the workplace and a personal drive to succeed.

EXPERIENCE

Administrative Assistance

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained front desk and reception area in a neat and organized fashion at all times. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development or meetings. Organized files, developed spreadsheets, faxed reports and scanned documents.

WORK HISTORY

BNY Mellon Asset Servicing-Westborough, MA

Shareholder Services Specialist I 2014-Present

•Handled daily operations for a top mutual fund company.

•Assisted shareholders with trades, paperwork, and account maintenance.

•Maintained a number of client accounts including retail voluntary investments and retirement accounts.

•Assisted brokers with weekly commissions and new account applications.

•Received a clear understanding of rules and regulations surrounding mutual fund accounts, as well as stock market performance.

Energy Savers-Worcester, MA

Administrative Assistant 2011-2014

Responded to telephone and in-person requests for information.

Successfully planned and managed appointments and calls.

Maintained electronic and paper files.

Handled all incoming and outgoing correspondence via Email.

Organized files, developed spreadsheets, made copies and sent faxes.

Flying Rhino-Worcester, MA

Restaurant Server 2009-2010

Delivered exceptional, friendly and fast service.

Routinely cleaned table linens, table settings, glassware, etc.

Answered questions about menu selections and made recommendations.

Accurately recorded orders to serve food and beverages.

Answered questions about menu selections.

Managed closing duties such as side work and making sure my section was clean.

Effectively communicated with kitchen staff regarding customer allergies.

EDUCATION

Johnson & Wales University 2006-2007

Providence, RI

Major: Business Administration

Dean’s List

Quinsigamond Community College April-June 2014

Worcester, MA

Major: Business Administration

Associate’s Degree coursework

LANGUAGES

English (Full professional proficiency)

Spanish (Native or bilingual proficiency)

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