Sales Customer Service

Kimberly Moore

P.O. Box ****

Beaumont, Texas ***26

409-***-**** cell

acru09@r.postjobfree.com

Professional Profile- Cambridge Who’s Who Among Executive and Professional Women- Outgoing professional with a record of success. Self-motivated creative problem solver with ability to drive revenue growth, resolves conflict, improve morale and consistently exceed profit goals with the ability to thrive in a fast paced environment.

Management- Solid background in planning and executing sales and marketing. Hands-on manager with highly developed knowledge of merchandising and experience cultivating strategic business partnerships. Equally strong in budgeting and financial management.

Team Building - Decisive team leader with extensive experience recruiting and hiring sales teams, developing talent and creating effective training programs as well as training Customer Service is vital.

Marketing and Sales- Proven ability to build, motivate, develop and lead diverse teams. Recognize and capitalize on market trends and assume bottom-line responsibility for strategic planning, pricing and market research.

Communication- Persuasive communicator with well-developed presentation and negotiation skills. Able to develop relationships with colleagues, customers, and staff at all levels.

Computer Literate- Microsoft Office, Quickbooks Pro, Quickbooks Payroll, Quickbooks Enterprise, Quickbooks Premier, MS Word, Lotus Notes, Kronos, SAP, AS400, Outlook, Outlook Express, Access, Power Point, Excel, MS Works, Westlaw, ADP Payroll, Peachtree, QuickBooks, Microsoft Great Plains Accounting, MICA I & IV, Wintegrate, Rent-roll, Yardi Voyager and many other computer programs. Extensive purchasing, merchandising, accounting with payroll, collections, accounts payable, accounts receivable, taxes, auditing, scheduling, public relations, and human resource.

Experience

7/11 to 4/15 Controller Lucky’s Shirts Plus

Coordinate and schedule jobs, make sure everything runs smoothly, make sure customers are happy, extensive purchasing, scheduling, travel arrangements, all accounting (General Ledger, A/P, A/R, Payroll, Insurances, payroll and state taxes, Workman’s Comp., etc.) Human Resources, Interviewing, hiring and firing of employees, and All office duties, assist the owner, run sales leads, track equipment and receipts for each job, keep up with tools, develop network with other companies, write estimates, follow up on sales calls, work with sub-contractors, collect deposits and assist with final collections, marketing.

4/07 to 4/10 Department Head Executive Assistant,

EXXONMOBIL, Beaumont Refinery

Executive Administrative Assistant and Accounting for the Department Heads of Operating Services, Process Department, Lubes, Heavy Oils, Light Oils, Reliability Task Force, Oil Movements, Utilities, and all of the Section Supervisors, along with all of the salary and hourly workers in these departments. Some of my job duties include, but not limited to: Extensive purchasing, scheduling, coordinating calendars and meetings, expense approvals, travel arrangements, Extensive Accounting, accounts payable, batching, matching, coding, creating budgets and keeping up with budgeting, Internal audits for expense reports and Corporate Credit Cards, salary time keeping, payroll, safety issues, spreadsheets in Excel, various presentations in Power Point, Various reports, placed work orders, Ergonomics contact and support, along with many other things that arise. I work extensively with confidential information. Nominated for the Cambridge Who’s Who Among Executive and Professionals

8/05 to 4/07 Controller/Office Manager & Project Coordinator,

Already Waterproofing & Construction – No longer in business

Helped start up new office, Coordinate and schedule jobs, make sure everything runs smoothly, make sure customers are happy, extensive purchasing, scheduling, travel arrangements, all accounting (General Ledger, A/P, A/R, Payroll, Insurances, payroll and state taxes, Workman’s Comp., etc.) Human Resources, Interviewing, hiring and firing of employees, and All office duties, assist the owner, run sales leads, track equipment and receipts for each job, keep up with tools, develop network with other companies, write estimates, follow up on sales calls, work with sub-contractors, collect deposits and assist with final collections, marketing in Texas, Boston, Florida, Louisiana, Alabama and Mississippi.

12/03 to 11/05 Legal Assistant, Brent Coon and Associates

Claims for Bankruptcy and settlements for asbestosis plaintiffs. Prepared and organized mass mail outs to clients with Work histories, social security records, affidavits and releases. Prepare all documents to send to defense counsel. Talked with plaintiff to make sure they understand and help with any problems they may have. Travel arrangements, schedule depositions, schedule meetings and many other things.

11/01-12/03 Executive Assistant/ Legal Secretary, Gilbert T. Adams, Jr.,

Gilbert T. Adams Law Office

Duties included legal work, made sure that all appointments were kept or canceled in a timely manner, organizing luncheons and meetings with Political figures, organize functions, meetings and various aspects of the Jefferson County Democratic Party, organizing functions and travel arrangements for the West Texas Black Bear, East Texas Black Bear, Pope and Young, Boone & Crockett and many other organizations he was President of or on the Board. I was in charge of keeping Mr. Adams personal and professional life together and organized.

10/00-11/01 Sales Manager, Amtel Telecom

Managed sales team, sold telephone service, long distance, Toshiba, AT&T and Lucent Phone systems, sold customized software for all types of systems and all types of reasons, sold cellular phones, paging and networking. I was also responsible for Customer service, merchandising, supply orders, accounting, A/P, A/R, Human Resource, hourly payroll, reports in Excel, bids for large and small accounts, cold calling, marketing, and assessed customer’s communication and networking solutions for present and future.

9/98-2/00 General Manager, Wilson’s

Set up store from ground up. Managed repairs and maintenance, ordered all supplies, organized promotions, signage, all ads, markdowns, resets, price changes and new products. Managed sales team, inventory, training, customer service and product loss prevention. Managed the POS system, auditing, bank deposits and all accounting concerns. Ensured all company policies, procedures were maintained and followed. All HR duties, created and maintained schedule.

2/97-10/00 Office Manager/ Executive Assistant, Chilton Financial Services

Responsible for setting all appointments, contacts, extensive purchasing, accounting, A/P, A/R, General Ledger, taxes, clerical duties, helped in closing sales, made sure that everything ran smooth, kept everything organized, made sure that all appointments were kept or canceled in a timely manner, and many other things.

3/93-2/97 Controller/Office Manager, Bourque Printing

Responsible for all personnel including clerical, accounting, and sales. Public relations, sales and subcontracting of jobs. Kept up with state contracts, extensive purchasing, scheduling, travel arrangements, all accounting (General Ledger, A/P, A/R, Payroll, Insurances, payroll taxes, Parish and state sales tax for each Parish every month, Workman’s Comp., etc.) Human Resources, Interviewing, hiring and firing of employees, Run sales leads, track equipment and receipts for each job, keep up with tools, develop network with other companies, write estimates, follow up on sales calls, work with subcontractors, collect deposits and assist with final collections.

Education

Lamar University, Beaumont,

Texas Bachelor of Business Administration

Degree in Accounting/ Business Management

Louisiana State University, Baton Rouge,

Louisiana Accounting and Business Management

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